Onkyo AV Receiver Troubleshooting Guide for TX-SR508 Models
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Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue your- self, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/ STANDBY. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

Remote indicator

RECEIVER

AUDIO

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down AUDIO until the remote indicator lights (about 3 sec- onds). Within 30 seconds, press RECEIVER

again.

The on-screen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is con- nected to the MONITOR OUT V or the COMPO- NENT VIDEO OUT, use the AV receiver’s display when changing settings.

Power

■Can’t turn on the AV receiver

Make sure that the power cord is properly plugged — into the wall outlet.

Unplug the power cord from the wall outlet, wait five — seconds or more, then plug it in again.

■The STANDBY indicator flashes red

The protection circuit has been activated. Remove

—

the power cord from the wall outlet immediately.

 

Disconnect all speaker cables and input sources, and

 

leave the AV receiver with its power cord discon-

 

nected for 1 hour. After that, reconnect the power

 

cord and set the volume to maximum. If the AV

 

receiver stays on, set the volume to minimum, dis-

 

connect the power cord, and reconnect your speakers

 

and input sources. If the AV receiver turns off when

 

you set the volume to maximum, disconnect the

 

power cord, and contact your Onkyo dealer.

 

Audio

■There’s no sound, or it’s very quiet

Make sure that the digital input source is selected

35

properly.

 

 

 

Make sure that all audio connecting plugs are pushed

14

in all the way.

 

Make sure that the inputs and outputs of all compo-

15-17

nents are connected properly.

 

 

 

Make sure that the polarity of the speaker cables is

11

correct, and that the bare wires are in contact with

 

the metal part of each speaker terminal.

 

Make sure that the input source is properly selected.

21

 

 

Make sure that the speaker cables are not shorting.

11

Check the volume. The AV receiver is designed for

—

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

 

 

While a pair of headphones is connected to the

22

PHONES jack, no sound is output by the speakers.

 

If there’s no sound from a DVD player connected to

—

an HDMI IN, check the DVD player’s output set-

 

tings, and be sure to select a supported audio format.

 

 

 

Check the digital audio output setting on the con-

—

nected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

With some DVD-Video discs, you need to select an

—

audio output format from a menu.

 

 

 

If your turntable uses an MC cartridge, you must

—

connect an MC head amp, or an MC transformer.

 

Make sure that none of the connecting cables are

—

bent, twisted, or damaged.

 

 

 

Not all listening modes use all speakers.

30

Specify the speaker distances and adjust the individ-

37

ual speaker levels.

 

 

 

Make sure that the speaker setup microphone is not

—

still connected.

 

The input signal format is set to PCM or DTS. Set it

45

to Auto.

 

■Only the front speakers produce sound

When the Stereo or Mono listening mode is selected, — only the front speakers and subwoofer produce sound.

Check the Speaker Configuration.

