Acer S3811 manual Error Symptom Action/FRU CD/DVD-ROM Drive, Audio

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Error Symptom

Action/FRU

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come

1.

CD/DVD-ROM drive

on but works normally.

 

 

 

 

 

CD/DVD-ROM drive LED flashes for

1.

CD/DVD-ROM may have dirt or foreign material on it.

more than 30 seconds before LED

 

Check with a known good disc.

shutting off.

2.

CD/DVD-ROM is not inserted properly.

 

3.

CD/DVD-ROM is damaged.

Software asks to reinstall disc.

 

 

Software displays a reading CD/DVD

 

 

error.

 

 

CD/DVD-ROM drive cannot load or eject

1.

Disconnect all cables from CD/DVD-ROM drive except

when the system is turned on and its

 

power cable, then press eject button to try to unload the disk.

eject button is pressed and held.

2.

CD/DVD-ROM drive power.

 

3.

CD/DVD-ROM drive

CD/DVD-ROM drive does not read and

1.

CD may have dirt or foreign material on it. Check with a

there are no messages are displayed.

 

known good disc.

 

2.

Ensure the CD/DVD-ROM driver is installed properly.

 

3.

CD/DVD-ROM drive.

CD/DVD-ROM drive can play audio CD

1.

Ensure the headphone jack of the CD/DVD-ROM has an

but no sound output.

 

output.

 

2.

Turn up the sound volume.

 

3.

Speaker power/connection/cable.

 

4.

CD/DVD-ROM drive.

 

Real-Time Clock

Real-time clock is inaccurate.

1.

Ensure the information in the Standard CMOS

 

 

Feature of BIOS Setup is set correctly.

 

2.

RTC battery.

 

3.

Main board

 

 

 

 

 

Audio

Audio software program invokes but no

1.

Speaker power/connection/cable.

sound comes from speakers.

 

 

 

 

 

 

 

Modem

Modem ring cannot wake up system

1.

For the External Modem, make sure Power on By Ring in

from suspend mode.

 

BIOS Setup or Power Management is set to Enabled. For the

 

 

PCI modem, make sure Wake up by PCI card is set to Enabled.

 

2.

If PCI modem card is used, reinsert the modem card to

 

 

PCI slot firmly or replace the modem card.

 

3.

In Win 98, ensure the telephone application is configured

 

 

correctly for your modem and set to receive messages and/or

 

 

fax.

Data/fax modem software program

1.

Ensure the modem card is installed properly.

invokes but cannot receive/send data/

 

 

fax

 

 

Fax/voice modem software program

1.

Ensure the modem voice-in cable from modem adapter card

invokes but has no sound output. (Data

 

to main board

files are received normally; voice from

 

 

modem cannot be produced, but system

 

 

sound feature works normally.)

 

 

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Contents Imedia S3811 Service Guide Revision History Date Chapter UpdatedCopyright Conventions Preface Page Introduction Introducing the MotherboardFeatures Integrated I/O Bios FirmwareDimensions and weight Label Component Mainboard ComponentsBlock Diagram Icon Component Description Imedia S3811Rear view 1CH Audio Jack Function TableColor/Use Headphone Component Description Port IntroductionMouse PS/2 or USB, manufacturing option System PeripheralsKeyboard PS/2 or USB, manufacturing option SpeakersCard Reader Option Bios Hotkey List Hardware Specifications and ConfigurationsSpecification Main Board Major ChipsCache Memory System MemoryVideo Interface Audio InterfaceIDE Interface Power ManagementUSB Port Devices Idle Shut DownDevice Standby Mode Power Management Function Acpi support functionGlobal Standby Mode Suspend ModeAbout the Setup Utility Using BiosStandard Configuration Entering the Setup UtilitySetup Utility Menus Updating the Bios Item Help Product InformationDate and Time Standard Cmos FeaturesUAHCI Port1 /Port2 A.R.T. EnabledSata Port0 Auto Halt On All, But KeyboardQuiet Boot Enabled Advanced Bios FeaturesQuick Boot Enabled Sequence from Available devices Removable Device Priority Press Enter USB Beep Message Disabled Boot Up NumLock OnAdvanced Chipset Features Integrated Peripherals Power Management Setup Restore On AC Power Loss Last State PC Health Status Smart Fan EnabledFrequency/Voltage Control Spread Spectrum EnabledLoad Default Settings Bios Security FeaturesSupervisor Password Not Installed User Password Not InstalledExit Without Saving Save & Exit SetupMachine Disassembly and Replacement Before You Begin General InformationRemoving PSU bracket Standard Assembly ProcessOpening the chassis Removing front bezel Removing HDD bracketInsert the ODD devices Setting the Motherboard Page 2x1G 1x1G3x1G 4x1GInsert the system Fan Assembly motherboardPage Front Pulling in HDD &ODD Sata cable on Motherboard Insert VGA card Insert the PSU Long for HDD used Short for ODD used Overview Removing the power-supply Standard Disassembly ProcessPage Removing the HDD Pulling out the Sata ODD cable and Sata HDD cableFrontBack Pulling out the Audio/USB1/CR/PANEL cable Removing the VGA CardRemoving system Fan Removing the Main Board Page Release the four latch show bellow then remove the Memory Removing the ODD bracket Removing the ODDRemoving the ODD bracket Pushing the Cable Removing power switch & HDD-LED holder Page Machine Disassembly and Replacement Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Bios Messages Action/FRU Post Error Messages ListSpecifics about the type and location of the memory error Error Symptom Action/FRU Processor / Processor Fan Error Symptoms ListMain board and Memory Hard Disk DriveAudio Error Symptom Action/FRU CD/DVD-ROM DrivePower Supply Error Symptom Action/FRU Video and MonitorParallel/Serial Ports KeyboardOther Problems Error Symptom Action/FRUUndetermined Problems Safety Precautions Jumper and Connector InformationInstalling the Motherboard in a Case Choosing a Computer CaseSetting Jumpers Checking Jumper SettingsJumper Type Description Setting Default IIIustration Checking Jumper SettingsJumper Settings Connecting 24-pin power cable Connecting Case ComponentsAtxpoweratx 24-pin Power Connector Pin Signal Name Sysfan Cooling Fan Power Connector Pin Signal Name FunctionATX12V ATX 12V Power Connector Pin Signal Name Pin Signal NamePower/Sleep/Message waiting LED Pin Signal Name FunctionReset Switch Power SwitchBefore installing the Processor Installing HardwareInstalling the Processor Following illustration shows CPU installation components CPU Installation ProcedureMemory Memory Bus Installing Memory ModulesInstallation Procedure Sata cable optional Sata power cable optional Installing Serial ATA Hard DrivesPCIE1X1 Slot Installing Add-on CardsOnboard PCI interface does not support 64-bit Scsi cards FAUDIO1 Front Panel Audio header Connecting Optional DevicesSpdifo Spdif out headerOption Sata 1~4 Serial ATA connectorsChassisP5-15L w/ card reader ME BOM FRU Field Replaceable Unit List Exploded DiagramPage ChassisP5-15L w/o card reader ME BOM Page FRU List