Onkyo TX-NR1009 instruction manual Troubleshooting, Power, Audio, Can’t turn on the AV receiver

Page 79
Troubleshooting

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press

8ON/STANDBY. “Clear” will appear on the display and the AV receiver will enter standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about

3 seconds). Within 30 seconds, press RECEIVER again.

The on-screen menus appear only on a TV that is connected to the HDMI OUT MAIN. If your TV is connected to other video outputs, use the AV receiver’s display when changing settings.

Power

■Can’t turn on the AV receiver

Make sure that the power cord is properly plugged — into the wall outlet.

Unplug the power cord from the wall outlet, wait

—

five seconds or more, then plug it in again.

 

■The AV receiver turns off unexpectedly

The AV receiver will automatically enter standby

61

mode when Auto Standby has been set and launches.

 

■When the power is restored after a power interruption, “CHECK SP WIRE” appears on the display

The protection circuit has been activated. Remove

—

the power cord from the wall outlet immediately.

 

Disconnect all speaker cables and input sources, and

 

leave the AV receiver with its power cord

 

disconnected for 1 hour. After that, reconnect the

 

power cord and set the volume to maximum. If the

 

AV receiver stays on, set the volume to minimum,

 

disconnect the power cord, and reconnect your

 

speakers and input sources. If the AV receiver turns

 

off when you set the volume to maximum,

 

disconnect the power cord, and contact your Onkyo

 

dealer.

 

Audio

■ There’s no sound, or it’s very quiet

Make sure that the digital input source is selected

47

properly.

 

 

 

Make sure that all audio connecting plugs are pushed

16

in all the way.

 

Make sure that the inputs and outputs of all

17-20

components are connected properly.

 

 

 

Make sure that the polarity of the speaker cables is

13

correct, and that the bare wires are in contact with

 

the metal part of each speaker terminal.

 

Make sure that the input source is properly selected.

23

 

 

Make sure that the speaker cables are not shorting.

13

Check the volume. The AV receiver is designed for

—

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

 

 

If the MUTING indicator is flashing on the display,

42

press the remote controller’s MUTING to unmute

 

the AV receiver.

 

While a pair of headphones is connected to the

42

PHONES jack, no sound is output from the

 

speakers.

 

 

 

If there’s no sound from a DVD player connected to

—

an HDMI IN, check the DVD player’s output

 

settings, and be sure to select a supported audio

 

format.

 

Check the digital audio output setting on the

—

connected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

 

 

With some DVD-Video discs, you need to select an

—

audio output format from a menu.

 

If your turntable uses an MC cartridge, you must

—

connect an MC head amp, or an MC transformer.

 

 

 

Make sure that none of the connecting cables are

—

bent, twisted, or damaged.

 

Not all listening modes use all speakers.

35

 

 

Specify the speaker distances and adjust the

49

individual speaker levels.

 

Make sure that the speaker setup microphone is not

—

still connected.

 

 

 

The input signal format is set to “PCM” or “DTS”.

58

Set it to “Off”.

 

 

 

