Troubleshooting
4
The Router Is Not Functional
1.Check to see that the power LED is green and than the network cables are installed correctly. Refer to Connecting the Hardware in Chapter 2, Hardware Installation and PC Setup for more details.
2.Check to see that the LAN and STATUS LEDs are green.
3.Check to see that the STATUS LED is green.
POWER STATUS ACTIVITY
LAN 1 2 3 4
4.Check the settings on your PC. Again, refer to the quick start guide for more details
5.Check the router's settings.
6.From your PC, can you ping the router? Assuming that the router has DHCP enabled and your PC is on the same subnet as the router, you should be able to ping the router.
7.Can you ping the WAN? Your ISP should have provided the IP address of their server. If you can ping the router and your protocols are configured correctly, you should be able to ping the ISP's network. If you cannot ping the ISP's network, make sure you are using the correct protocols with the correct VPI/VCI values.
8.Make sure NAT is enabled if you are using private addresses on the LAN ports.
April 2005 |
