Onkyo TX-NR515 instruction manual En-84, Errors during an update via USB

Troubleshooting

Case 1:

If “No Update” is displayed on the AV receiver’s display, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-**” is displayed on the AV receiver’s display. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via USB

Error Code	Description
*-10,*-20	The USB device was not detected. Make sure
	the USB flash memory or USB cable is
	properly connected to the USB port. If the USB
	storage device has its own power supply, use it
	to power the USB device.
*-14	The firmware file was not found in the root
	folder of the USB device, or the firmware file is
	for another model. Retry and download the file
	on the support page of the web site, following
	the on-site instructions. If the error persists,
	please contact Onkyo Support and provide the
	error code.
Others	Retry the update procedure from the beginning.
	If the error persists, please contact Onkyo
	Support and provide the error code.

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

Appendix

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN http://www.onkyo.com/

The Americas

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.

For Dealer, Service, Order and all other Business Inquiries: Tel: 201-785-2600

Fax: 201-785-2650 Hours:M-F 9am-5pm ET http://www.us.onkyo.com/

For Product Support Team Only:

1-800-229-1687

Hours:M-F 9am-8pm / Sat-Sun 10am-8pm ET http://www.us.onkyo.com/

Europe

Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY

Tel: +49-8142-4401-0 Fax: +49-8142-4208-213

http://www.eu.onkyo.com/

China, Hong Kong

Unit 1033, 10/F, Star House, No 3, Salisbury Road, Tsim

Sha Tsui Kowloon, Hong Kong.

Tel: 852-2429-3118 Fax: 852-2428-9039

http://www.onkyochina.com

Asia, Oceania, Middle East, Africa

Please contact an Onkyo distributor referring to Onkyo

SUPPORT site.

http://www.intl.onkyo.com/support/firmware/index.html

The above-mentioned information is subject to change without prior notice. Visit the Onkyo web site for the latest update.

En-84