Polycom VS4000 manual Limitation of Remedies and Damages

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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000

Limitation of Remedies and Damages

Polycom, Inc., its agents, employees, suppliers, dealers and other authorized representatives shall not be responsible or liable with respect to the product or any other subject matter related thereto under any contract, negligence, strict liability or other theory for any indirect, incidental, or consequential damages, including, but not limited to loss of information, business, or profits.

The law of certain states or nations does not permit limitation or exclusion of implied warranties and consequential damages, so the above limitations, disclaimers, or exclusion may not apply to you. This warranty gives you special legal rights. You may also have other rights that vary by state and nation.

Warning

This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

USA and Canadian Regulatory Notices

FCC Notice

Part 15 FCC Rules

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

1)This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.

Class A Digital Device

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user's authority to operate this equipment.

Part 68 FCC Rules

This equipment complies with Part 68 of the FCC rules. On the label of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

This equipment may not be used on a coin service or party line.

If you experience trouble with your ViewStation EX/FX/VS4000, disconnect it from the telephone line to determine if the registered equipment is malfunctioning. For repair or warranty information, please contact Polycom Inc. at 1-888-248-4143 or 4750 Willow Road, Pleasanton, CA 94588-2708, USA. Contact information may also be found at http://www.polycom.com/. If the system is causing harm to the network, the telephone company may request that you disconnect it until the problem is corrected.

If your ViewStation EX/FX/VS4000 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. However, if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe it is necessary.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of your equipment. If they do, you will be given advance notice so that you may make any changes necessary to maintain uninterrupted service.

The REN is useful to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs of all devices that may be connected to a line, is determined by the total RENs, contact the local telephone company.

FCC compliant telephone cords and modular plugs are provided with this equipment. This equipment is designed to be connected to the telephone network or premises’ wiring using a compatible modular jack, which is Part 68 compliant. See installation instructions for details.

