Onkyo TXSR307 instruction manual Troubleshooting

Page 69

Troubleshooting—Continued

The subwoofer produces no sound

The subwoofer outputs no sound while only speaker set B is on. Turn on speaker set A.

If the source material contains no audio in the LFE channel, the subwoofer produces no sound.

Check the “3. Sp Config” (page 54).

On the AV receiver, the subwoofer setting in the “3. Sp Config” is set to “No”. Set the subwoofer setting to “Yes”.

There’s no sound with a certain signal format

Check the digital audio output setting on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

With some DVD-Video discs, you need to select an audio format from a menu or with the [AUDIO] button on your DVD player’s remote controller.

Can’t get 5.1-channel playback

When speaker B is turned on, speaker set A is reduced to 2.1-channel playback.

The volume cannot be set to 79

After the Audyssey 2EQ™ Room Correction and Speaker Setup function has been run, or the volume level of each individual speaker has been adjusted (pages 33 and 56), the maximum volume may be reduced.

When the levels of each speaker have been adjusted (page 56), the maximum possible volume may be reduced.

Noise can be heard

Using cable ties to bundle audio cables with power cords, speaker cables, and so on can degrade audio performance, so don’t use them.

An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

• Make sure that the source is Dolby Digital (page 60).

About DTS signals

When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a malfunction.

When DTS program material ends and the DTS bitstream stops, the AV receiver remains in DTS listening mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, as the AV receiver does not switch formats immediately, you may not hear anything, in which case you should stop your player for about 3 seconds, and then resume playback.

With some CD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed

(e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

Video

There’s no picture

Make sure that all video connecting plugs are pushed in all the way (page 18).

Make sure that each video component is properly connected.

On your TV, make sure that the video input to which the AV receiver is connected is selected.

The AV receiver does not convert between formats, so if a video source component is connected to a component video input, your TV must be connected to the component video output (page 19).

If the video source is connected to an HDMI input, your TV must be connected to the HDMI OUT (page 19).

There’s no picture from a source connected to an HDMI IN

Reliable operation with an HDMI-to-DVI adapter is not guaranteed. In addition, video signals from a PC are not supported (page 21).

If the message “Resolution Error” appears on the AV receiver’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD/BD player.

Tuner

Reception is noisy, stereo FM reception suffers from hiss, or the FM STEREO indicator doesn’t light up

Relocate your antenna.

Move the AV receiver away from your TV or computer.

Listen to the station in mono (page 43).

When listening to an AM station, operating the remote controller may cause noise.

Passing cars and airplanes can cause interference.

Concrete walls weaken radio signals.

If nothing improves the reception, install an outdoor antenna.

Remote Controller

The remote controller doesn’t work

Make sure that the batteries are installed with the correct polarity (page 12).

Install new batteries. Don’t mix different types of bat- teries, or old and new batteries (page 12).

Make sure that the remote controller is not too far away from the AV receiver and there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 12).