En

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Contents AV Receiver ContentsTX-NR1009 Instruction ManualImportant Safety Instructions AVISModèle pour les Canadien PrecautionsFor U.S. models For Canadian ModelsInstalling the batteries Supplied AccessoriesFor British models For European ModelsTurning On & Basic Operations ContentsIntroduction ConnectionsMiscellaneous FeaturesAmplifier ProcessingTHX Select2 Plus Front & Rear Panels m n op Displaya b cd e f g habcdef g e h bn Remote ControllerControlling the AV Receiver d d e a flScrew-typespeaker terminals Connecting the AV ReceiverConnecting Your Speakers Connecting the Speaker CablesSpeaker Connection Precautions Speaker ConfigurationAttaching the Speaker Cable Labels Using a Powered Subwoofer Using Dipole SpeakersBi-ampingthe Front Speakers Connecting a Power Amplifier About AV Connections Connecting AV componentsAV Cables and Jacks Audio Return Channel ARC function Connecting Components with HDMIA B C Connecting Your ComponentsHow to record a video source Remote Control Connecting Onkyo uComponentsConnecting a Recording Component System On/Auto Power OnNorth American models Connecting the AntennasConnecting the Power Cord 2 Plug the power cord into an AC wall outletTurning On Turning On/Off the AV ReceiverTurning Off Operating with the remote controller Controlling Contents of USB or Network DevicesPlayback Playing the Connected ComponentkRETURN Understanding Icons on the DisplayPlaying an iPod/iPhone via USB jMENUExtended Mode Video control Playing a USB DeviceListening to Internet Radio Extended Mode Music controlTop menu of Internet Radio Listening to Other Internet RadioRegistering My Favorites*1 ENTERRemote Playback Windows Media Player 11 SetupWindows Media Player 12 Setup Playing Music Files on a ServerListening to AM/FM Radio Using Remote PlaybackUsing the Tuner Tuning into Radio StationsDeleting Presets Presetting AM/FM StationsUsing RDS excluding North American models Tuning into stations by frequencyListening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY ENTERFirst measurement position Using Basic FunctionsUsing the Automatic Speaker Setup Measurement procedureENTER 3 When you’ve finished making the settings, pressENTER `Cancel Error MessagesChanging the Speaker Setup Manually Using a Powered SubwooferListening Mode Buttons Using the Listening ModesSelecting Listening Modes PURE AUDIO button and indicatorpage About Listening ModesNM B b V J K L Explanatory NotesListening Modes Onkyo-OriginalDSP Listening ModesListening Mode Listening Mode • Dolby Pro Logic II/IIx*3 Movie + THX Cinema Input*1 Using the Home MenuUsing the Sleep Timer Setting the Display Brightness1 Press TV/CD, GAME or VCR/DVR Using the Whole House ModeDisplaying Source Information Changing the Input Display9.1 ch playback Using HeadphonesSelecting Speaker Layout Muting the AV ReceiverTurning Off the Components Using Easy MacrosRestoring Default RecordingExplanatory Notes Advanced SetupOn-screenSetup Menus Common Procedures in Setup MenuResolution Input/Output AssignMonitor Out Changing the “Monitor Out” setting manuallyTV/CD, PHONO, PORT HDMI InputComponent Video Input BD/DVD, VCR/DVR, CBL/SAT, GAME, PCAnalog Audio Input Speaker SetupSpeaker Settings Digital Audio InputFront Speaker ConfigurationSubwoofer Phase SubwooferUnit Speaker DistanceLevel Calibration Wireless SubwooferEqualizer Equalizer SettingsTHX Audio Setup Preserve THX SettingsDimension Audio AdjustMultiplex/Mono DolbyDolby Volume Theater-DimensionalAudyssey DSX LFE Levelpage Audyssey Source SetupAudyssey Dynamic VolumeIntelliVolume IntelliVolumeA/V Sync Name EditPicture Mode*1 Picture AdjustTo correct a character Wide Mode*1*2Edge Enhancement*3*5*6 Resolution*3*5Game Mode*3*4*5 Film Mode*3*5*6Gamma*3*5 Audio SelectorSaturation*1*3*5 Color Temperature*3*5Charge Mode Listening Mode PresetCharge Mode Fixed ModeMiscellaneous Hardware SetupVolume Setup OSD SetupZone 2 Maximum Volume, Zone 3 Maximum Volume Multi ZoneTuner HDMILip Sync Auto StandbyAudio TV Out Audio Return ChannelDHCP Firmware UpdateNetwork MAC AddressRemote Mode Setup Remote Controller SetupLock Setup Using the Audio SettingsDolby Volume Dolby VolumeSpeaker Levels Late NightMusic Optimizer Music OptimizerScreen Centered Dialog Re-EQMaking Multi Zone Connections Multi ZoneOperating on the AV receiver Controlling Zone 2/3 Components12V Trigger Out Operating on the remote controllerOperating on the remote controller Adjusting the Volume for ZonesAdjusting the Tone and Balance of Zone Muting ZonesUsing a Multiroom Kit with a Cabinet Using a Multiroom Kit with ZoneUsing a Multiroom Kit with Other Components Auto Power On Using the Onkyo DockiPod/iPhone Playback via Onkyo Dock UP-A1DockOther Remote Controllers Controlling Your iPod/iPhoneRI Dock Auto Power Ond el page Looking up for Remote Control Code2 3 4 5 6 Preprogrammed Remote Control CodesEntering Remote Control Codes Controlling a TV Resetting REMOTE MODE ButtonsResetting the Remote Controller Controlling Other ComponentsPage Deleting Acquired Commands Learning CommandsDeleting Macros Using Normal MacrosMaking Macros Running MacrosCan’t turn on the AV receiver TroubleshootingPower AudioOnly the front speakers produce sound There’s no sound with a certain signal formatThe speaker volume cannot be set as required About DTS signalsThe remote controller doesn’t work Remote ControllerVideo TunerCan’t control other components UP-A1Dock for iPod/iPhoneRecording Zone 2/3Can’t access the server or Internet radio Music Server and Internet RadioUSB Device Playback OthersCOMPONENT VIDEO MONITOR OUT Important Note Regarding Video PlaybackBefore you start Firmware UpdateUpdate procedure Updating the Firmware via NetworkErrors during an update via network TroubleshootingUpdating the Firmware via USB Update procedureErrors during an update via USB TroubleshootingHDMI OUT MAIN and HDMI OUT SUB of the AV Connection Tips and Video Signal PathVideo Connection Formats “Monitor Out” set to “HDMI Main” or “HDMI Sub”Audio Connection Formats NTSC/PAL Video Resolution ChartOutput Players/Recorders Using an RIHD-compatibleTV, Player, or RecorderAbout p-compatiblecomponents Operations that can be performed with pconnection4 Operate with the remote controller How to connect and setup1 Confirm the connecting and setting 3 Confirm the settingsSupported Audio Formats About HDMIAbout Copyright Protection Internet Access for Internet radio Network/USB FeaturesConnecting to the Network Network RequirementsRemote playback Server RequirementsUSB Device Requirements Server playbackWMA .wma or .WMA Supported Audio File FormatsAbout DLNA MP3 .mp3 or .MP3Video Section SpecificationsAmplifier Section Tuner SectionOthers Audio OutputsMemo Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY 2 9 4 0 0 7
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