Sharp MX-2010U Problem, Point to check, Solution, The machine is not, detected when, network

Page 43
The plug and play

 

 

 

 

WHEN INSTALLATION WAS NOT SUCCESSFUL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Point to check

 

 

Solution

 

 

 

 

 

 

 

 

The machine is not

Is the machine power on?

If the machine is powered off, it will not be detected.

 

 

detected (when

 

Switch on the main power switch and the [POWER] key

 

 

connected to a

 

(

 

) in that order. (In Windows, search again after

 

 

 

 

 

 

 

 

 

 

network).

 

powering on the machine.)

 

 

 

 

 

 

 

 

 

Is your computer connected correctly to

Make sure that the cable is connected securely to the

 

 

 

the machine?

LAN connectors on your computer and the machine.

 

 

 

 

Check the connections at the hub as well.

 

 

 

 

CONNECTING TO A NETWORK (page 7)

 

 

The plug and play

 

 

 

 

 

Is the machine power on?

When a USB cable is connected, make sure the power

 

 

screen does not

 

of the machine is "ON" and then connect a USB cable to

 

 

appear (USB

 

the machine. When the machine is not powered on,

 

 

connection in

 

switch on the main power switch and the [POWER] key

 

 

Windows).

 

(

 

) in that order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can your computer use a USB

Check your computer whether or not a USB interface

 

 

 

connection?

can be used on the Device Manager in your computer.

 

 

 

 

(For information on "Device Manager", see Help in

 

 

 

 

Windows.)

 

 

 

 

If USB can be used, your controller chipset type and

 

 

 

 

root hub will appear in "Universal Serial Bus controllers"

 

 

 

 

in "Device Manager". (The items that appear will vary

 

 

 

 

depending on your computer.)

 

If these two items appear, USB should be useable. If a yellow exclamation point appears next to "Universal Serial Bus controllers" or the two items do not appear, refer to your computer manual or check with the manufacturer of your computer to enable USB and then reinstall the printer driver.

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Contents DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Software Setup GuideBEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTINGPlease note SOFTWARE LICENSE4 TROUBLESHOOTING TABLE OF CONTENTSBEFORE INSTALLING THE 1 SOFTWARE SETUP IN A MACINTOSH 3 ENVIRONMENTcan only be used when the machine is connected to a network 1 BEFORE INSTALLING THE SOFTWARECD-ROMS AND SOFTWARE SOFTWARE CD-ROMPPD file Disc Software for WindowsSoftware for Macintosh Printer driverOTHER CD-ROMS Macintosh*4 VERIFYING SYSTEM REQUIREMENTSSYSTEM REQUIREMENTS WindowsSoftware SOFTWARE REQUIREMENTSOperating systemCONNECTING TO A NETWORK CONNECTING THE MACHINECONNECTING THE MACHINE WITH A USB CABLE Windows 1 Insert the Software CD-ROM into your computers CD-ROM drive 2 SETUP IN A WINDOWS ENVIRONMENTOPENING THE SOFTWARE SELECTION SCREEN FOR ALL SOFTWARE 3 Double-click the Setup iconWHEN THE MACHINE IS CONNECTED TO A NETWORK INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER1 Click the Printer Driver button 2 Click the Standard installation button 7 Click the Close button in the window of step 6 When the installation completed screen appears, click the OK buttonThis completes the installation 5 Follow the on-screen instructions2 Click the Advanced installation button X Advanced installationPrinter name window Window confirming installation of the display fonts2 Click the Custom installation button X Installation by specifying the machines address3 When you are asked how the printer is 10 Follow the on-screen instructions 8 When the printer name window appears, click the Next button12 Click the Close button in the window of step X Printing using the IPP function and the SSL function Normal format 6 Perform steps 5 through 12 on page 15 to continue the installationWhen SSL is used 5 Enter the machines URL and click the Next buttonWHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE 6 Click the Close button in the window of step 8 Installation of the PCL6 or SAPL-c printer driver begins1 Make sure that the machine is powered on 2 Connect the cable to the USB connector B type on the machineWhen installing the PS printer driver, PPD driver, or PC-Fax driver 9 Follow the on-screen instructions 7 When the printer name window appears, click the Next button11 Click the Close button in the window of step 3 Select Use an existing port and click the Next button USING THE MACHINE AS A SHARED PRINTER4 Select the printer name configured as a shared printer 5 Perform steps 5 through 12 on page 15 to continue the installation2 Select Properties 3 Click the Configuration tab 4 Click the Auto Configuration button2 Open the printer properties window 1 Right-click the printer driver icon of the machine6 Click the OK button in the printer properties window 5 Configure the image of the machine1 Select the options that are installed on the machine If automatic configuration fails2 Configure each item based on the machine configuration 1 Click the Device Settings tab3 Click the OK button 4 Click the Close button in the window of step INSTALLING THE PRINTER STATUS MONITORWhen the installation completed screen appears, click the Finish button6 Click the Search button INSTALLING THE SCANNER DRIVER3 When the finish setup window appears, click the OK button 1 Click the Scanner Driver TWAIN button8 Click the OK button This completes the configuration of the scanner driver8 Click the Close button in the screen of step INSTALLING THE PS DISPLAY FONTS6 Click the PS Display Font button 7 Follow the on-screen instructions3 Adding or changing a port CHANGING THE PORT1 Click the Ports tab 2 Click the Add Port button Follow steps 1 to 3 of CHANGING THE 4 Select SC2 TCP/IP Port and then click the New Port button5 Create the new port 6 Click the Close button in the screen of step7 Click the Next button in the screen of step Configure the port settings5 Select Custom and click the Settings button Click the Next button3 Double-click the MacOSX folder SETUP IN A MACINTOSH 3 ENVIRONMENTMAC OS 2 Double-click the CD-ROM icon on the desktop13 Click Add 9 Click the Install button12 Double-click the Printer Setup Utility icon 11 Select Utilities from the Go menu2 Click the machines model name 14 Configure the printer driver1 Click the Default Browser icon v10.4.11, v10.5 - 10.5.8, v10.6This completes the configuration of the printer driver 16 Select the machine configuration1 Select Installable Options 2 Select the options that are installed on the machine3 Select Sharp in Printer Model and click the PPD file of your model 3 Select Sharp in Print Using and click the PPD file of your model1 Click the IP Printer icon 1 Select IP Printing2 Double-click the MacOS folder MAC OS 9.03 Double-click the Installer icon 4 Click the Install button 1 Download the software and save the extracted files in any folder9 Select the PPD file 11 Click the Configure button12 Select the machine configuration Installing the screen fontsSolution 4 TROUBLESHOOTINGWHEN INSTALLATION WAS NOT SUCCESSFUL Problemconnection in The plug and playscreen does not appear USB1 Click the start button and then click Control Panel 2 Click Performance and Maintenance and then System4 Check the settings in What action do not installed correctly2 Double-click the MacOS folder 3 Double-click the Installer icon REMOVING THE SOFTWARE2 Click Uninstall a program 3 Delete the installation informationSSG-SAPL-EX-ZZ MX-2010U/MX-2310U Software Setup Guide
Related manuals
Manual 2 pages 39.96 Kb

