TP-Link TL-PA4010P manual Appendix a Troubleshooting, Powerline LED does not light up

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TL-PA4010PAV500 Powerline Adapter With AC Pass Through

Appendix A: Troubleshooting

The Troubleshooting provides answers to common problems regarding the Powerline Adapter.

1. The Power LED does not light up. Ans. Check the following:

a)Make sure that the Powerline Adapter is properly plugged into a power outlet.

b)Make sure the power outlet is active (working) by plugging another electric device into it.

c)Re-plug the Powerline Adapter to the power outlet again. If the Power LED still fails to light up, contact your local dealer for technical support.

2. The Ethernet LED does not light up. Ans. Check the following:

1.Make sure that the Ethernet cable (RJ-45) is properly connected to the Powerline Adapter’s Ethernet port.

2.Make sure that the other end of the Ethernet cable (RJ-45) is properly connected to the computer LAN card or to you Cable/xDSL Ethernet port.

3.Make sure your computer LAN card is properly installed and configured.

4.Make sure your Cable/xDSL broadband access is working and configured correctly.

5.Contact your local dealer for technical support if the Ethernet LED still fails to light up after the above procedures.

3.The Powerline LED does not light up.

Ans. Check the following:

1.Double click to enable the Management Utility and click the “Rescan” tab under the Network configuration homepage. The Management Utility will automatically detect all other Powerline Adapter on your power line network.

2.Try to plug a second Powerline Adapter into a nearby power outlet and check whether the Powerline LED lights up or not.

3.Contact your local dealer for technical support if the Powerline LED still fails to light up after the above procedures.

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Contents TL-PA4010P AV500 Powerline Adapter With AC Pass Through Copyright & Trademarks FCC Statement Safety Information Declaration of Conformity Yang Hongliang Product Manager of International BusinessContents Package Contents ConventionsIntroduction Important Safety InstructionsSystem Requirement LED Indicator Status IndicationPhysical Interface DescriptionTL-PA4010PAV500 Powerline Adapter With AC Pass Through Introduction Connecting MechanismConnection Instruction Hardware Connection Computer Hardware Connection Internet  NoteInstalling Management Utility TL-PA4010PAV500 Powerline Adapter With AC Pass Through TL-PA4010PAV500 Powerline Adapter With AC Pass Through TL-PA4010PAV500 Powerline Adapter With AC Pass Through Using the Management Utility StatusNetwork Set Local Device’s Network NameRename the Remote Device/Enter Password Add Device Advanced SystemUpgrade Firmware Reset Device To upgrade the devices firmware, follow these instructionsSet All Devices’ Network Name Advanced Feature How to Use the Pair Buttons Set Up a Secured Powerline AV Network with the Pair ButtonCreate a secured Powerline network using the Pair button: Pair Secure with 128 bits-AESJoin an existing secured Powerline AV Network Leave an existing secured Powerline AV NetworkAppendix a Troubleshooting Power LED does not light up. Ans. Check the followingPowerline LED does not light up Ethernet LED does not light up. Ans. Check the following