Onkyo HT-R690 Updating the Firmware via USB, Troubleshooting, Before you start, Update procedure

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Troubleshooting

7 Using 8ON/STANDBY on the front panel, turn off and on the AV receiver.

Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-** No media” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via network

Error Code

Description

*-10,*-20

The Ethernet cable was not detected.

 

Reconnect the cable properly.

 

 

*-11,*-13,*-21,

Internet connection error.

*-28

Check the following items:

 

• Make sure the IP address, subnet mask,

 

gateway address, and DNS server are

 

configured properly.

 

• Make sure the router is turned on.

 

• Make sure the AV receiver and the router are

 

connected with an Ethernet cable.

 

• Make sure your router is configured properly.

 

See the instruction manual of the router.

 

• If your network allows only one client

 

connection and there is any other device

 

already connected, the AV receiver will not

 

be able to access the network. Consult your

 

Internet Service Provider (ISP).

 

• If your modem does not function as a router,

 

you will need a router. Depending on your

 

network, you may need to configure the

 

proxy server if necessary. See the document

 

provided by your ISP. If you are still unable

 

to access the Internet, the DNS or proxy

 

server may be temporarily down. Contact

 

your ISP.

 

 

Others

Retry the update procedure from the

 

beginning. If the error persists, please contact

 

Onkyo Support (➔ page 75) and provide the

 

error code.

 

 

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

Case 5:

If you do not have an Internet connection, please contact Onkyo Support (➔ page 75).

En

Updating the Firmware via USB

The AV receiver allows you to update the firmware using a USB device.

Note

•Never unplug or turn off the AV receiver during the update process.

•Never plug or unplug an HDMI cable or a USB device during the update process.

•Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.

•Do not attempt to access the AV receiver from your PC while it is being updated.

•It takes maximum 60 minutes to complete the firmware update.

•The AV receiver will retain all your settings after the update is finished.

Before you start

•Set the “HDMI Control (RIHD)” setting to “Off” (➔ page 51).

•Turn off the controller device connected via Ethernet cable.

•Turn off Zone 2.

•Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.

•If there is any data in the USB device, remove it first.

Update procedure

1

Connect a USB device to your PC. If there is any

 

data in the USB device, remove it first.

2

Download the firmware file from the Onkyo web

 

site. The file name is as follows:

 

ONKAVR****_************.zip

 

Unzip the downloaded file. The following three

 

files are created:

 

ONKAVR****_************.of1

 

ONKAVR****_************.of2

 

ONKAVR****_************.of3

3

Copy the extracted files to the USB device. Be

 

careful not to copy the zip file.

4

Remove the USB device from your PC and

 

connect it to the USB port on the AV receiver.

5

Make sure the AV receiver and TV are turned on.

 

If the AV receiver is in standby mode, press

 

8ON/STANDBY on the AV receiver to light up the

 

front display.

6

Select the USB input source.

 

“Now Initializing” is displayed on the front display

 

and then the name of the USB device is displayed. It

 

takes 20 to 30 seconds to recognize the USB device.

7

Press RECEIVER followed by SETUP on the

 

remote controller.

The setup menu will be displayed on the TV screen. The procedures thereafter can also be performed on the AV receiver by using its SETUP, arrow and ENTER buttons.

