Mitsubishi Electronics WD390U-EST user manual Troubleshooting

Page 60

Troubleshooting

Before asking for repair of the projector, check the following. If the symptom persists, stop using the projector, be sure to unplug the power plug, and then contact your dealer.

No image appears on the screen.

Problem

Solution

 

 

 

 

 

 

 

 

Power can not be

• Check whether the indicators are on or off and how they are lightning.

turned on.

 

POWER

STATUS

Solution

 

 

 

 

 

•

Connect the power cord to the projector.

 

 

Off

Off

•

Plug the power cord into a wall outlet.

•If any objects are blocking the intake or exhaust vents, remove them and carry out the following.

 

1.

Unplug the power cord from the wall outlet.

Off

2.

Make sure that the projector has cooled off.

3.Plug the power cord into the wall outlet.

4.Press the POWER button.

•If any objects are blocking the intake or exhaust vents, remove them.

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Don’t expose the exhaust vents to hot air emitted from a heating appliance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking orange

 

 

 

 

Steady red

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

After the STATUS indicator stops blinking, press the POWER button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• If you unplug the power cord while the fan is rotating, the lamp may not turn on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

about 1 minute when you plug the power cord next time.

 

 

 

 

 

 

 

Blinking green

 

 

 

 

 

 

 

• The lamp can’t turn on again for 1 minute after it goes out.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Press the POWER button several times.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Replace the lamp. (The lamp is at the end of its life.)

 

 

 

 

 

 

 

Steady red

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Attach the lamp cover on the top.

 

 

 

 

 

 

 

 

Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Unplug the power cord from the wall outlet and contact your dealer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking

 

 

 

 

 

 

 

 

Steady

 

 

 

 

red/green

 

 

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No image appears on

• Cancel the AV mute by pressing the AV MUTE button.

the screen.

• Check that the lens cap is removed.

•It may take about 1 minute for the lamp to light up.

•The lamp fails to light up on rare occasions. In such a case, wait for a few minutes and then try again.

•If the projector was turned off before the lamp was cooled down sufficiently last time, the fan may start rotating and the POWER button may not work after the power cord is plugged. Press the POWER button to turn back on the POWER indicator.

•Check that the intake vent is clean.

•Check that the lamp cover is closed. (See page 58 or 59.)

•Check that the cables connected to the external devices are not broken.

•When an extension cable is being used, replace it with the supplied cable for check.

When images are displayed correctly, add an RGB signal amplifier to the extension cable.

Power turns off.

• This problem may occur when the intake vent and/or exhaust vents are blocked. (In

 

such a case, the STATUS indicator brinks orange.)

 

Remove the objects blocking the intake vent and/or exhaust vents and then carry

 

 

out the following procedure.

 

1.

Wait for the intake fan and/or exhaust fan to stop. (Wait until the STATUS indicator

 

 

goes out.)

 

2.

Unplug the power cord from the wall outlet.

 

3.

Wait about 10 minutes.

 

4.

Plug the power cord into the wall outlet.

 

5.

Press the POWER button.

 

• When the STATUS indicator is steady red, it is indicating that the lamp should be

 

replaced. Replace the lamp in this case.

 

• Check that Auto Power Off has been set to Off.

 

• If the lamp has deteriorated, it may go out after a while it illuminates.

EN-60

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Page 59 Page 61
Contents WD390U-EST Risk of Electric Shock Do not Open Contents Important safeguards Important safeguards Never remove the cabinet Do not modify this equipmentUse correct voltage Do not block the intake and exhaust ventsOverview Control panelTerminal panel Bottom side Remote control OverviewRemote control Battery installationOperation range of the remote control Inserting the batteries into the remote controlInstallation When the aspect ratio of the screen isWhen the aspect ratio of the image is 1610 Wxga When the aspect ratio of the image isInstallation Ceiling mount installationFront projection, ceiling mounting Rear projectionBasic connections Projector + AV deviceProjector + DVD player or Hdtv decoder Basic connections Connection for video equipment having an Hdmi terminalProjector + Computer For computer with Mini D-SUBAdjustment of the projection angle When projected images are distorted to a trapezoidUsing the adjustment feet front PreparationPreparation Power-on Status PowerBasic operation Basic operation Setting the aspect ratio Watching 3D contentWhen connecting to a laptop computer With the remote controlEN-19 You can make various settings using the displayed menus Menu operationHow to set the menus InstallationMenu operation Main MenuSetting Function Menu itemsPicture menu PictureVideo Image menu Video ImageSignal menu SignalRGB LPFAudio menu AudioInstallation menu LANOption menu WxgaOption Network Config menu SETDhcp SsidInformation menu DescriptionInformation Image adjustment To adjust the brightness Contrast and BrightnessTo adjust the color Color and Tint To adjust the tone of white Color TempImage adjustment ImageColor Management GammaHow to adjust the computer image Simple method to adjust the image positionTo adjust the horizontal position To adjust the vertical positionNetwork settings Setting Projector NameNetwork Password settings Enabling or disabling the network certificationNetwork settings IP Config settingsSetting or clearing Dhcp IP Address settingsSubnet Mask settings Default Gateway settingsSetting or clearing Dhcp Function Start IP Address settingWireless Setting Channel settingEncryption setting Ssid settingInitialization of network settings Wireless Setup settingHow to use network function Enabling or disabling the AMX Device DiscoveryPreparation for using Remote Desktop Advanced display utilitiesThin client Creating a user account ImportantAdvanced display utilities  In Windows XP In Windows Vista Installation of software ConnectionOperation Connecting the projector to the computer To disconnect with ending the sessionClient Access License CAL Installation of driver Installing USB Display driverWhen deleting USB Display driver Uninstallation USB Display When using Mac OS Installing LAN Display SystemLAN Display Starting USB Display projectionWhen deleting LAN Display System Uninstallation Important ProjectionStarting the LAN Display System Operating the LAN Display SystemPlay button Split 1-4 buttonsInstalling the virtual display driver Using remote desktopAbout ExitUsing SidePad function Installation of softwareConnection Starting SidePadInstallation of PtG Converter-Lite PC Less PresentationSetting up Performing the PC Less PresentationSelecting a PC Less Presentation input OFFDisplaying PtG file Displaying Jpeg fileDisplaying with AutoRun function Displaying with slideshow functionWiFi-Doc Wireless network setting on the tablet computerStarting WiFi-Doc  When using iOS  When using Android Ending WiFi-DocAdvanced features Displaying a user-defined image during startup or mutingFreeze MagnifyAdvanced features Password lockTo enable or disable password lock To set a passwordMajor functions PJLink supported commands Lamp replacement When the projector is placed on the tableWhen the projector is mounted to the ceiling Lamp replacement Reset of the lamp operation timeInterval of lamp replacement Troubleshooting No image appears on the screen Problem SolutionTroubleshooting Images are not displayed correctly Problem SolutionOthers Problem Solution EN-63 Maintenance Cleaning of the projector and the ventsCleaning of the lens Kensington LockIndicators Power Status ConditionPower Status Condition Possible Solution Normal conditionSpecifications WD390U-ESTYPBPR/YCBCR Specifications ConnectorsDimension drawings unit mm Replacement part option/not included in the boxSupported input signals XGA85Zusho Baba, Nagaokakyo-City, Kyoto Japan
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