Onkyo TX-NR1009 Troubleshooting, Updating the Firmware via USB, Before you start

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Troubleshooting

7 Using 8ON/STANDBY on the front panel, turn off and on the AV receiver.

Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via network

Error Code

Description

*-10,*-20

The Ethernet cable was not detected.

 

Reconnect the cable properly.

 

 

*-11,*-13,*-21,

Internet connection error.

*-28

Check the following items:

 

• Make sure the IP address, subnet mask,

 

gateway address, and DNS server are

 

configured properly.

 

• Make sure the router is turned on.

 

• Make sure the AV receiver and the router are

 

connected with an Ethernet cable.

 

• Make sure your router is configured properly.

 

See the instruction manual of the router.

 

• If your network allows only one client

 

connection and there is any other device

 

already connected, the AV receiver will not

 

be able to access the network. Consult your

 

Internet Service Provider (ISP).

 

• If your modem does not function as a router,

 

you will need a router. Depending on your

 

network, you may need to configure the

 

proxy server if necessary. See the document

 

provided by your ISP. If you are still unable

 

to access the Internet, the DNS or proxy

 

server may be temporarily down. Contact

 

your ISP.

 

 

Others

Retry the update procedure from the

 

beginning. If the error persists, please contact

 

Onkyo Support (➔ page 87) and provide the

 

error code.

 

 

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

Case 5:

If you do not have an Internet connection, please contact Onkyo Support (➔ page 87).

En

Updating the Firmware via USB

The AV receiver allows you to update the firmware using a USB device.

Note

•Never unplug or turn off the AV receiver during the update process.

•Never plug or unplug an HDMI cable or a USB device during the update process.

•Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.

•Do not attempt to access the AV receiver from your PC while it is being updated.

•It takes maximum 60 minutes to complete the firmware update.

•The AV receiver will retain all your settings after the update is finished.

Before you start

•Set the “HDMI Control(RIHD)” setting to “Off” (➔ page 60).

•Turn off the controller device connected via RS232C and via Ethernet network.

•Turn off Zone 2 and Zone 3.

•Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.

•If there is any data in the USB device, remove it first.

Update procedure

1

Connect a USB device to your PC. If there is any

 

data in the USB device, remove it first.

2

Download the firmware file from the Onkyo web

 

site. The file name is as follows:

 

ONKAVR****_************.zip

 

Unzip the downloaded file. The following three

 

files are created:

 

ONKAVR****_************.of1

 

ONKAVR****_************.of2

 

ONKAVR****_************.of3

3

Copy the extracted files to the USB device. Be

 

careful not to copy the zip file.

4

Remove the USB device from your PC and

 

connect it to the USB port on the AV receiver.

 

When the AV receiver has two USB ports, you can

 

use either one.

5

Make sure the AV receiver and TV are turned on.

 

If the AV receiver is in standby mode, press

 

8ON/STANDBY on the AV receiver to light up the

 

front display.

6

Select the USB input source.

“Now Initializing…” is displayed on the front display and then the name of the USB device is displayed. It takes 20 to 30 seconds to recognize the USB device.

