Technicolor - Thomson 605S manual Troubleshooting

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6 Troubleshooting

6 Troubleshooting

Introduction This chapter provides information on how to identify and correct some common problems you may encounter when using and configuring the SpeedTouch™.

If the following troubleshooting tips do not resolve the problem contact the company from which you purchased the SpeedTouch™ for assistance.

E-SIT-CTC-20030605-0003 v1.0	65

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Contents SpeedTouch605s Page SpeedTouch605s Status Change Note PeckelbeenS Short Title Setup and Users Guide ST605s R4.2 enContents SpeedTouch Napt Manager SpeedTouch Installation Getting Acquainted with the SpeedTouch Indicator Description Name Color StateDSL Port Service Port pinning Indicator Name Color State DescriptionSetting up the SpeedTouch SpeedTouch Configuration Setup Setup wizard Configuration Setup for Microsoft Windows Operating SystemsMicrosoft Windows SpeedTouchClick Initial Setup Detection procedureConfiguration setup, this window will not be shown Error window pops up. In this case check Configuration procedure Your computer Configuration Setup for other Operating Systems Templates Service Provider, if applicable Dr SpeedTouch Installation SIT-CTC-20030605-0003 Tion or press F1 context sensitive help SpeedTouch Installation Introduction SpeedTouch Internet ConnectivityAdding UPnP to a Microsoft Windows XPSurfing the Internet Connect to the Internet via SpeedTouch’s embedded PPP client Starting an Internet session via Windows XP’s UPnP Internet Sessions via Windows XP’s UPnPTerminating an opened PPP session Internet Sessions via the SpeedTouch Web Pages all OSsConnect to the Internet via a Broadband Dial-in Client Configuring a dial-in connection on a Windows XP platform Using the Windows XP Dial-in ClientSIT-CTC-20030605-0003 Starting a dial-in Internet session from Windows XP Using the Mac OS X Dial-in Client OS X platformStarting a dial-in connection on a Mac OS X platform SpeedTouch Web Interface Access to the SpeedTouch web interface via UPnPBasic topic menu Click System Information ConnectionsSystem Log Easy Setup Advanced topic menu Click DiagnosticsSystem Password IP AddressesBasic Topics Menu Links SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 Advanced Topics Menu Links Templates SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 Napt Manager on SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 Use of DNS subdomains is supported, e.g. dsl.office.lan SIT-CTC-20030605-0003 SIT-CTC-20030605-0003 SpeedTouch Web Interface SpeedTouch Napt Manager Using SpeedTouch Napt Manager Detection procedureClick Configure NAT Settings Error window pops up. In this case check that Details or continue with the configuration SIT-CTC-20030605-0003 SpeedTouch Napt Manager Click Check for new System Software SpeedTouch System Software UpgradeSpeedTouch Upgrade Wizard Upgrade, this window will not be shown Appropriate file SIT-CTC-20030605-0003 SpeedTouch system Manual System Software Management via Bootp ServerSoftware management Important noteSIT-CTC-20030605-0003 SpeedTouch System Software Upgrade Troubleshooting General Problem SolutionReset to default configuration SpeedTouch Default ConfigurationTroubleshooting Page Built for excellence