Gateway PC manual Aol

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Resource	Service description	How to reach

Gateway.net	Get support for your ISP account.	877-247-2051 (US)
AOL		800-827-6364 (US)
		888-265-4357 (Canada)
CompuServe		800-848-8990 (US)

Sales,	Get information about available systems,	800-846-2000 (US)
accounting, and	pricing orders, billing statements, warranty	888-888-2037 (Canada)
warranty	service, or other non-technical issues.

90Troubleshooting

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Contents Contents Maintaining Your Computer Using the InternetTroubleshooting Customizing Your ComputerSafety, Regulatory, and Legal Information Index IiiPage Computer1 Basics Controls Computer frontComputer back Keyboard features Your system comes with a standard keyboardTo start your computer Starting and turning off your computerTo turn off your computer Protecting from power source problems Using the mouse Click, click Do thisWorking safely Improving monitor legibility and reducing eye strainSetting up your computer and computer accessories Setting up your computer table and chairSitting at your computer Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help HelpSpot For more informationTo start HelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop components Desktop icons, buttons, Description ElementsDesktop icons, buttons, Description Elements Window components Window element DescriptionUsing the Start menu Working with files and folders About drivesAbout folders and files To create a folderUsing Your Computer Inserting a CD Using the CD driveTo insert a CD Using the CD drive To adjust overall volume level Adjusting the volumeTo adjust specific volume levels Creating a new document Working with documentsTo create a new document To save a document in Microsoft Word Saving a documentOpening a document To open a document in Microsoft WordPrinting a document To print a document in Microsoft WordUsing Your Computer Using Internet Learning about the Internet To set up an Internet account with Gateway.net or AOL Setting up an Internet accountAccessing your Internet account To connect to your Gateway.net or AOL Internet accountUsing the World Wide Web Connecting to a Web site To connect to a Web siteDownloading files To download files or programs from a Web siteTo send e-mail using Gateway.net or AOL Using e-mailSending e-mail To check your e-mail using Gateway.net or AOL Checking your e-mailMaintaining7 Your Computer Maintenance task ImmediatelyAfter purchase Protecting your computer from viruses Optimizing and maintaining your data Scanning the hard drive for errorsUsing Disk Cleanup Windows utilitiesChecking hard drive space Windows maintenanceUsing the Maintenance Wizard Backing up filesRunning the Windows utilities using HelpSpot To run Windows utilitiesMaintaining Your Computer Customizing 8 Your Computer Adjusting the color depth Adjusting the screen and desktop settingsAdjusting the screen area Changing the desktop background Applying a color schemeSelecting a screen saver Adjusting your settings using HelpSpot To adjust Windows settingsAdjusting the screen and desktop settings Changing the mouse settings To change your mouse settingsUsing Standby mode Power managementIf your You Then Computer is Want to Changing power settings To change the power schemeTo change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software Reinstalling device drivers To reinstall device driversTo reinstall Windows Reinstalling WindowsReinstalling programs To reinstall a program from the Gateway PC Recovery CDTo reinstall a program from a CD Troubleshooting Safety guidelines First stepsComputer does not recognize the CD drive CD driveAudio CD does not produce sound Computer Cleaning CDsComputer will not start File management You receive an Insufficient disk space error messageTo restore files that were deleted in Windows Hard driveInternet Connecting to a Web site takes too longYou cannot connect to the Internet Keyboard ModemTo check the dialing properties To access the gateway.your.way dial-up server Your 56K modem does not connect at 56KTo run modem diagnostics Modem is not recognized by the computerModem is noisy when it dials and connects To turn down the modem volumeTo reinstall dial-up networking You receive an Unable to establish protocols error messageTo reinstall dial-up networking components Screen area is not correct To change the display settingsMonitor Computer is running but there is no displayMouse does not work To clean your mouseMouse Mouse works erraticallyMouse Power Printer ScanDisk You receive a Printer is out of paper error message When you started your computer, it ran ScanDisk SoundBefore calling for technical support Resource Service description How to reach Technical support resourcesAOL Important safety information Safety Regulatory, and a Legal InformationSetting up your system Replacement parts and accessories Care during useFCC Part Regulatory compliance statementsUnited States users FCC declaration of conformityFCC part 68 applicable to products fitted with USA modems ICES-003 Canadian usersDOC notice for products fitted with an IC-compliant modem European users European directivesJapanese users Vcci statementAustralia and New Zealand users EMI statementExternal television antenna grounding Laser safety statementPower lines Lightning protection100 Reference Grounding componentAll Rights Reserved Macrovision statement101 Trademark Acknowledgments102 Index 103104 105 106