Onkyo TX-SR603/603E, TX-SR8360 instruction manual Troubleshooting

Page 89

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

Power

Can’t turn on the AV receiver?

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on?

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately and contact your Onkyo dealer.

Audio

There’s no sound, or it’s very quiet?

•Make sure that all audio connecting plugs are pushed in all the way (page 21).

•Make sure that the inputs and outputs of all compo- nents are connected properly (page 21).

•Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with the metal part of each speaker terminal (page 23).

•Make sure that the input source is properly selected (page 53).

•Make sure that the speaker cables are not shorting.

•Check the volume. It can be set to MIN, 1 through 99, or MAX (page 53). The AV receiver is designed for home theater enjoyment. It has a wide volume range, allowing precise adjustment.

•If the MUTING indicator is shown on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 54).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 54).

•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

•If your turntable doesn’t have a built-in phono preamp, you must connect one between it and the AV receiver. If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and phono equalizer.

•Make sure that none of the connecting cables are bent, twisted, or damaged.

•Not all listening modes use all speakers (page 62).

•Specify the speaker distances (page 49) and adjust the individual speaker levels (page 50).

•Make sure that the speaker setup microphone is not still connected.

Only the front speakers produce sound?

•When the Stereo listening mode is selected, only the front speakers and subwoofer produce sound.

•When the Direct or Pure Audio (not all models) listen- ing mode is selected, only the front speakers produce sound.

•Make sure the speakers are configured correctly (page 46).

Only the center speaker produces sound?

•If you use the Pro Logic IIx Movie or Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker.

•Make sure the speakers are configured correctly (page 46).

The surround speakers produce no sound?

•When the Stereo, Direct, or Pure Audio (not all mod- els) listening mode is selected, the surround speakers produce no sound (page 62).

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 46).

The center speaker produces no sound?

•When the Mono or Stereo listening mode is selected, the center speaker produces no sound (page 62).

•Make sure the speakers are configured correctly (page 46).

The surround back speakers produce no sound?

•The surround back speakers are not used with all lis- tening modes. Select another listening mode

(page 62).

•Not much sound may be produced by the surround back speakers with some sources.

•Make sure the speakers are configured correctly (page 46).

