Christie Digital Systems 38-VIV208-01 user manual Appendix, Troubleshooting

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Appendix

Troubleshooting

Before calling your dealer or service center for assistance, check the items below once again.

Make sure you have properly connected the projector to peripheral equipment as described in "Connecting to a Computer" and “Connecting to Video Equipment” on page17 and 18.

Make sure all equipment is connected to AC outlet and the power is turned on.

When you operate the projector with a computer and it does not project an image, restart the computer.

Problem:

No power

Image is out of focus.

No image

No sound

Image is Left/Right reversed.

Image is Top/Bottom reversed.

Some displays are not seen during the Operation.

Try these solutions.

Plug the power cord of the projector into the AC outlet.

See if the POWER indicator lights red.

Wait 90 seconds after the projector is turned OFF when turning the projector back on. The projector can be turned on after the POWER indicator turns red. (See “Turning Off the Projector” on page 19.)

Check the WARNING indicator. If the WARNING indicator lights red, the projector cannot be turned on. (See "Warning Indicator" on page 41.)

Check the projection lamp. (See page 43.)

Unlock Key lock for the projector in the Setting Menu. (See page 40.)

Adjust focus of the projector.

Provide proper distance between the projector and the projection screen. (See page 16.)

Check the projection lens to see if it needs cleaning. (See page 42.)

Moving the projector from a cool temperature location to a warm temperature location may result in moisture condensation on the projection lens. In such an event, leave the projector OFF and wait until condensation disappears.

Check the connection between your computer or video equipment and the projector.

See if the input signal is correctly output from your computer. Some laptop computers may need changing the setting for monitor output when you are connecting a laptop computer. See your computer’s user’s manual for setting.

It takes about 30 seconds to display an image after turning on the projector.

See if the selected system is corresponding with your computer or video equipment.

Select correct input source once again through menu operation.

Make sure the temperature is not out of the Operating Temperature (5°C ~ 35°C).

Check audio cable connection from audio input source.

Adjust the audio source.

Press the Volume (+) button.

Press the Mute button.

Check the Ceiling / Rear item. (See “Setting” on page 39.)

Check the Ceiling item. (See “Setting” on page 39.)

Check the Display item. (See “Setting” on page 38.)

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Contents Model Table of Contents Risk of Electric Shock Do not Open To the UserVoor de klanten in Nederland Safety InstructionsInstalling the Projector in Proper Position Safety InstructionsAir Circulation Moving the ProjectorFederal Communication Commission Notice ComplianceFor Continental Europe ComplianceFor the U.S.A. and Canada 200 240 V ACFeatures and Design Front Part Names and FunctionsBack BottomTerminal Part Names and FunctionsTop Power ON-OFF buttonSignal Emission indicator Remote ControlPointer Function Laser Pointer FunctionWireless Mouse Operation Remote Control CodeRemote Control Batteries Installation Remote Control Operating RangeInstallation Adjustable FeetPositioning the Projector Connecting to a Computer InstallationConnecting to Video Equipment TerminalsProjector Basic Operation Turning On the ProjectorTurning Off the Projector Focus Adjustment Zoom AdjustmentKeystone Adjustment Basic OperationSound Adjustment Timer FunctionNo Show Function Direct OperationOn-Screen Menu Remote ControlTop Control On-Screen MenuMenu Bar Input Source Selection Computer InputComputer System Selection Computer InputAuto ModeComputer Adjustment Auto To store adjustment dataAuto PC Adj Computer Adjustment Manual Mode free ResetDisplay area To store adjustment data To clear adjustment dataStandard Image Level SelectionReal Image button Standard RealImage Level Adjustment Screen Size Adjustment Input Source Selection Video, S-Video Video InputInput button Video Computer Video button Video AutoInput Source Selection Component, RGB Scart 21-Pin Video InputComponent RGB Scart Input button Computer Video Computer buttonVideo or S-Video Video System SelectionComponent AV System Menu Video or S-VideoImage button Standard Cinema CinemaColor TintProgressive Resets all adjustment to their previous figure Setting SettingSetting To change the code for the projector To change the code for the remote controlMaintenance and Cleaning Projector is shut down and the Warning indicator lights redThen check the items below Cleaning the Air Filters Maintenance and CleaningCleaning the Projection Lens Cleaning the Projector CabinetReset the Lamp replace counter Lamp ReplacementLamp Replace Counter When the lamp replace counter is reset, the LampAppendix TroubleshootingAppendix ServiceProjector Condition Indicators and Projector ConditionImage Select Image Adjust Screen PC AdjustMenu Tree InputImage Select 575pSettingCompatible Computer Specifications FreqKHz Technical Specifications Configurations of Terminals Terminal HDB15-PIN Pin ConfigurationTerminal DVI-I Pin Configuration Terminal Mini DIN 8-PIN Pin Configuration USB Connector Series BOptional Parts MAC Adapter DVI Cable COMPONENT-VGA Cable SCART-VGA CableAttaching the Lens Cover Page Part No -A 610 309 1143 1AA6P1P4208-- MT3K