Compaq MP1800 warranty Troubleshooting, Problem Solution

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Appendix A

Troubleshooting

Problem

Solution

Image does not appear on the

1.

Make sure the projector is

projection screen

 

powered on.

 

2.

Ensure the lens cap has been

 

 

removed.

 

3.

Press the Standby button again.

 

4.

Ensure that the power cable is

 

 

securely connected.

 

5.

Ensure the pins on the connectors

 

 

are not crooked or broken.

 

6.

Turn off or disable the portable or

 

 

desktop computer screen saver

 

 

function.

 

7.

Ensure the projection lamp has

 

 

been securely installed.

 

8.

Ensure your portable computer’s

 

 

external video port is turned on.

 

 

Toggle the Fn + F4 function keys.

 

 

Activate CRT/LCD “ON’ at the

 

 

same time. To identify any

 

 

alternate function keys to be used,

 

 

refer to your portable computer’s

 

 

user manual.

Scrolling, cut-off, or incorrect

1.

Press the Resync button.

image displayed

2.

Turn everything off; then power on

 

 

the projector first and power on the

portable or desktop computer second.

3. If the above steps do not correct the display image, adjust the resolution of the portable or desktop computer to 1024 × 768.

Continued

Troubleshooting A-1

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Contents User’s Guide Contents Appendix a Appendix B Using This Guide Symbols and ConventionsPreface Product Features Getting StartedIntroduction Getting Started Setting Up the Projector Balancing the Projector Connecting the Projector to a Portable Computer Connecting the Projector to a Desktop Computer Getting Started Connecting the Projector to a Compaq PC Companion Getting Started Powering On the Projector Connecting the Projector to Other Video SourcesPowering Off the Projector Adjusting the Projected Image Adjusting the Projector HeightAdjusting the Projector Focus Adjusting the Projector Zoom Image Size Adjustment Projected image sizes at minimum zoom ➊Using the Compaq Presentation Utility Using the Compaq Projector Display Assistant Utility Using the Projector Identifying the Projector ButtonsSymbol Control Function Projector ComponentsAnalog On-Screen Menu Adjustments Introducing the Analog On-Screen MenuAnalog On-Screen Menu Adjusting the On-Screen Menus Explaining Functions in the Analog On-Screen Menu Using the Projector Special On-Screen Messages Using the Projector Component Function Using the Compaq Multimedia AdapterIdentifying the Multimedia Adapter Components Multimedia Adapter components Component Function Using the Compaq Multimedia Adapter Using the Compaq Multimedia Adapter Using the Compaq Multimedia Adapter Connecting a Video Player Video On-Screen Menu Adjustments Video Menu Video Menu LevelVideo On-Screen Menu Video Menu Video Menu Level DVIExplaining Functions in the Video On-Screen Menu Using the Remote Control Identifying the Remote Control Buttons Component FunctionRemote Control components Component Function +/−Remote Control Functions Calibrating the MouseUsing the Remote Control Picture-in-Picture On-Screen Adjustments PIP Menu PIP Menu Level Explaining Functions in the PIP On-Screen Menu PIP On-Screen Menu PIP Menu PIP Menu LevelCare and Maintenance Protecting the ProjectorCleaning the Lens Replacing the Projector Lamp Module Care and Maintenance Care and Maintenance Troubleshooting Problem SolutionTroubleshooting ProblemSolution Troubleshooting Problem Solution 4Troubleshooting Troubleshooting A-5 Agency Regulatory Notices ModificationsAvis Canadien CablesCanadian Notice European Notice Japanese NoticeSpecifications Compaq MP1800 Microportable ProjectorPreset Display Resolutions Table Display ResolutionsPower Cords Flash ROM Upgrade 2Flash ROM Upgrade