Sharp R2.7 manual Notify the network users, Troubleshooting, Technical Information

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Step 4: Notify the network users

The users of PCs connected to the network need to know the policy in effect and the supporting information outlined in the following table.

POLICY

ADDITIONAL INFORMATION

1)

Simple addressing

The IP address of the copier(s)

 

 

 

2)

Regular DHCP

The IP address of the copier(s)

 

 

 

3)

Full DHCP

The Hostname of the copier(s)

 

 

 

4)

Exception DHCP

The Hostname of the copier(s)

Troubleshooting

The Network Administrator should understand the architecture and use caution when changing the network parameters associated with network scanning. If problems occur after changing your network policy or server setting, we recommend that all copiers and PCs running Network Scanner Tool be reconfigured from scratch.

While the Network Scanner Tool tries to automatically determine the proper network parameters, sometimes you will have to assist it with knowledge about the advanced architecture. In particular, if the Auto Detect feature cannot find the Copier you want to use, you will have to enter the address manually. This case can occur if the OS is Windows 95 (without Winsock 2) or the network equipment filters UDP Broadcast packets between your Computer and the Copier. To manually set the IP address of the Copier, refer to the Adding a New Copier section in Chapter 4.

Note that Auto Detect does not search beyond the local subnet of the network. Copier addresses outside the local subnet must be entered manually.

If UDP packets (not broadcast) are filtered between the PC and the copier, the configuration step for Network Scanner Tool will fail. TCP/IP and UDP/IP are required to use the Scan to Desktop function.

Technical Information

During the automated setup process, the Network Scanner Tool determines the addressing methods used by the copiers and PCs by the following logic.

1.If the address of the copier is in the DNS table, “Host Name” is used for the “Copier Setting”.

2.If the address of DNS server on the web page of the copier is not blank, and the current PC is listed in the DNS table, “Host Name” is used for the “PC Setting”.

Network Scanner Tool User’s Guide

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Contents Network Scanner Tool R2.7 Trademark Acknowledgements CopyrightTable of Contents File Naming Introduction Chapter OverviewTerm Definitions About This GuideOrganization System Requirements Network Scanner Tool Setup Chapter Preparing the Network Determine the Network Policy Set up the Dhcp and DNS serversSet up Copier Network Parameters Technical Information TroubleshootingNotify the network users Network Scanner Tool User’s Guide Chapter Installing the Network Scanner Tool Network Scanner Tool Installation Chapter Using the Network Scanner Tool About ConfigureNetwork Scanner Tool Menu System Tray Icon Start/Stop/ExitProcess Definition Tab Configuring the Network Scanner ToolCreating a New Process Definition Name Process Definition Properties OptionsLaunch Program Move File to Folder Deleting a Process Definition Process Definition DefaultCopiers Tab Examining Process DefinitionsCopiers New Button Options Adding a New CopierDeleting a Copier Examining/Changing Copier PropertiesAuto Detect Enable/Disable a CopierWeb Setup Cancel ChangesFile Naming System Options Tab
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