MX-2010U, MX-2310U specifications

The Sharp MX-2310U is a multifunction printer designed for small to medium-sized businesses, offering a blend of advanced features, technologies, and characteristics that enhance productivity and streamline workflow. This versatile device stands out for its capability to print, copy, scan, and fax, all from a single unit, making it an ideal choice for workplaces that demand efficiency.

One of the main features of the MX-2310U is its impressive print speed of up to 23 pages per minute for black-and-white documents and 20 pages per minute in color. It delivers high-quality prints with a resolution of up to 1200 x 1200 dpi, ensuring sharp text and vivid images. The device also supports various paper sizes and media types, including envelopes and labels, making it versatile enough to handle different printing needs.

In terms of scanning capabilities, the MX-2310U excels with its high-speed, double-sided scanning feature. This allows users to quickly digitize documents, while the standard 75-sheet automatic document feeder (ADF) increases efficiency by allowing multiple pages to be scanned in one go. The scanner supports a variety of file formats, including PDF, TIFF, and JPEG, providing flexibility for document management.

One of the standout technologies in the MX-2310U is its user-friendly touch-screen interface, which simplifies navigation and provides easy access to frequently used functions. Users can easily customize their workflow with the capability to set up shortcuts and access cloud services. The device is also equipped with Sharp’s advanced security features, including encryption and user authentication, helping to protect sensitive information within the office environment.

Furthermore, the MX-2310U incorporates energy-efficient technologies, such as low power consumption and the ability to print in duplex mode, which helps reduce paper usage. This environmentally conscious approach is complemented by its Energy Star certification, underscoring its commitment to sustainability.

Connectivity options are extensive, with USB, Ethernet, and Wi-Fi capabilities that allow for seamless integration into any office network. The MX-2310U is also compatible with various mobile printing solutions, enabling users to print directly from smartphones and tablets, a crucial feature in today's mobile-driven work environments.

In conclusion, the Sharp MX-2310U multifunction printer is an excellent investment for businesses looking to enhance their productivity and efficiency. With its advanced features, high-quality output, and user-friendly design, it serves as a reliable partner in meeting diverse office demands.