Onkyo TX-SR500 Troubleshooting, When incorrect operation is observed, Symptoms Causes Remedies

Page 39

Troubleshooting

Symptoms

Causes

Remedies

Pages

Too much noise is heard or sound is interrupted occasionally. (The FM STEREO indicator does not light steadily.)

FM stereo waves may produce a hiss noise when a certain level is reached.

The position or direction of the FM antenna (aerial) is incorrect.

The station is too weak.

Switch the frequency receiving mode to

24

 

mono.

 

Adjust the position, height, and direction

14, 15

 

of the FM antenna (aerial).

 

Connect an FM outdoor antenna (aerial). 15 Try to use an antenna (aerial) with more elements.

[For installation of the outdoor antenna (aerial), consult your nearest dealer as it requires special skills and experience.]

Tuner

Recording

Other

Sound is distorted or

• The radio wave is distorted.

 

sound volume decreases.

• Cars are running or airplanes are flying

 

 

 

near the house.

 

 

 

 

 

 

 

 

Sound is excessively

• There is a tall building or a mountain

 

distorted.

 

nearby.

 

 

 

 

 

[The waves transmitted from the

 

 

 

 

 

transmission center (direct waves) and

 

 

 

 

 

the waved reflected by buildings or

 

 

 

 

 

mountains (diffraction waves) interfere

 

 

 

 

 

with each other causing multi pass

 

 

 

 

 

distortion.]

 

 

 

 

 

 

 

 

 

No preset channels are

The power cord (mains lead) is unplugged,

The preset data in memory is lost. Preset

25

selected.

 

or the main power is switched off, for a

 

the radio stations again.

 

 

 

long time.

 

 

 

Sound is reproduced from

The sound system you are trying to

DTS surround sound is unable to be

33

the speakers but not

 

record is DTS surround.

 

recorded.

 

recorded.

 

 

Make an analog connection.

33

LATE NIGHT function

Playback source is not Dolby Digital

Check that the Ÿ DIGITAL indicator lights

21

cannot be used.

 

encoded.

 

up in the display.

 

Multichannel audio is not

Input signal format is set to “Auto” or

Set the input signal format to “Multich”.

28

output.

 

“Analog”.

 

 

 

 

The component is not connected to the

Check that the multichannel output jacks

11

 

 

DVD jacks

 

of the component is connected to the

 

 

 

 

 

DVD FRONT L/R, SURROUND L/R,

 

 

 

 

 

CENTER and SYBWOOFER jacks.

 

When incorrect operation is observed

The TX-SR500/TX-SR500E contains an internal microcomputer that performs high-level operations. However, on extremely rare occasions, noise or interference from an external source or static electricity may cause faulty operation. If this occurs, unplug the power cord from the wall outlet, wait five or more seconds, and then plug it back in. This should correct the situation.

To reset the surround mode and other settings to the factory default settings, hold down the VIDEO 1 button with the TX-SR500/TX-SR500E turned on and then press the STANDBY/ON button. “Clear” appears in the front display and the TX-SR500/TX-SR500E enters the standby state.

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Contents TX-SR500 TX-SR500E Avis Important safeguardsPrecautions Amplifier Features FeaturesSupplied accessories PrecautionsUsing the remote controller Before using the unitSetting the voltage selector Worldwide models only Setting the AM tuning step frequency Worldwide models onlyIndex to parts and controls Index to parts and controls Tape IN/OUT ZREMOTE ControlRear panel Antenna 14# Volume 5/∞ button 21 Preset 2/3 button= Mode buttons @ Adjust 2/3 buttonAbout Digital Input Optical jack Connecting to audio/video equipmentDo NOTCENTERconnect Connecting to audio/video equipmentAbout the DVD, Video 1, Video 2 and Monitor OUT jacks OretcPositioning speakers/Connecting speakers Standard speaker placement of the Speakers a systemUsing the provided speaker labels Connecting to Speakers B Positioning speakers/Connecting speakersHow to connect to the Front Speakers B terminals Connecting to Speakers aAdjusting the position of the AM indoor antenna aerial Connecting antennasConnecting the supplied FM and AM indoor antennas aerials Adjusting the position of the FM indoor antenna aerialDirectional Iinkage Connecting antennasConnecting an FM outdoor antenna aerial Connecting an AM outdoor antenna aerialDirect change function Connections for remote control zPower on/ready function Power off functionPress STANDBY/ON Connecting the power/Turning on the AV ReceiverSpeaker setup Setting the crossover frequencyPress Speaker Adjust twice Speaker setup Adjusting each speaker’s relative volume balance Test tone Setting the subwoofer mode Press Subwoofer Mode on the unit→ Subwoofer Mode Subwoofer ModeAbout digital sound Playing the connected sourcePlaying the connected source Direct CH SEL Level 5/∞ Using multi channel inputSwitch the source from Tape to MD To restore the displayPress Tuner Tuning manuallyListening to the radio Press Memory while holding downListening to the radio Presetting radio stationsSelecting preset stations Press Tuner to switch the input source to the tunerTurning on/off the Speakers A/SPEAKERS B systems Muting the sound remote controller only Press MutingListening through headphones Various functions common to all the sourcesUsing the sleep timer remote controller only Press Sleep Various functions common to all the sourcesChanging the display Press Display Setting the input signal format To fix the digital signal to DTS or PCMLevel 5/∞ Late night function Using the Audio Adjust functionBass adjustment Treble adjustmentEnjoying the listening modes Enjoying the listening modes Input sources and available listening modeVarious functions while playing surround sound Selecting the listening modeWhen the sound is Dolby Digital When the sound is Pro Logic II Movie, Dolby Digital or DTSCD player Recording a sourceStart recording at the recording component as desired Video cameraOSD operation buttons Using remote controllerControlling an Onkyo DVD player DVD operation buttonsPress RCVR/TAPE Press the desired operation button Using remote controllerControlling an Onkyo CD player Controlling an Onkyo cassette tape deckTV DVD Numeric buttonsControlling a DVD player When entering the code of Onkyo DVD playersAmplifier Remote controller Symptoms Causes Remedies Pages TroubleshootingOther TroubleshootingWhen incorrect operation is observed Symptoms Causes RemediesOnkyo Europe Electronics GmbH SpecificationsPage Page Page Page Page Page Page Page
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