Gateway PC manual Safety guidelines, First steps

Page 76

Safety guidelines

While troubleshooting your computer, follow these safety guidelines:

■Never remove your computer cover.

■Do not attempt to open the monitor. To do so is extremely dangerous. Even if the power is disconnected, energy stored in the monitor components can be dangerous. Also, opening the monitor voids the warranty.

First steps

Try these things first before going to the following sections:

■Make sure the power cable is connected to your computer and an AC outlet and that the AC outlet is supplying power.

■If you use a power strip, make sure it is turned on.

■If a peripheral such as the keyboard or mouse does not work, disconnect and reconnect the device to make sure all connections are secure.

72Troubleshooting

Image 76

Contents Contents Using the Internet TroubleshootingMaintaining Your Computer Customizing Your ComputerSafety, Regulatory, and Legal Information Index IiiPage Computer1 Basics Controls Computer frontComputer back Keyboard features Your system comes with a standard keyboardTo start your computer Starting and turning off your computerTo turn off your computer Protecting from power source problems Using the mouse Click, click Do thisWorking safely Improving monitor legibility and reducing eye strainSetting up your computer and computer accessories Setting up your computer table and chairSitting at your computer Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help HelpSpot For more informationTo start HelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop components Desktop icons, buttons, Description ElementsDesktop icons, buttons, Description Elements Window components Window element DescriptionUsing the Start menu Working with files and folders About drivesAbout folders and files To create a folderUsing Your Computer Inserting a CD Using the CD driveTo insert a CD Using the CD drive To adjust overall volume level Adjusting the volumeTo adjust specific volume levels Creating a new document Working with documentsTo create a new document Saving a document Opening a documentTo save a document in Microsoft Word To open a document in Microsoft WordPrinting a document To print a document in Microsoft WordUsing Your Computer Using Internet Learning about the Internet Setting up an Internet account Accessing your Internet accountTo set up an Internet account with Gateway.net or AOL To connect to your Gateway.net or AOL Internet accountUsing the World Wide Web Connecting to a Web site To connect to a Web siteDownloading files To download files or programs from a Web siteTo send e-mail using Gateway.net or AOL Using e-mailSending e-mail To check your e-mail using Gateway.net or AOL Checking your e-mailMaintaining7 Your Computer Maintenance task ImmediatelyAfter purchase Protecting your computer from viruses Scanning the hard drive for errors Using Disk CleanupOptimizing and maintaining your data Windows utilitiesWindows maintenance Using the Maintenance WizardChecking hard drive space Backing up filesRunning the Windows utilities using HelpSpot To run Windows utilitiesMaintaining Your Computer Customizing 8 Your Computer Adjusting the color depth Adjusting the screen and desktop settingsAdjusting the screen area Changing the desktop background Applying a color schemeSelecting a screen saver Adjusting your settings using HelpSpot To adjust Windows settingsAdjusting the screen and desktop settings Changing the mouse settings To change your mouse settingsUsing Standby mode Power managementIf your You Then Computer is Want to Changing power settings To change the power schemeTo change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software Reinstalling device drivers To reinstall device driversReinstalling Windows Reinstalling programsTo reinstall Windows To reinstall a program from the Gateway PC Recovery CDTo reinstall a program from a CD Troubleshooting Safety guidelines First stepsComputer does not recognize the CD drive CD driveAudio CD does not produce sound Computer Cleaning CDsComputer will not start You receive an Insufficient disk space error message To restore files that were deleted in WindowsFile management Hard driveInternet Connecting to a Web site takes too longYou cannot connect to the Internet Keyboard ModemTo check the dialing properties To access the gateway.your.way dial-up server Your 56K modem does not connect at 56KTo run modem diagnostics Modem is not recognized by the computerModem is noisy when it dials and connects To turn down the modem volumeTo reinstall dial-up networking You receive an Unable to establish protocols error messageTo reinstall dial-up networking components To change the display settings MonitorScreen area is not correct Computer is running but there is no displayTo clean your mouse MouseMouse does not work Mouse works erraticallyMouse Power PrinterYou receive a Printer is out of paper error message When you started your computer, it ran ScanDiskScanDisk SoundBefore calling for technical support Resource Service description How to reach Technical support resourcesAOL Important safety information Safety Regulatory, and a Legal InformationSetting up your system Replacement parts and accessories Care during useRegulatory compliance statements United States usersFCC Part FCC declaration of conformityFCC part 68 applicable to products fitted with USA modems ICES-003 Canadian usersDOC notice for products fitted with an IC-compliant modem European users European directivesJapanese users Vcci statementAustralia and New Zealand users EMI statementLaser safety statement Power linesExternal television antenna grounding Lightning protection100 Reference Grounding componentMacrovision statement 101All Rights Reserved Trademark Acknowledgments102 Index 103104 105 106