36

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Contents TX-SR508 Always consider the environmental issues and follow 10 cm 4 at the rear. The rear edge of the shelf orBoard above the apparatus shall be set 10 cm Away from the rear panel or wall, creating a flue-likePrecautions Supplied Accessories Using the Remote ControllerInstalling the Batteries Aiming the Remote ControllerContents Features AmplifierProcessing MiscellaneousFront & Rear Panels Front PanelPower cord UREMOTE Control jackDisplay Rear PanelRemote Controller Controlling the AV ReceiverReturn button Controlling the tunerAbout Home Theater Enjoying Home TheaterConnecting the AV Receiver Connecting Your SpeakersSpeaker Configuration Speaker Connection PrecautionsInsulation from the ends Connecting the Speaker CablesScrew-type speaker terminals Strip 1/2 to 5/8 12 to 15 mm Connecting a Powered Subwoofer Bi-amping the Front SpeakersAbout AV Connections Connected image with AV componentsAV Cables and Jacks Hdmi cableAudio return channel ARC function Connecting Components with HdmiJack Signal Components Jack Signal Components Assignable Connecting External ComponentsHow to record the video Using the AUX Input jacks on the front panel Connecting Onkyo uComponentsSystem On/Auto Power On Remote ControlAssembling the AM loop antenna Connecting AntennaNorth American models European and Asian models On-screen setup menus are displayed when Depends on the Audio TV OUT settingWhich Connections Should I Use? Video Connection FormatsTurning Off Turning On/Off the AV ReceiverTurning On Using the Music Optimizer Setting the Display BrightnessBasic Operations Playing the Connected ComponentUsing the Sleep Timer Using HeadphonesMuting the AV Receiver Changing the Input DisplayAudyssey 2EQ Room Correction Speaker Setup Using Audyssey 2EQUsing a Powered Subwoofer Error MessagesChanging the Speaker Settings Manually Using the Tuner Tuning into Radio StationsListening to the Radio Listening to the RadioPresetting FM/AM Stations Using RDS excluding North American modelsRDS program types PTY Finding Stations by Type PTYListening to Traffic News TP Connecting a Recording Component RecordingRecording Separate AV Sources AV RecordingSelecting Listening Modes Using the Listening ModesListening Mode Buttons About Listening Modes Explanatory NotesInput Source Speaker LayoutListening Modes Resolution Audio DTS-HD MasterDTS Express DSD *7Onkyo-Original DSP Listening Modes Common Procedures in Setup Menu Advanced SetupOn-screen Setup Menus Hdmi Input Component Component Video InputDigital Audio Digital Audio Input SubwooferSp Config Speaker Configuration FrontSurrBack Ch Crossover Crossover FrequencySp Distance Speaker Distance Audio AdjustMultiplex/Mono Settings Audyssey Settings Dolby SettingsDTS Setting Reference Level Dynamic VolumeDynamic EQ Theater-Dimensional Setting Speaker SettingsName Edit HardwareHdmi Setup Remote Control SettingsFM/AM Frequency Setup Settings Sirius Settings North American modelsPower Control Hdmi Control RihdAudio Return Ch ARC TV ControlUsing the Audio Settings Tone Control SettingsSpeaker Levels Late Night FunctionSync CinemaFILTERAudio Selector Bass Treble Digital Input Signal FormatsAdjusting the Bass & Treble Connecting Zone Connecting Your Zone 2 Speakers Directly to the AV receiverConnecting Your Zone 2 Speakers to an Amp in Zone ZoneFront High or ZONE2 L/R speaker ter Setting the Powered Zone Using ZoneControlling Zone 2 from the AV receiver Controlling Zone 2 with the Remote Controller Adjusting the Volume for ZoneOperating with the remote controller Muting ZonesConnecting an Onkyo Dock Controlling iPodModels sold are different depending on the region Onkyo Dock CableUsing the Onkyo Dock UP-A1 DockControlling Your iPod RI DockWithout the RI Control With the RI ControlAvailable buttons Preprogrammed Remote Control Codes Entering Remote Control CodesRemote Control Codes for Onkyo Components Connected via u Controlling Other ComponentsResetting Remote Mode Buttons Resetting the Remote ControllerYou can reset the remote controller to its default settings Controlling Other ComponentsCassettetape deck TV VOL q/wNumber +10 CH + Disc +Troubleshooting Standby indicator flashes redCan’t turn on the AV receiver There’s no sound, or it’s very quietThere’s no sound with a certain signal format Volume cannot be set toAbout DTS signals Can’t select the Pure Audio listening modeRemote controller doesn’t work AV receiver’s remote controller doesn’t control your iPodThere’s no picture from a source connected to an Hdmi On-screen menus don’t appearSound changes when I connect my headphones Can’t recordDisplay doesn’t work How do I change the language of a multiplex sourceSpecifications Amplifier SectionVideo Section Tuner SectionAbout Copyright Protection About HdmiSupported Audio Formats Operations that can be performed with p connection Using an RIHD-compatible TV, Player, or RecorderAbout p-compatible components How to connect and setup Confirm the connecting and settingConfirm the settings Operate with the remote controllerOnkyo Europe Electronics GmbH Onkyo Europe Electronics GmbH UK Branch

TX-SR508 specifications

The Onkyo TX-SR508 is a versatile home theater receiver designed for audiophiles looking to enhance their audio-visual experience. This model stands out in its class due to its combination of advanced features, high-quality build, and user-friendly operation.

One of the primary features of the TX-SR508 is its capability to decode multiple high-definition audio formats. Supporting Dolby TrueHD and DTS-HD Master Audio, the receiver ensures that users enjoy a cinematic sound experience, delivering a clear and immersive audio performance. Additionally, it offers Dolby Pro Logic IIz, which enhances the surround sound experience by adding front height channels, enriching the overall soundstage.

The TX-SR508 is equipped with a powerful amplifier that provides 75 watts per channel across seven channels, ensuring that it can adequately drive a full home theater speaker setup. With impedance options of 4 to 16 ohms, it is versatile enough to work with a variety of speaker systems.

Connectivity is another strong suit of the Onkyo TX-SR508. It features multiple HDMI inputs, enabling users to connect various high-definition devices, such as Blu-ray players, gaming consoles, and streaming devices. The HDMI 1.4a standard used in this receiver supports 3D video pass-through, making it future-proof for the current generation of home theater setups.

For those who still enjoy traditional sources, it includes analog audio inputs, as well as a phono input for connecting a turntable, catering to vinyl enthusiasts. The built-in AM/FM tuner and the capability to connect to an external internet radio enrich the listening options available to users.

Integrated technologies such as Audyssey 2EQ speaker calibration assist in optimizing sound for the room environment, providing a balanced audio experience regardless of the room's acoustics. The receiver also boasts an intuitive graphical user interface, making setup and navigation straightforward for users of all levels.

Overall, the Onkyo TX-SR508 combines cutting-edge audio technologies, extensive connectivity options, and practical features, making it a solid choice for anyone looking to build or upgrade their home theater system. Whether enjoying a movie, gaming, or listening to music, the TX-SR508 ensures an impressive performance, grounded in both quality and versatility.
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