TP-Link TL-PA250 manual Appendix a Troubleshooting Guide, Powerline LED does not light up

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TL-PA250AV200+ Powerline Adapter with AC Pass Through

Appendix A: Troubleshooting Guide

The Troubleshooting Guide provides answers to common problems regarding the Powerline Adapter.

1. The Power LED does not light up. Ans. Check the following:

a)Make sure that the Powerline Adapter is properly plugged into a power outlet.

b)Make sure the power outlet is active (working) by plugging another electric device into it.

c)Re-plug the Powerline Adapter to the power outlet. If the Power LED still fails to light up, contact your local dealer for technical support.

2. The Ethernet LED does not light up. Ans. Check the following:

1.Make sure that the Ethernet cable (RJ-45) is properly connected to the Powerline Adapter’s Ethernet port.

2.Make sure that the other end of the Ethernet cable (RJ-45) is properly connected to the computer LAN card or to you Cable/xDSL Ethernet port.

3.Make sure your computer LAN card is properly installed and configured.

4.Make sure your Cable/xDSL broadband access is working and configured correctly.

5.Contact your local dealer for technical support if the Ethernet LED still failed to light up after the above procedures.

3.The Powerline LED does not light up.

Ans. Check the following:

1.Double click to enable the Management Utility and click the “Scan” tab under the Main configuration homepage. The Management Utility will automatically detect all other Powerline Adapter on your power line network.

2.Try to plug a second Powerline Adapter into a nearby power outlet and check whether the Powerline LED lights up or not.

3.Contact your local dealer for technical support if the Powerline LED still fails to light up after the above procedures.

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Contents TL-PA250 Copyright & Trademarks FCC Statement Important Safety Instructions Contents Introduction Package ContentsSystem Requirement LED Indicator Status IndicationPhysical Interface Interface DescriptionConnecting Mechanism Connection InstructionHardware Connection Computer Hardware Connection InternetTL-PA250AV200+ Powerline Adapter with AC Pass Through Installing Management Utility TL-PA250AV200+ Powerline Adapter with AC Pass Through TL-PA250AV200+ Powerline Adapter with AC Pass Through TL-PA250AV200+ Powerline Adapter with AC Pass Through Using the Management Utility MainTL-PA250AV200+ Powerline Adapter with AC Pass Through To upgrade the devices firmware, follow these instructions RenameEnter Password Add Device Reset Privacy Diagnostics TL-PA250AV200+ Powerline Adapter with AC Pass Through About Advanced Feature How to Use the Pair Buttons Set Up a Secured Powerline AV Network with the Pair ButtonCreate a secured Powerline network using the Pair button： Pair Secure with 128 bits-AESJoin an existing secured Powerline AV Network Leave an existing secured Powerline AV NetworkAppendix a Troubleshooting Guide Power LED does not light up. Ans. Check the followingPowerline LED does not light up Ethernet LED does not light up. Ans. Check the followingGeneral Appendix B SpecificationsPhysical and Environment
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