BenQ MP625P user manual Troubleshooting

Page 60

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 8 meters (26 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 29 for details.

 

 

 

60 Troubleshooting

Image 60
Contents Welcome MP615P/MP625P Digital ProjectorTable of contents Important safety instructions Safety Instructions Do not block the ventilation holes Safety Instructions Projector features IntroductionShipping contents Projector exterior view Front/upper sideControls and functions Projector Ceiling mounting the projector Remote control Up/DownTimer On Timer Setup Setting the presentation timer onPositioning your projector Choosing a locationObtaining a preferred projected image size Positioning your projector Projection dimensions Min. zoomConnection Connecting a computer or monitor Connecting a computerConnecting a monitor To connect the projector to a notebook or desktop computerConnecting Video source devices Connecting audioConnecting an Hdmi source device MP625P only To connect the projector to an Hdmi source deviceConnecting a Component Video source device To connect the projector to a Component Video source deviceConnecting an S-Video/composite source device To connect the projector to an S-Video/Video source deviceOperation Starting up the projectorAdjusting the projected image Adjusting the projection angleAuto-adjusting the image Fine-tuning the image size and clarity Correcting keystoneUsing the menus Using a security cable lock Utilizing the password functionSetting a password If you forget the passwordEntering the password recall procedure Changing the passwordDisabling the password function Operation Switching input signal Changing Color Space MP625P onlyMagnifying and searching for details Selecting the aspect ratioPicture Selecting a picture mode Setting the User 1/User 2 modeGo to the Picture Picture Mode menu Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesAbout color temperatures 3D Color ManagementPress Mode/Enter and the 3D Color Management page displays Operation Setting the presentation timer To cancel the timer, perform the following stepsPresentation Timer Top-Left Bottom-Left Top-Right Bottom-RightHow to use the Timer On key? Remote paging operationsHiding the image Utilizing FAQ function Freezing the imageAdjusting the sound Adjusting the sound levelTo activate the High Altitude Mode Operating in a high altitude environmentPersonalizing the projector menu display Shutting down the projectorMenu operation Menu systemSystem Setup Basic Setup AdvancedDescription of each menu Picture Mode Picture menuReference ModeTemperature Save SettingsInput signal Picture menu Source menuTimer SettingsAuto Power Blank TimerSystem Setup Advanced menu QuickCooling High AltitudeDirect power Reset AllClosed CaptionFAQ-Image Installation Features ServiceInformation menu CurrentMaintenance Care of the projectorSetting Lamp mode as Economic Setting Auto Power OffLamp information Getting to know the lamp hourTiming of replacing the lamp Status MessageReplacing the lamp Projector and b lifting it off Resetting the lamp timer Tighten the screws that secure the lampIndicators Power Temp LampTroubleshooting Specifications OpticalDimensions Ceiling mount installationCeiling mount screws Unit mmTiming chart Supported timing for PC inputSupported timing for Hdmi input Supported timing for Component-YPbPrinput Warranty and Copyright information Limited warrantyRegulation statements FCC statementRegulation statements