Apple CPX1, CPX5 user manual Troubleshooting, Related messages, There is no input signal

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Troubleshooting

Troubleshooting

If an abnormal operation should occur, stop using the projector immediately.

WARNING ►Never use the projector if abnormal operations such as smoke, strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact your dealer or service company.

Otherwise if a problem occurs with the projector, the following checks and measures are recommended before requesting repair.

If this does not resolve the problem, please contact your dealer or service company. They will tell you what warranty condition is applied.

Related messages

When some message appears, check and cope with it according to the following table. Although these messages will be automatically disappeared around several minutes, it will be reappeared every time the power is turned on.

Message

Description

NO INPUT IS DETECTED

There is no input signal.

Please confirm the signal input connection, and the status



 

of the signal source.

SYNC IS OUT OF RANGE

The horizontal or vertical frequency of the input signal

is not within the specified range.



fH kHz fV Hz

Please confirm the specs for your projector or the signal

 

source specs.

 

The internal temperature is rising.

 

Please turn the power off, and allow the projector to cool

 

down at least 20 minutes. After having confirmed the

 

following items, please turn the power ON again.

CHECK THE AIR FLOW

• Is there blockage of the air passage aperture?

 

• Is the air filter dirty?

 

• Does the peripheral temperature exceed 35°C?

 

If the same indication is displayed after the remedy, please set

 

FAN SPEED of the SERVICE item in the OPTION menu to HIGH.

REMINDER

A note of precaution when cleaning the air filter.

***HRS PASSED AFTER THE Please immediately turn the power off, and clean or change

LAST FILTER CHECK.

the air filter referring to the “Air Filter” section of this manual.

FILTER MAINTENANCE IS ESSENTIAL After you have cleaned or changed the air filter, please be

TO REMOVE WARNING MESSAGE, sure to reset the filter timer (59).

RESET FILTER TIMER.

 

SEE MANUAL FURTHER INFO.

 

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Contents Thank you for purchasing this projector About this manualTrademark acknowledgment Content Fastening the lens cover Contents of packageReplacing the filter cover for bottom-up use Projector Part namesHOT 12 HOTBack Remote control Remote controlControl panel 3 4 5Arrangement Setting upOn a horizontal surface Suspended from the ceilingSetting up VCR/DVD Connecting your devicesPlayer About Plug-and-Play capability Connecting your devicesConnecting power supply Using a USB storageUsing the security slot Security slotAbout the remote control signal Remote controlPutting batteries Using as a simple PC mouse & keyboard Changing the frequency of remote control signalTurning on the power Power on/offTurning off the power STANDBY/ON button Power indicatorSelecting an input signal Adjusting the volumeOperating Temporarily muting the soundSelecting an input signal Searching an input signal For a PC signal or a signal from the USB Storage  For no signalAdjusting the zoom and focus Adjusting the projectors elevatorFocus ring Adjusting the position Using the automatic adjustment feature For a PC signal  For a signal from the USB StorageCorrecting the keystone distortions Using the magnify featureKeystone Magnify ON/OFFTemporarily blanking the screen Freezing the screenFreeze BlankEasy Menu Using the menu functionAdvanced Menu Aspect Picture ModeAuto KeystoneEasy Menu Gamma Picture MenuSelecting a mode whose name includes Using the / buttons switches the color temperature modePicture Menu Custom and then pressing the button orLOAD1, LOAD2, LOAD3, LOAD4 MY MemorySAVE1, SAVE2, SAVE3, SAVE4 Over Scan Image MenuPosition Auto Adjust PhaseImage Menu SizeProgressive Input MenuVideo NR Color SpaceVideo Format Input MenuFrame Lock Resolution Setup Menu Volume Setup MenuAudio Blank Screen MenuStart UP Screen MenuMyScreen Capturing error has occurred. Please try againMyScreen registration is finished Sync is OUT of Range No Input is DetectedMessage Source NameAuto Search Option MenuAuto on Auto OFF Option MenuLamp Time MY Button ServiceFAN Speed Filter Message GhostKEY Lock Factory ResetRemote Freq InformationInputting the Password Using Security FeaturesChanging the Password SecurityDescription If you have forgotten your Password Using the MyScreen Password FunctionTurning on the MyScreen Password Setting the PasswordTurning the Password off Using the PIN Lock FunctionSecurity Registering the PIN CodeIf you have forgotten your PIN Code Turning Off the PIN Lock FunctionSetting the Transition Detector Password Using the Transition Detector FunctionTurning On the Transition Detector Function USB Storage Setting the Transition Detector offFile Format Maximum pixel size Displaying Thumbnail MenuAudio Format Container format file extension Enter Displaying Thumbnail MenuINPUT/ENTER PJ Control items Controlling the projectorMessage Description MenuThumbnail items Displaying Thumbnail imageImage DownIcon Description Displaying Thumbnail imageSlide Show items Playing Slide showMode Playing Slide showONE Time Endless Screen EffectDisplaying an image in full screen Button Key ConfigButton operation for still image Button operation for motion picture Displaying an image in full screenCase of replacement by yourself MaintenanceLamp Type number CPX1 DT00781 / CPX5 DT00821 Replacing the lampLamp Lamp warningAir filter Cleaning the air filterType number MU03602 Filter coverPage There is no input signal TroubleshootingInternal temperature is rising Related messagesRegarding the indicator lamps Regarding the indicator lamps Resetting all settingsShutting the projector down Signal cables are not correctly connected Electrical power cord is not pluggedSignal source does not correctly work Input changeover settings are mismatchedColor Space setting is not suitable Color settings are not correctly adjustedNot properly adjusted Play monitorSpecifications