Proxima ASA 4100/4200 manual Troubleshooting, Where to GET Help

Page 73

Chapter 6

Troubleshooting

WHERE TO GET HELP

If you need help:

1Check the Troubleshooting Chart.

2Call your dealer’s technical support line and explain your problem.

3Call Proxima at:

USA. and Canada:

(619)457-5500

(619)457-8542 (Fax)

Outside USA and Canada:

(619)457-5500

(619)622-0173 (Fax)

Europe:

+31 -43-358 5200

+31-43-358 5201 (Fax)

Internet (World Wide Web)

http:\\www.prxm.com (Click on Customer Service)

Troubleshooting 6-1

Image 73

Contents Proxima Desktop Projector 4100/4200 User’s Guide Limitation of Warranties WarrantyFCC Statement Trademarks, Patents, and Copyrights Contents Appendix B Appendix aIndex Your Proxima Desktop Projector 4100/4200 WHAT’S in the BOX? Desktop PCs Quick StartDesktop Macintosh Computers Special Configurations Connector Description Connector PanelKeyfunction Control PanelWireless Audio Options and AccessoriesMediaExpress System CyclopsYour DP4100/4200 Setting Up the Desktop Projector 4100/4200Positioning the Projector Getting Started3Transporting the projector Transporting and Moving the Projector5Allow for proper air flow Projector Cooling and Airflow6The Connector Panel Connecting Computer Video Connecting Power to the ProjectorConnecting a PC 9VGA connections Computer Connecting Macintosh Computers12Laptop connections VGA Cable To Computer Port Connecting Notebook Computers13Computer 1 & 2 Audio ports Connecting Computer AudioConnecting AN S-VIDEO Source Connecting Composite Video16Audio Input ports Connecting NON-COMPUTER AudioConnecting a Microphone Connecting a Mouse to the AUX Port SerialConnecting Cyclops 20The Audio Out port Projector Audio OutTurning on the Projector and Lamp Using the Desktop Projector 4100/4200Focusing the Image Feet Meters from Image MIN. Diag MAX. Diag Image SizeControl Panel Keys Turning OFF the ProjectorHide PowerArrows KeysfunctionSetup Setup VolumeMenu Menu Source SourceSetting Purpose Available on 4Workgroup knob Workgroup ModeOver Temperature Control Panel IndicatorsIndicator Function Replace Lamp Using the Cyclops Remote ControlsKEY Cyclops Remote ControlFunction PROG2Operating the Projector Cyclops Quick RemoteKEY Function Using a Microsoft-Compatible Mouse Using the Control Panel and Cyclops Remote ControlsOperating Modes Menu Selection Using a Mouse Using the Menus with the Control Panel or Cyclops RemoteUsing the Menus with the Cyclops Interactive Pointer System Graphical User InterfaceMain menu Using the Main MenuSelecting a Tool Using the LightBoard ToolMenu Actions WhiteBoard OverlayBlackBoard Toolbox Color palette Draw Tool BarMenus Setting Using the Cyclops MenuCalibrate ButtonInput Source Menu Setting the TimerChanging the Input Video Source Changing the Source ModeImage Menu Computer Source Adjust SubmenuVideo Source Normal Video Adjustment Function SourceDP4100 only Fit-to-ViewProjection Submenu Normal Adjustments SubmenuAudio Menu Menu FunctionMenu Item Setting Fine Adjustments SubmenuSimulating Stereo While Using a Monaural Source Using the Audio MenusSelecting Stereo Audio Muting AudioLanguage Displays menus in any of five languages Preferences MenuAdvanced Menu Saving Custom SettingsRecalling Custom User Settings 30Chapter Three Cyclops F/X Starting Cyclops F/X Installing Cyclops F/XWindows users 2Cyclops F/X special effects Assignments AreaButton Function Customizing Effects3Cyclops interactive pointer screen Using the Cyclops Interactive Pointer System4Edit Cyclops Navigation screen 5Edit Navigation Keys screen SEE-IT/SHOW-IT6Edit Freeze Key screen FreezePresentation Effects Starting AN Effect10Chapter Four File menu Menu CommandsEffects menu Menu Item FunctionOptions menu Replacing the Lamp Maintenance2Removing the lamp screw Changing Remote Control Batteries Cleaning the LensChanging Batteries Cyclops Quick Remote Cleaning and Replacing the Noise FilterPull the noise filter out Where to GET Help TroubleshootingProjector Problem Likely Cause Possible SolutionsNo image on Smaller than screenMonitor Streaks on monitorRemote control Over-TemperatureBlack and white Image from colorOrdering Parts Returning Your Desktop Projector for RepairDP4100/4200 Specifications Projection Distance Screen Size DiagonalLamp Part Part Number Replacement PartsOption Model / Part Number Optional AccessoriesMediaExpress with Floppy Drive MediaExpress with Floppy Drive and Hard DriveIndex Source