69

Image 69
Contents Introduction Basic Operations Using the Listening ModesConnection OthersAvis Important Safety InstructionsPower PrecautionsPreventing Hearing Loss Caution Batteries and Heat Exposure WarningSupplied Accessories PrecautionsHow to mount the AC plug Contents Amplifier FeaturesProcessing ConnectionsFront Panel Front & Rear PanelsDisplay Front & Rear PanelsRear Panel VCR/DVR IN/OUT DVD/BDSubwoofer PRE OUT Controlling the AV receiver Remote ControllerRemote Controller Installing the BatteriesAiming the Remote Controller Speaker Sets a and B Enjoying Home TheaterSpeaker Set a Main Room Speaker Set B Sub RoomConnecting Your Speakers Connecting the AV ReceiverConnecting the Speaker Cables Connecting the AV ReceiverStrip about 5/8 Strip 3/8 10 mmConnecting the Indoor FM Antenna Connecting AntennaConnecting the AM Loop Antenna Attach the FM antenna, as shown North American ModelConnecting an Outdoor FM Antenna Connecting an Outdoor AM AntennaUsing a TV/FM Antenna Splitter About AV Connections Optical Digital Jacks AV Connection Color CodingAV Cables and Jacks Which Connections Should I Use? Connecting Audio and Video Signals to the AV receiverVideo Connection Formats Audio Connection FormatsAbout Hdmi Connecting Components with HdmiAbout Copyright Protection Pass-ThruTip Making Hdmi ConnectionsVideo Connection Connecting a TV or ProjectorAudio Connection HintConnecting a DVD/BD player Connecting a VCR or DVR for Playback Make the audio connection a Connecting a VCR or DVR for RecordingSatellite, cable, set-top box, etc Connecting a Camcorder, Game Console, or Other Device Connecting a Portable Audio playerMake the video connection a Make the audio connection a CD Player or Turntable MM with Built-in Phono Preamp Step Connecting a CD Player or TurntableConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting an RI Dock If Your iPod Supports VideoIf Your iPod Doesn’t Support Video Connecting the Power Cord Connecting Onkyo u ComponentsAuto Power On/Standby Direct ChangeTurning On the AV receiver Turning On and StandbyUp and Running in a Few Easy Steps First Time Setup Audyssey 2EQ Room Correction and Speaker SetupMeasurement Positions Using Audyssey 2EQ First Time SetupTo Retry the Room Correction and Speaker Setup Error MessagesChanging the Speaker Settings Manually Using a Powered SubwooferDigital Input Setup Component Video Input SetupChanging the Input Display Basic Operations Select a listening mode and enjoyBasic AV receiver Operation Start playback on the source componentUsing the Sleep Timer Setting the Display BrightnessBasic Operations Muting the AV receiverAdjusting the Bass & Treble 7Using HeadphonesDisplaying Source Information BassUsing the Music Optimizer Specifying the Digital Signal FormatAuto default Listening to the Radio AM/FM Frequency Step Setup not European modelsUse the Left and Right e/r Buttons to selectListening to the Radio Tuning into AM/FM Radio StationsListening to AM/FM Stations Use the AM or FM input selector button to select AM or FMDisplaying AM/FM Radio Information Presetting AM/FM Stations Deleting PresetsSelecting Presets RDS Program Types PTY Using RDS European models onlyDisplaying Radio Text RT Finding Stations by Type PTYListening to Traffic News TP Recording Recording from Different AV SourcesRecording the Input Source Selecting the Listening Modes Using the Listening ModesMOVIE/TV button Game button Stereo buttonUsing the Listening Modes Listening Modes Available for Each Source FormatMono/Multiplex Sources Stereo Source DTS Multichannel SourcesOnkyo Original DSP Modes About the Listening ModesAdvanced Setup Common Procedures in Setup MenuSpeaker Settings Sp Distance Speaker Distance Advanced SetupLeft and Right e/ r buttons to adjust the level at that Equalizer Equalizer SettingsLevel Cal Speaker Levels Calibration Use the Down w button to select Ch, and then use the LeftAudio Adjust Settings Audio Adjust Multiplex/Mono SettingsPLII/Neo6 Settings Dyn Vol Dynamic Volume Audyssey SettingsTheater-Dimensional Setting Dynamic EQ Off Audyssey Dynamic EQ offHardware Remote ID Hardware SetupWhile holding down the Receiver button, press and hold down Use the number buttons to enter ID 1, 2, orUsing the Audio Settings Music Optimizer Audyssey Dynamic VolumeSpeaker Levels SyncPreprogrammed Remote Control Codes Entering Remote Control CodesControlling Other Components Remote Control Codes for Onkyo Components Connected via u Resetting the Remote ControllerResetting the Remote Mode Buttons Controlling Other ComponentsControlling a DVD Player Controlling a CD Player, CD Recorder, or MD Player Cancels functions and clears entered numbersControlling an RI Dock Used with the shuffle function Troubleshooting Troubleshooting Can’t control other components Sound changes when I connect my headphonesCan’t record How do I change the language of a multiplex sourceAmplifier Section SpecificationsVideo Section Tuner Section3 4 4 9 2 1 a