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Contents Instruction Manual ContentsHT-R690 AV ReceiverAVIS Important Safety InstructionsFor Canadian Models PrecautionsFor U.S. models Modèle pour les CanadienAiming the remote controller Supplied AccessoriesInstalling the batteries Appendix ContentsTurning On & Basic Operations 8ON/STANDBY pageProcessing FeaturesAmplifier Connectionsf g h i j k l Front & Rear Panelsb c d e n o pe f g Displaya b c d jk l mnRear Panel a b cdklmn iuREMOTE CONTROL jackControlling the AV Receiver Remote Controllerd c a dj k a8RECEIVER buttonScrew-typespeaker terminals Connecting the AV ReceiverConnecting Your Speakers Push-typespeaker terminalsSpeaker Connection Precautions Speaker ConfigurationConnecting the Speaker Cables 1/3 of wall position Using a Powered SubwooferPowered subwoofer Corner position AV Cables and Jacks About AV ConnectionsConnecting AV components –“Audio Return Channel” is set to “Auto” page Connecting Components with HDMIAudio Return Channel ARC function Connecting Your Components A B C D E F G HHow to record a video source System On/Auto Power On Connecting Onkyo uComponentsConnecting a Recording Component Remote Control1 Plug the power cord into an AC wall outlet Connecting the AntennasConnecting the Power Cord Assembling the AM loop antennaTurning Off Turning On/Off the AV ReceiverTurning On h i aj b k cl dm e n f o gp q Controlling Contents of USB or Network DevicesPlayback Playing the Connected ComponentjMENU Understanding Icons on the DisplayPlaying an iPod/iPhone via USB kRETURNExtended Mode Music control Playing a USB DeviceListening to Internet Radio Extended Mode Video controlENTER Listening to Other Internet RadioRegistering My Favorites*1 Top menu of Internet RadioWindows Media Player 11 Setup Playing Music Files on a ServerRemote Playback Windows Media Player 12 SetupUsing the Tuner Listening to AM/FM RadioUsing Remote Playback Tuning into Radio StationsSelecting Presets Presetting AM/FM StationsTuning into stations by frequency Deleting PresetsUsing Basic Functions Using the Automatic Speaker SetupENTER 3 4 5 6 7When you’ve finished making the settings, press ENTERUsing a Powered Subwoofer Error MessagesChanging the Speaker Setup Manually `CancelMOVIE/TV button Using the Listening ModesListening Mode Buttons GAME buttonExplanatory Notes About Listening Modesf b e a pagereverberation of a large hall Onkyo-OriginalDSP Listening ModesListening Modes concert• Dolby PLIIx Game • Dolby PLIIx Movie• Dolby PLIIx Music • Dolby PLIIx MovieInput Listening ModeDescription SpeakerSetting the Display Brightness Using the Home MenuUsing the Sleep Timer Input*1Changing the Input Display Using the Music OptimizerDisplaying Source Information Muting the AV ReceiverRecording Using Headphones1 2 3 AV RecordingCommon Procedures in Setup Menu Advanced SetupOn-screenSetup Menus c 3. Audio Adjust d 4. Source SetupMonitor Out Input/Output AssignResolution HDMI InputDigital Audio Input Speaker SetupComponent Video Input BD/DVD, VCR/DVR, CBL/SAT, GAME, AUX, TV/CD, PORTFront Powered ZoneSubwoofer Center*1, Surround*1, Surround Back*2*3*4*5Double Bass Speaker DistanceLevel Calibration UnitMultiplex Input Channel Audio AdjustDimension Mono Input ChannelListening Angle Source SetupNeo:6 Music Center Image AudysseyReference Level Dynamic VolumeAbout Audyssey Dynamic Volume Audyssey Dynamic EQ Reference Level Offset `0dBENTER IntelliVolumeA/V Sync pageGame Mode*3*4*5 Wide Mode*1*2Picture Mode*1 Film Mode*3*5Audio Selector Audio SelectorCharge Mode Fixed ModeMaximum Volume Listening Mode PresetMiscellaneous Power On VolumeRemote ID Hardware SetupChanging the remote controller’s ID AM/FM Frequency StepAudio Return Channel HDMI ThroughAudio TV Out Lip SyncIP Address MAC AddressDHCP Subnet MaskUsing the Audio Settings Remote Controller SetupLock Setup SetupCinemaFILTER Late NightMusic Optimizer Late NightZone Making Zone 2 ConnectionsOperating on the remote controller Controlling Zone 2 ComponentsOperating on the remote controller Operating on the remote controllerAuto Power On Using the Onkyo DockiPod/iPhone Playback via Onkyo Dock Using the AV receiver’s Remote ControllerOther Remote Controllers Controlling Your iPod/iPhoneAuto Power On iPod/iPhone AlarmPage Entering Remote Control Codes Preprogrammed Remote Control CodesLooking up for Remote Control Code Controlling Other ComponentsResetting the Remote Controller Remote Control Codes for OnkyoResetting REMOTE MODE Buttons Components Connected via uPage Audio TroubleshootingPower Can’t turn on the AV receiverAbout DTS signals There’s no sound with a certain signal formatThe speaker volume cannot be set as required Only the front speakers produce soundTuner Remote ControllerVideo The remote controller doesn’t workZone UP-A1Dock for iPod/iPhoneRecording Music Server and Internet RadioCan’t access the music files on a USB device USB Device PlaybackOthers Standby power consumptionpage Important Note Regarding Video PlaybackCOMPONENT VIDEO OUT Network Requirements Network/USB FeaturesConnecting to the Network Internet Access for Internet radioServer playback Server RequirementsUSB Device Requirements Remote playbackMP3 .mp3 or .MP3 Supported Audio File FormatsAbout DLNA WMA .wma or .WMAUpdate procedure Firmware UpdateUpdating the Firmware via Network Update via networkUpdate procedure Updating the Firmware via USBTroubleshooting Errors during an update via network8 9 10 11 12 13 Errors during an update via USBSignal Selection Connection Tips and Video Signal PathVideo Connection Formats Audio Connection Formats About Copyright Protection About HDMISupported Audio Formats Operations that can be performed with pconnection Using an RIHD-compatibleTV, Player, or RecorderAbout p-compatiblecomponents Players/Recorders3 Confirm the settings How to connect and setup1 Confirm the connecting and setting 4 Operate with the remote controllerVideo Inputs SpecificationsHDMI Video OutputsOutput Video Resolution ChartAvailable resolutions: 3840 ⋅ 2160 24/25/30 Hz Memo 2 9 4 0 0 6 5 Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
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