Safety and Legal Notices - 2

www.polycom.com/videodocumentation

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Contents Release March 2004 Edition 3725-21650-001/A Trademark Information Contents Configuring Network Use Managing the System Remotely Predeployment Worksheet How to Contact Technical Support By Telephone By InternetPredeployment Planning Isdn Provisioning Cause CodesAbout this Guide Page Introducing ViewStation EX, ViewStation FX VS4000 Systems What’s in this chapter?Industry-Leading Audio Quality Key FeaturesBreakthrough Video Quality AES Encryption SupportEasy Calling Additional Security FeaturesRich Conference Experience Enhanced User Experience Network FlexibilityEasy Installation Remote ManagementStandard System Components Remote ControlMain System Main Camera Power SupplyMicrophone Hardware kit that comes with the system includes Hardware KitCables System DescriptionCable Name System Description Documentation Additional Microphone Pod Optional System ComponentsNetwork Interface Modules Network Interface Module System DescriptionVisual Concert FX Document Camera or Other Additional CameraProjector Additional MonitorSystem Number of Monitors Type of Monitors Other Optional Components Setting Up Your System Hardware Positioning the Main System Standard System Set-upTo position the system Setting Up Your System Hardware To connect a Polycom PowerCam to the VS4000 Original VS4000 Enhanced VS4000ViewStation EX ViewStation FX Main MonitorMonitor Video Audio Composite Outputs To connect a monitor to a VS4000 system Microphone VS4000 To connect a microphone podMicrophone To connect the power supply PowerTo install batteries in the remote control Optional Equipment Set-up Isdn Network Hardware Checklist If your Isdn network is You will needQuad BRI System side ViewStation EX ViewStation FX To install a Quad BRI network interface moduleNetwork interface PRI Network Interface Module To install the PRI network interface module System side ViewStation EX ViewStation FXTo install a V.35/RS-449/RS-530 network interface module 35/RS-449/RS-530 System side ViewStation EX ViewStation FXYou can connect an additional microphone pod to the system To connect an additional microphone podTo connect a Visual Concert FX Visual Concert FX System ViewStation EX ViewStation FXTo connect a document camera To a ViewStation EX or ViewStation FX To a VS4000 systemOriginal VS4000Connect an S-video To connect an additional PowerCamTo a ViewStation FX system To a VS4000 system Enhanced VS4000 Connect anCamera 4 Y To connect an additional PTZ camera other than PowerCamCamera Enhanced VS4000 Connect an Camera 4 ControlViewStation FX only To connect an additional TV monitorMonitor 3 S-Video Monitor 2, 3, 4 Y Video Monitor 2, 3, 4 CViewStation EX VS4000 ViewStation FX Xvga Monitor VS4000To connect a projector Inputs To connect a VCR to playTo connect a VCR to record Outputs VS4000Other Optional Components Page Configuring Network Use Getting the Network Ready Network Connectivity ChecklistThis information Should be provided by your Using the Setup Wizard To access the system using the web interfaceConfigure these settings Configuring Video Call PreferencesTo configure video call preferences Setting DescriptionTo configure LAN support Configuring IP CallingConfiguring LAN Support Go to System Info Admin Setup LAN/H.323 LAN/Intranet LANTo configure Advanced LAN properties Configuring the System for Use with a Firewall or NAT To set up the system to work with a firewall or NATConfigure the system for specific products as follows To specify H.323 Settings Specifying H.323 SettingsGo to System Info Admin Setup LAN/H.323 H.323 Setup To configure the dialing speeds available to users Configuring Dialing SpeedsConfiguring the System to Use a Gatekeeper To configure the system to use a gatekeeperTo configure the system to use a gateway Configuring the System to Use a GatewayGo to System Info Admin Setup LAN/H.323 H.323 Gateway Go to System Info Admin Setup LAN/H.323 QOS Specifying Quality of ServiceTo specify the Quality of Service IP Precedence DiffservConfiguring Isdn Support Configuring Inverse Multiplexer Imux SettingsChoose Then do this To configure Inverse Multiplexer Imux settingsGo to System Info Admin Setup Video Network Imux Select StartTo configure the Isdn Network settings Configuring the Quad BRI Network InterfaceConfiguring the PRI Network Interface Go to System Info Admin Setup Video Network Isdn NetworkTo set up PRI network support Select Advanced PRI Setup and configure these settingsTo access PRI Information To configure the PRI channelsYou can view the following read-only information To configure serial video network settings Configuring the Serial V.35/RS-449/RS-530 Network InterfaceGo to System Info Admin Setup Video Network Video Network Select Advanced Dialing and configure these settings To configure serial interface control signalsGo to System Info Admin Settings Video Network Advanced To choose a calling profile for the connected equipmentSelect Broadcast Mode Setup and configure these settings To configure Broadcast Mode settingsTo select dialing speeds To configure crypto resync Go to System Info Admin Setup Security Crypto ResyncConfiguring the Global Address Book Server Settings Configuring the Global Address BookTo configure the Global Address Book Server settings To set the Global Address Book preferences Setting Global Address Book PreferencesGateway Number Type Possible Alias To configure the system for a Private Network Configuring the System for Use on a Private NetworkSelect OneDial Preferences and configure these settings Enter the Private Network Numbers for each lineCountry specified in System Info Admin Setup General Setting the Dialing RulesConfigure these Dialing Rules Settings CountryNumbers from the Global Directory To place a test call Placing a Test CallIf you have trouble making video calls Keeping your Software Current Following table describes how to update your systemUpdate your system Update additional systems To complete this task This way Do thisIf the system has previously been configured Admin Setup LAN/H.323 LAN/IntranetSetting will not take effect if the system is Client when it is connected to a LANBeing a Dhcp client when it is connected to Setting will not take effect if the systemConfigured as a Dhcp server, it reverts to Administrator passwordDesigning the User Experience To set or change the Admin Password Managing User Access to Settings and FeaturesSetting the Admin Password To reset a forgotten Admin PasswordScreens that Require the Admin Password for Access VCRGo to System Info Admin Setup General Setup, then select Letting Users Customize the WorkspaceDesigning Video and Audio Behaviors Limiting What Users Can Do With the SystemGo to System Info Admin Setup Video/Cameras Cameras Configuring Camera SettingsTo configure camera settings To set up cameras VS4000 onlyTo configure TV monitors Configuring TV MonitorsGo to System Info Admin Setup Video/Cameras TV Monitors Send content when PC connected Specifies whether to Configuring the Content DisplayTo configure the content display VGA Output with No Graphics Specify screen appearanceTo configure VGA Input Calibration Go to System Info Admin Setup Video/Cameras VGA InputTo configure call recording with a VCR Configuring a VCR to Record CallsGo to System Info Admin Setup Video/Cameras VCR Go to System Info Admin Setup Phone/Audio Configuring Telephone and Audio SettingsConfiguring for Use with a Touch Panel Control Go to System Info Admin Setup Software/Hardware RS-232To supply closed captions for a conference Log in using this informationDisplaying Closed Captions Click Show Closed CaptionConfiguring and Starting Streaming Calls Configuring Data Conferences and Streaming CallsConfiguring Data Conferences To configure a data conferenceTo stop streaming a conference Press Call Hang Up on the remote controlTo stream a conference Select Call Type Select Stop StreamingClick View a Meeting To stream a conference using the web interfaceTo view a streamed conference Click View Streaming VideoDesigning General System Behaviors Configuring General SetupGo to System Info Admin Setup General Setup For information about SeeSelect and configure these settings Configuring Multipoint Calling Enter the multipoint key providedSite To place a cascaded callSite Originating system site To configure multipoint video Go to System Info Admin Setup Video Network Multipoint SetupSetting the Call Answering Mode To set the call answer modeUnder Encryption, configure these settings Configuring AES EncryptionEnter the AES encryption key provided Setting Passwords and Security Options Setting System Time Go to System Info Admin Setup LAN/H.323 NTP SetupHelping Users Get Started Page Managing the System Remotely To configure your browser to use the web interface Using the Web InterfaceInternet Explorer Netscape Using the Pmac Wizard Maintaining address book entries on systems Using the Address Book UtilityAdding or editing address book entries To add or edit entriesTo save address book files to your PC Maintaining address book files on your PCTo transfer address book entries between systems To upload a previously-saved fileTo configure Global Management settings and servers Using the System with GMSGo to System Info Admin Setup LAN/H.323 Global Management Validate Account Number To configure Global Management contact information Help and select Technical SupportTo configure the ViewStation system for Snmp Management Setting Up SnmpGo to System Info Admin Settings LAN/H.323 Snmp Page System Usage and Statistics System Information Select Set Up System to view the System Information screenTo view the System Information screen To view the Network Statistics Network Statistics and Advanced StatisticsCall Status To view the Advanced Network StatisticsGo to System Info Diagnostics Call Status To view the Call StatusTo view the CDR via the web interface Call LogInformation in the CDR Data DescriptionSame conference ID Call Detail Report CDR Archives To get a CDRPage Diagnostics and General Troubleshooting System Management Screens Quick Reference Go to Set Up System Diagnostics Send MessageSending a Message To send a message via the web interfaceGo to System Info Diagnostics Diagnostics ScreensTo access the Diagnostics screens on the system To access the Diagnostics screens from the web interfaceCall Log screen Call Status screenCall Status Call LogIP Connectivity Tools Near End Loop test On the Diagnostics screenColor Bar test On the Diagnostics screen Select Near End LoopAudio Meter screen Generate Tone testSelect Test System Audio Select Audio MeterOperation At the system ViewStation web interface System Lights IndicatorsWhen the system displays It means Network Line Check IconsWhen the Quad BRI network Interface module displays It means Network Interface LightsUpdated a few seconds Critical Problems General TroubleshootingSymptom System Cause Solution Warranty Fuse will void the equipmentRear panel, cable adapter, Severe Problems Symptom System Cause Solution Troubleshooting Notes on page C-1 Settings Video Network Dialing Diagnostics Ping to determineSpeeds screen Diagnostics Audio. You should hear Moderate IssuesMute icon Minor Issues Dhcp Client is on and noAudio system Admin Settings Video/Cameras On the Diagnostics CallTV Monitors screen System Info Admin Setup Video/Cameras Cameras screen Disconnect Normal System Behaviors System Behavior MeaningHow to Contact Technical Support By TelephonePage Installation Notes What’s in this Appendix?Predeployment Planning Parameter Maximum recommended valueIsdn Provisioning Isdn PRIIsdn BRI Appendix a Installation Notes Page Network Configuration Notes Predeployment Worksheet If using Global Management Server Page Cause Codes Troubleshooting NotesCode Cause Definition Status Inquiry To it Was not a suspended call pending. This might be a An unspecified D-channel error when no other standard Page Safety and Legal Notices Important SafeguardsLimitation of Remedies and Damages EEA Regulatory Notices Australia Japan Underwriters Laboratories Statement Page Index BRIIndex Index LAN Index Index VGA CSUIndex
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VS4000 specifications

