IOGear GNS1000 user manual Basic TroubleShooting

Page 73

TroubleShooting

Basic TroubleShooting

BOSS™

•Make sure you have Critical Updates from the Microsoft® Website at http://windowsupdate.microsoft.com; then, click on “Product Updates,” select the latest Critical Update package for your Windows® OS, and then click “Download.”

•Apple users please ensure you have the latest version of your OS. Go to www.apple.com for more information.

•Make sure the drive is turned on before you start-up your computer.

•Make your new BOSS™ the only device hooked into the Network.

•Do not use a hub or repeater in connecting your drive to the computer.

•Use the cable that was shipped with your BOSS™.

•Check all cable connections.

•Use other IOGEAR® cables if you have any extra.

Other Issues

At the very least, make sure your computer has all available updates provided by the manufacture of both your hardware and software. Updates can be found at http://www.versiontracker.com or http://www.download.com.

Upgrade your CPU firmware to the latest revision. Please read all text on the download pages to determine which firmware update is appropriate for your computer.

71

Image 73

Contents Page Page Table of Contents Table of Contents Table of Contents This package contains System Requirements Package Content and System RequirementsOverview Features Easy Installation Benefits and Key FeaturesVirtual Private Network VPN SPI FirewallDynamic Domain Name Service DNS Auto Switching of Cable TypeNetwork Attached Storage FTP Server Front View Pictorial IntroductionBack View Reset Button WAN MDI/MDIX SwitchWAN Port LAN PortsHardware Installation InstallationCheck Your PC Windows only Installation Password. .3a Connecting to the Web-Based ManagerInstallation Web-Based Manager Basic Settings Installation Internal Network Interface How the Router WorksInstallation Domain Name Server External Network Interface Example 1 Fixed IP Address Settings Example 2 Dhcp Client Example 3 Adsl Connection ADSL/PPPoE Setting Enter the User Name and PasswordADSL/PPTP Client Setting Configuration Hierarchies Power Management Configuration HierarchiesOverview of Configuration Menu Power Down Power ManagementHard Disk Standby Wake On LAN WOLTo Configure Your Network Settings Network SettingsDhcp Server Settings Address to each device connected to the LAN port of Boss To Disable the Dhcp ServerIP Alias Multiple NAT Route Settings Ddns Network Settings Setting up your Firewall Firewall SettingsFirewall Settings URL Filter Setup IP Filter Setup Denial of Service How to change your VPN settings VPN SettingsIPSec Settings VPN Settings 1a,b,c Pptp Settings Manage Your Network Users User ManagementUser Group User Management NAS Management Setting Up Your BossHD Initialization Wizard NAS Management Enter the Workgroup Name and Computer Description AdvancedFor Unix-like Platform Users File Sharing NAS Management NAS Management Instruction to Boss Management System ManagementSystem Management Event Report Settings Current firmware version is shown as Firmware UpdateTime Settings Agent field SnmpGenerating System Reports System ReportsSystem Reports System Log URL Log Dhcp Lease Report Care & Handling Basic TroubleShooting TroubleShootingContacting Iogear Service Support Seagate Trouble Shooting TipTechnical Support Appendix Default Setting TableDescription of LEDs Status Meaning Power ButtonProduct Specifications SpecificationsRadio & TV Interference Statement Limited Warranty Page Contact info