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Contents Instruction Manual ContentsTX-NR1009 AV ReceiverAVIS Important Safety InstructionsFor Canadian Models PrecautionsFor U.S. models Modèle pour les CanadienFor European Models Supplied AccessoriesFor British models Installing the batteriesConnections ContentsIntroduction Turning On & Basic OperationsProcessing FeaturesAmplifier MiscellaneousTHX Select2 Plus Front & Rear Panels f g h Displaya b cd e m n opabcdef d d e a fl Remote ControllerControlling the AV Receiver g e h bnConnecting the Speaker Cables Connecting the AV ReceiverConnecting Your Speakers Screw-typespeaker terminalsAttaching the Speaker Cable Labels Speaker ConfigurationSpeaker Connection Precautions Bi-ampingthe Front Speakers Using Dipole SpeakersUsing a Powered Subwoofer Connecting a Power Amplifier AV Cables and Jacks Connecting AV componentsAbout AV Connections Connecting Components with HDMI Audio Return Channel ARC functionConnecting Your Components A B CHow to record a video source System On/Auto Power On Connecting Onkyo uComponentsConnecting a Recording Component Remote Control2 Plug the power cord into an AC wall outlet Connecting the AntennasConnecting the Power Cord North American modelsTurning Off Turning On/Off the AV ReceiverTurning On Playing the Connected Component Controlling Contents of USB or Network DevicesPlayback Operating with the remote controllerjMENU Understanding Icons on the DisplayPlaying an iPod/iPhone via USB kRETURNExtended Mode Music control Playing a USB DeviceListening to Internet Radio Extended Mode Video controlENTER Listening to Other Internet RadioRegistering My Favorites*1 Top menu of Internet RadioPlaying Music Files on a Server Windows Media Player 11 SetupWindows Media Player 12 Setup Remote PlaybackTuning into Radio Stations Using Remote PlaybackUsing the Tuner Listening to AM/FM RadioTuning into stations by frequency Presetting AM/FM StationsUsing RDS excluding North American models Deleting PresetsENTER Displaying Radio Text RTFinding Stations by Type PTY Listening to Traffic News TPMeasurement procedure Using Basic FunctionsUsing the Automatic Speaker Setup First measurement positionENTER 3 When you’ve finished making the settings, pressENTER Using a Powered Subwoofer Error MessagesChanging the Speaker Setup Manually `CancelPURE AUDIO button and indicator Using the Listening ModesSelecting Listening Modes Listening Mode ButtonsExplanatory Notes About Listening ModesNM B b V J K L pageOnkyo-OriginalDSP Listening Modes Listening ModesListening Mode Listening Mode • Dolby Pro Logic II/IIx*3 Movie + THX Cinema Setting the Display Brightness Using the Home MenuUsing the Sleep Timer Input*1Changing the Input Display Using the Whole House ModeDisplaying Source Information 1 Press TV/CD, GAME or VCR/DVRMuting the AV Receiver Using HeadphonesSelecting Speaker Layout 9.1 ch playbackRecording Using Easy MacrosRestoring Default Turning Off the ComponentsCommon Procedures in Setup Menu Advanced SetupOn-screenSetup Menus Explanatory NotesChanging the “Monitor Out” setting manually Input/Output AssignMonitor Out ResolutionBD/DVD, VCR/DVR, CBL/SAT, GAME, PC HDMI InputComponent Video Input TV/CD, PHONO, PORTDigital Audio Input Speaker SetupSpeaker Settings Analog Audio InputSubwoofer Speaker ConfigurationSubwoofer Phase FrontWireless Subwoofer Speaker DistanceLevel Calibration UnitPreserve THX Settings Equalizer SettingsTHX Audio Setup EqualizerDolby Audio AdjustMultiplex/Mono DimensionLFE Level Theater-DimensionalAudyssey DSX Dolby VolumeDynamic Volume Source SetupAudyssey page AudysseyName Edit IntelliVolumeA/V Sync IntelliVolumeWide Mode*1*2 Picture AdjustTo correct a character Picture Mode*1Film Mode*3*5*6 Resolution*3*5Game Mode*3*4*5 Edge Enhancement*3*5*6Color Temperature*3*5 Audio SelectorSaturation*1*3*5 Gamma*3*5Fixed Mode Listening Mode PresetCharge Mode Charge ModeOSD Setup Hardware SetupVolume Setup MiscellaneousHDMI Multi ZoneTuner Zone 2 Maximum Volume, Zone 3 Maximum VolumeAudio Return Channel Auto StandbyAudio TV Out Lip SyncMAC Address Firmware UpdateNetwork DHCPUsing the Audio Settings Remote Controller SetupLock Setup Remote Mode SetupLate Night Dolby VolumeSpeaker Levels Dolby VolumeRe-EQ Music OptimizerScreen Centered Dialog Music OptimizerMulti Zone Making Multi Zone ConnectionsOperating on the remote controller Controlling Zone 2/3 Components12V Trigger Out Operating on the AV receiverMuting Zones Adjusting the Volume for ZonesAdjusting the Tone and Balance of Zone Operating on the remote controllerUsing a Multiroom Kit with Other Components Using a Multiroom Kit with ZoneUsing a Multiroom Kit with a Cabinet UP-A1Dock Using the Onkyo DockiPod/iPhone Playback via Onkyo Dock Auto Power OnAuto Power On Controlling Your iPod/iPhoneRI Dock Other Remote Controllersd el Preprogrammed Remote Control Codes Looking up for Remote Control Code2 3 4 5 6 pageEntering Remote Control Codes Controlling Other Components Resetting REMOTE MODE ButtonsResetting the Remote Controller Controlling a TVPage Learning Commands Deleting Acquired CommandsRunning Macros Using Normal MacrosMaking Macros Deleting MacrosAudio TroubleshootingPower Can’t turn on the AV receiverAbout DTS signals There’s no sound with a certain signal formatThe speaker volume cannot be set as required Only the front speakers produce soundTuner Remote ControllerVideo The remote controller doesn’t workZone 2/3 UP-A1Dock for iPod/iPhoneRecording Can’t control other componentsOthers Music Server and Internet RadioUSB Device Playback Can’t access the server or Internet radioImportant Note Regarding Video Playback COMPONENT VIDEO MONITOR OUTUpdating the Firmware via Network Firmware UpdateUpdate procedure Before you startUpdate procedure TroubleshootingUpdating the Firmware via USB Errors during an update via networkTroubleshooting Errors during an update via USB“Monitor Out” set to “HDMI Main” or “HDMI Sub” Connection Tips and Video Signal PathVideo Connection Formats HDMI OUT MAIN and HDMI OUT SUB of the AVAudio Connection Formats Output Video Resolution ChartNTSC/PAL Operations that can be performed with pconnection Using an RIHD-compatibleTV, Player, or RecorderAbout p-compatiblecomponents Players/Recorders3 Confirm the settings How to connect and setup1 Confirm the connecting and setting 4 Operate with the remote controllerAbout Copyright Protection About HDMISupported Audio Formats Network Requirements Network/USB FeaturesConnecting to the Network Internet Access for Internet radioServer playback Server RequirementsUSB Device Requirements Remote playbackMP3 .mp3 or .MP3 Supported Audio File FormatsAbout DLNA WMA .wma or .WMATuner Section SpecificationsAmplifier Section Video SectionAudio Outputs OthersMemo 2 9 4 0 0 7 Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
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