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Contents TX-SR603/603E TX-SR8360 Avis Important Safety InstructionsFor models having a power cord with a polarized plug PrecautionsPower FCC Information for UserPrecautions Supplied AccessoriesMake sure you have the following accessories If in any doubt, consult a qualified electricianAmplifier FeaturesAudio/Video FM/AM TunerTable of Contents Table of Contents Front Panel Front & Rear PanelsFront & Rear Panels Display This jack is for connecting an FM antenna These push terminals are for connecting an AM antennaThese terminal posts are for connecting speakers in Zone Rear PanelPRE OUT Subwoofer jack is for connecting a pow- ered subwooferUsing the Remote Controller Remote ControllerInstalling the Batteries RC-591M Remote Indicator Remote ControllerReceiver Mode Listening mode buttons 60 Surr button Remote Mode buttonsStandby button On buttonDVD Mode CD Mode Play button MD/CDR ModePrevious & Next / buttons Pause buttonTape Mode Enjoying Home Theater About Home TheaterAbout AV Connections Connecting the AV ReceiverOptical Digital Jacks AV Connection Color CodingConnecting Your Speakers Connecting the AV ReceiverConnecting the Speaker Cables Speaker Connection PrecautionsRead the following before connecting your speakers Strip about 5/8 15 mmConnecting the Indoor FM Antenna Connecting AntennaConnecting the AM Loop Antenna Attach the FM antenna, as shown North American ModelUsing a TV/FM Antenna Splitter Connecting an Outdoor FM AntennaConnecting an Outdoor AM Antenna Which Connections Should I Use? Connecting Both Audio & VideoVideo Connection Formats Audio Connection FormatsAudio Connections Connecting Your TV or ProjectorMonitor Out Video Connections Connecting a DVD PlayerYour TV must also be connected via component video DVD playerUsing a Multichannel Connection HDD/DVD recorder Connecting a VCR for PlaybackConnecting an HDD/DVD recorder for Playback Playback from the Recording VCR Connecting a VCR for RecordingVCR recording TV or VCR, etcSatellite, cable, set-top box, LD player, etc Using Optical or Coaxial ConnectionsPRSatellite, cable, set-top box, LD player, etc Camcorder Game console, etc Connecting a Camcorder, Game Console, etcUsing Analog Connections Using S-Video Connecting a DAT, CD, or MD Connecting a CD Player Connecting a Cassette RecorderRecorder Cassette recorderDigital source DAT, CD, MD player Using Optical or Coaxial Connections playback onlyDigital Recording Turntable with a Built-in Phono Preamp Connecting a TurntableTurntable with an MC Moving Coil Cartridge Turntable without a Built-in Phono PreampWith Remote Interactive you can control your Connecting ComponentsConnecting the Power Cord of Another Component Standby indicator will light up Plug the power cord into an ACTurning On the AV Receiver Wall outletAutomatic Speaker Setup First Time SetupFirst Time Setup Menus vary depending on country Distance ErrorNot Detect TipMain menu Submenus About the Onscreen Setup MenusDigital Input Initial SetupMinimum Speaker Impedance not North American models Component Video SetupTV Format Setup not North American models Right / buttons to select 10 kHz Select if 10 kHz steps are Speaker SetupAM Frequency Step Setup some models only Config, and then press Enter Buttons to select 1. SpeakerButtons to select d. Surround Buttons to select f. SurrBackDouble Bass CrossoverButtons to select a crossover frequency Buttons to select h. DoubleRepeat for all speakers Speaker DistanceButtons to specify the dis- tance Buttons to select each speaker Speaker Level CalibrationUse the Left and Right Equalizer Setting Repeat this step to select TAPE, MD, or CDR Changing the TAPE/MD/CDR DisplaySelecting the Input Source Basic OperationsSource Receiver button, and then use the Input Selector buttonsSetting the Display Brightness Using the Sleep TimerUsing Headphones Basic OperationsInterpreting Surround Channel Values Displaying Source InformationLeft and surround right. If there’s surround back Listening to the Radio Using the TunerTuning into Radio Stations Displaying Radio Information Presetting Radio Stations Deleting PresetsSelecting Preset Stations What is RDS? Using RDS European models onlyProgram Types Used in Europe PTY You can also search for radio stations by type seeFinding Stations by Type PTY Displaying Radio Text RTListening to Traffic News TP Selecting on the AV receiver Selecting with the Remote ControllerSelecting Listening Modes Multich About the Listening Modes Onkyo Original DSP Modes Using the Late Night Function Dolby Digital only Using the CinemaFILTERAdvanced Operations Then press the Cine FltrAdjusting Individual Speaker Levels Using the DVD Analog Multichannel InputSo that the Multi CH indicator Advanced OperationsUse the Up and Down Buttons to select each speaker Adjusting Individual Speaker LevelsRecording AV Recording Recording Separate AV Sources Adjusting the Bass & Treble Audio Adjust Functions Advanced SetupInput Channel Settings Advanced SetupPL IIx Music Mode Settings Neo6 Music Mode SettingAssigning Listening Modes to Input Sources Setting Preferences IntelliVolumeIntelliVolume Then press EnterInterlacedDefault Digital Input Signal FormatsPress and hold the AV receiver’s Digi TAL Input button for about 3 secondsPress and hold down the Receiver Changing the Remote Controller’s IDButton, and then press the TV Input Control IDZone Using Only Speakers in ZoneUsing a Receiver/Integrated Amp in Zone Buttons to select g. Powered Setting the Powered ZoneLowed by the Setup button Press the Setup button Zone 2, and use the LeftUsing Zone Using the 12V Trigger Using the Remote Control in ZoneUsing a Multiroom Kit with a Cabinet Using a Multiroom Kit with ZoneSetting the MD/CDR Button to CDR Entering Remote Control CodesControlling Other Components Codes for Onkyo DVD PlayersControlling Other Components Resetting Remote Mode ButtonsResetting the Remote Controller SAT satellite receiver Remote Control CodesDVD DVD player ABC CBL cable receiverSBR NAD Controlling a Cable Receiver Controlling a TVControlling a VCR Controlling a Satellite Receiver Learning Commands from Another Remote Controller Running Macros Using MacrosMaking Macros Amplifier Section SpecificationsVideo Section Tuner SectionTroubleshooting Troubleshooting Can’t control other components? Remote controller doesn’t work?Can’t record? Zone 2 has turned off?Speaker volume cannot be set as required? Sound changes when I connect my head- phones?Speaker distance cannot be set as required? Display doesn’t work?
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