Disconnect | Polycom VS4000 manual

Chapter 7 - Diagnostics and General Troubleshooting

Symptom	System	Cause	Solution

Web browser does	All	Wrong version of Web	Use Internet Explorer 5.5 or later.
not allow showing		browser.	Internet Explorer must have ActiveX
PowerPoint			enabled.
presentations from
the PC to the system.

Cannot connect to	All	Incorrect password.	Enter the correct password that was
the PC from the			entered on the PC.
system for
system for		There is a firewall between the	Consult your IT manager.
presentation. The PC		There is a firewall between the	Consult your IT manager.
presentation. The PC		system and the PC.
name is there but the		system and the PC.
name is there but the
PC presentation		Too many presenters are	Ask some of the other presenters
cannot be accessed		Too many presenters are	Ask some of the other presenters
cannot be accessed		logged in. The system allows a	disconnect.
when the slide button		logged in. The system allows a	disconnect.
when the slide button		maximum of eight presenters
is pressed.		maximum of eight presenters
is pressed.		or PCs to be logged in at one
		or PCs to be logged in at one
		time.

The far site cannot	All	The far site does not support	Advise the far site participants that their
view slides properly;		Annex D high-resolution	system does not support this feature,
they appear		graphics.	and continue the call without
momentarily, but do			presenting slides.
not remain
on-screen.

The snapshot feature	All	The selected camera is not	Select a camera that is in use.
is not working		available.
properly.

Snapshots and	All	Too many viewers logged in.	Ask some of the viewers disconnect, or
presentations cannot		The system supports up to 30	change the slide-viewing password on
be viewed, though		viewers via the Web browser	the Security screen to allow only
the PC has access to		in a call.	authorized viewers.
the main Web page
of the system.

Cannot view	All	The security level is set to	Lower the security level on the browser
presentation or		“High” on the Web browser.	to “Medium” or “None.”
snapshots from the
snapshots from the		Wrong version of Web	Use Internet Explorer 5.5 or later.
web.		Wrong version of Web	Use Internet Explorer 5.5 or later.
web.		browser.
		browser.

		Incorrect viewing password.	To check the slide and snapshot
			viewing password and other
			information about your presentation,
			press the INFO button on the remote
			control during a presentation. The
			viewing password may be changed on
			the Security setup screen.

The monitor	All	The system has received	Retry the call if the video or audio
displays an error		more than the acceptable	quality becomes unacceptable to the
icon during an		number of CRC errors or FEC	call participants.
ISDN call.		errors within one second.

7-23

VS4000 specifications

The Polycom VS4000 is a versatile video conferencing system designed to enhance the quality and effectiveness of real-time communication for businesses of various sizes. Known for its high-definition video and audio capabilities, the VS4000 aims to deliver an immersive communication experience that fosters collaboration and efficiency.

One of the standout features of the Polycom VS4000 is its support for high-definition video resolutions, which can range up to 1080p. This ensures that users experience crystal-clear visuals during calls, allowing for better engagement and understanding. In addition to video clarity, the VS4000 incorporates Polycom's renowned audio technology, including Acoustic Clarity and NoiseBlock, which work together to provide exceptional sound quality. This means that conversations feel natural and in-person, minimizing the typical distractions found in conventional audio systems.

Another key characteristic of the Polycom VS4000 is its scalability. This system can accommodate various configurations, making it ideal for small huddle rooms, larger conference rooms, or even enterprise-level deployments. Its modularity allows users to integrate the VS4000 with an array of peripherals, such as cameras, microphones, and display equipment, providing flexibility to tailor the setup based on specific requirements.

Interoperability is another significant advantage of the Polycom VS4000. The system is compliant with various industry standards, which enables seamless integration with different video conferencing solutions and platforms. This feature is increasingly vital in today's multi-vendor environments, where companies often utilize various technologies across their organization.

The VS4000 also includes advanced features such as multi-site conferencing and content sharing capabilities. Users can connect with multiple participants in different locations while sharing presentations, documents, and other materials in real-time. This functionality enhances collaboration and ensures that all participants have access to the same information, regardless of their location.

Moreover, the Polycom VS4000 supports the use of the Polycom RealPresence platform, enabling additional functionalities such as cloud services and enhanced security features. The system ensures that both the data and communications remain secure, addressing growing concerns about privacy in corporate communications.

In conclusion, the Polycom VS4000 is a powerful video conferencing solution that combines advanced technologies with user-friendly features. Its high-definition video and audio quality, scalability, interoperability, and collaboration tools make it an attractive choice for businesses looking to improve their communication strategies and strengthen team interactions. Whether in a small meeting room or a large corporate office, the Polycom VS4000 provides a reliable and state-of-the-art conferencing experience.

Symptom

disconnect.

VS4000 specifications