The Polycom VS4000 is a versatile video conferencing system designed to enhance the quality and effectiveness of real-time communication for businesses of various sizes. Known for its high-definition video and audio capabilities, the VS4000 aims to deliver an immersive communication experience that fosters collaboration and efficiency.

One of the standout features of the Polycom VS4000 is its support for high-definition video resolutions, which can range up to 1080p. This ensures that users experience crystal-clear visuals during calls, allowing for better engagement and understanding. In addition to video clarity, the VS4000 incorporates Polycom's renowned audio technology, including Acoustic Clarity and NoiseBlock, which work together to provide exceptional sound quality. This means that conversations feel natural and in-person, minimizing the typical distractions found in conventional audio systems.

Another key characteristic of the Polycom VS4000 is its scalability. This system can accommodate various configurations, making it ideal for small huddle rooms, larger conference rooms, or even enterprise-level deployments. Its modularity allows users to integrate the VS4000 with an array of peripherals, such as cameras, microphones, and display equipment, providing flexibility to tailor the setup based on specific requirements.

Interoperability is another significant advantage of the Polycom VS4000. The system is compliant with various industry standards, which enables seamless integration with different video conferencing solutions and platforms. This feature is increasingly vital in today's multi-vendor environments, where companies often utilize various technologies across their organization.

The VS4000 also includes advanced features such as multi-site conferencing and content sharing capabilities. Users can connect with multiple participants in different locations while sharing presentations, documents, and other materials in real-time. This functionality enhances collaboration and ensures that all participants have access to the same information, regardless of their location.

Moreover, the Polycom VS4000 supports the use of the Polycom RealPresence platform, enabling additional functionalities such as cloud services and enhanced security features. The system ensures that both the data and communications remain secure, addressing growing concerns about privacy in corporate communications.

In conclusion, the Polycom VS4000 is a powerful video conferencing solution that combines advanced technologies with user-friendly features. Its high-definition video and audio quality, scalability, interoperability, and collaboration tools make it an attractive choice for businesses looking to improve their communication strategies and strengthen team interactions. Whether in a small meeting room or a large corporate office, the Polycom VS4000 provides a reliable and state-of-the-art conferencing experience.