Gateway PC manual Computer does not recognize the CD drive, Audio CD does not produce sound

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CD drive

The computer does not recognize the CD drive

■Make sure the CD label is facing up, then try again.

■Try a different CD. Occasionally CDs are flawed and cannot be read by the CD drive.

■Shut down and restart your computer.

■Clean the disc. For instructions, see “Cleaning CDs” on page 74.

■Reinstall the device driver. For instructions, see “Reinstalling device drivers” on page 68.

Audio CD does not produce sound

■If you have two CD drives, try the other drive.

■Make sure the CD label is facing up, then try again.

■Check the speaker cables. Make sure they are connected properly and securely.

■Click the speaker icon in the lower right corner of the taskbar and make sure the volume controls are turned up.

■Make sure mute controls are turned off by double-clicking the speaker icon in the lower right corner of the taskbar and making sure that the

Master Out, CD Audio, MIDI, Digital, and Wave mute check boxes are not selected. For more information about setting the mute control, see “Adjusting the volume” on page 36.

■Shut down and restart your computer.

■Clean the CD. For instructions, see “Cleaning CDs” on page 74.

■Reinstall the audio device drivers. For instructions, see “Reinstalling device drivers” on page 68.

CD drive

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Contents Contents Troubleshooting Using the InternetMaintaining Your Computer Customizing Your ComputerIii Safety, Regulatory, and Legal Information IndexPage Computer1 Basics Computer front ControlsComputer back Your system comes with a standard keyboard Keyboard featuresTo turn off your computer Starting and turning off your computerTo start your computer Protecting from power source problems Using the mouse Do this Click, clickImproving monitor legibility and reducing eye strain Working safelySitting at your computer Setting up your computer table and chairSetting up your computer and computer accessories Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help To start HelpSpot For more informationHelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop icons, buttons, Description Elements Desktop componentsDesktop icons, buttons, Description Elements Window element Description Window componentsUsing the Start menu About drives Working with files and foldersTo create a folder About folders and filesUsing Your Computer To insert a CD Using the CD driveInserting a CD Using the CD drive To adjust specific volume levels Adjusting the volumeTo adjust overall volume level To create a new document Working with documentsCreating a new document Opening a document Saving a documentTo save a document in Microsoft Word To open a document in Microsoft WordTo print a document in Microsoft Word Printing a documentUsing Your Computer Using Internet Learning about the Internet Accessing your Internet account Setting up an Internet accountTo set up an Internet account with Gateway.net or AOL To connect to your Gateway.net or AOL Internet accountUsing the World Wide Web To connect to a Web site Connecting to a Web siteTo download files or programs from a Web site Downloading filesSending e-mail Using e-mailTo send e-mail using Gateway.net or AOL Checking your e-mail To check your e-mail using Gateway.net or AOLAfter purchase Maintenance task ImmediatelyMaintaining7 Your Computer Protecting your computer from viruses Using Disk Cleanup Scanning the hard drive for errorsOptimizing and maintaining your data Windows utilitiesUsing the Maintenance Wizard Windows maintenanceChecking hard drive space Backing up filesTo run Windows utilities Running the Windows utilities using HelpSpotMaintaining Your Computer Customizing 8 Your Computer Adjusting the screen area Adjusting the screen and desktop settingsAdjusting the color depth Selecting a screen saver Applying a color schemeChanging the desktop background To adjust Windows settings Adjusting your settings using HelpSpotAdjusting the screen and desktop settings To change your mouse settings Changing the mouse settingsIf your You Then Computer is Want to Power managementUsing Standby mode To change the power scheme Changing power settingsTo change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software To reinstall device drivers Reinstalling device driversReinstalling programs Reinstalling WindowsTo reinstall Windows To reinstall a program from the Gateway PC Recovery CDTo reinstall a program from a CD Troubleshooting First steps Safety guidelinesAudio CD does not produce sound CD driveComputer does not recognize the CD drive Computer will not start Cleaning CDsComputer To restore files that were deleted in Windows You receive an Insufficient disk space error messageFile management Hard driveYou cannot connect to the Internet Connecting to a Web site takes too longInternet Modem KeyboardTo check the dialing properties Your 56K modem does not connect at 56K To access the gateway.your.way dial-up serverModem is not recognized by the computer To run modem diagnosticsTo turn down the modem volume Modem is noisy when it dials and connectsTo reinstall dial-up networking components You receive an Unable to establish protocols error messageTo reinstall dial-up networking Monitor To change the display settingsScreen area is not correct Computer is running but there is no displayMouse To clean your mouseMouse does not work Mouse works erraticallyMouse Printer PowerWhen you started your computer, it ran ScanDisk You receive a Printer is out of paper error messageScanDisk SoundBefore calling for technical support Technical support resources Resource Service description How to reachAOL Setting up your system Safety Regulatory, and a Legal InformationImportant safety information Care during use Replacement parts and accessoriesUnited States users Regulatory compliance statementsFCC Part FCC declaration of conformityFCC part 68 applicable to products fitted with USA modems DOC notice for products fitted with an IC-compliant modem Canadian usersICES-003 European directives European usersVcci statement Japanese usersEMI statement Australia and New Zealand usersPower lines Laser safety statementExternal television antenna grounding Lightning protectionReference Grounding component 100101 Macrovision statementAll Rights Reserved Trademark Acknowledgments102 103 Index104 105 106