Tro u b l e s h o o t i n g

When the scanner is powered up, the POWER indicator should come on and the READY indicator should flash. A few seconds later, after the scanner's self-test is completed, the READY indicator should shine steadily. The scanning lamp will come on and should stay on all the time.

Problems can usually be detected when the power is first turned on. This section covers the most common problems and their solutions.

The POWER indicator fails to light up

Turn the power switch off. Make sure that the scanner's power cord is grounded and plugged into an AC outlet. Then, try turning on the power again.

If the scanner indicator still fails to light up, the fuse probably needs to be replaced.

The POWER indicator lights up but the READY indicator

fails to stop flashing

This can be caused by:

•a faulty indicator

•a faulty or loose lamp

•detection of a malfunction during the scanner's power-on self-test

Try initiating a scan in the software; the software may report the solution to you.

The POWER and READY indicators light up but software returns "Scanner not ready" or similar message

Make sure that the software is set for the correct SCSI ID and that no other device on the SCSI chain uses the same ID.

The READY indicator continues flashing

The READY indicator flashes if you try to scan while the front cover of the scanner is open. Close the front cover and try scanning again.

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