Troubleshooting
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| • Projector power cord is not plugged into the wall outlet. | 24 | |
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| • Power to the external connected devices is off. | – | |
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| • The lens shutter is closed. | 25, 29 | |
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| • The selected Input mode is wrong. | 29 | |
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| • The AV Mute function is working. | 29 | |
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| • Cables are incorrectly connected to the projector. |
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No picture and no sound | |||||
• Remote control battery has run out. | 15 | ||||
or projector does not |
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• External output has not been set when connecting a notebook computer. | 21 | ||||
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• The lamp unit cover is not installed correctly. | 57, 58 | ||||
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| • Cables are incorrectly connected to the projector. | ||
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| • “Bright” is set to minimum position. | 42 | |
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| • Depending on the computer you are using, an image may not be | – | |
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| projected unless the signal output setting of the computer is switched |
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| to the external output. Refer to the computer's operation manual for |
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| how to switch its signal output settings. |
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| • Is “On” selected in “DLP® LinkTM”? | 52 | |
Sound is heard but no | |||||
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| picture appears |
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Dark or bluish image | • Check that “Wall Color” is confi gured correctly. | 48 | |||
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| • Image adjustments are incorrectly set. | 42 | |
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| • Make adjustments of “Color” and “Tint” in “Picture Mode” and lower the |
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| “BrilliantColorTM” value. |
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| • Video input system is incorrectly set. | 45 | |
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| (COMPUTER/COMPONENT Input only) |
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| • Input signal type (RGB/Component) is incorrectly set. | 44 | |
Color is faded or poor. | |||||
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| • Adjust the focus. | 26 | |
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| • The projection distance exceeds the focus range. | 19 | |
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| • There is fog on the lens. If the projector is carried from a cold room into a | – | |
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| warm room, or if it is suddenly heated, condensation may form on the surface |
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| of the lens and the image will become blurred. Set up the projector at least |
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| one hour before it is to be used. If condensation should form, remove the |
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| power cord from the wall outlet and wait for it to clear. |
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| Picture is blurred; |
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| (Computer Input only) |
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| noise appears. | • Perform | 44 | ||
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| • Noise may appear depending on the computer. | – | |
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| • Volume is set to minimum. | 29 | |
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| • When the projector is connected to an external device and the volume |
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| is set to minimum, the sound is not output even if you turn up the |
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| volume of the external device. |
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| • “Speaker” is set to “Off”. | 49 | |
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Picture appears but no | • The Audio Mute function is working. | 51 | |||
| sound is heard. |
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| Data image is not | • Make the necessary adjustments of each item in the | 44 | ||
| centered. | • Depending on the computer you are using, the output resolution signal | – | ||
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| may be different from the one you have set. For details, refer to the |
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| operation manual of the computer. |
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| An unusual sound is | • If the picture is normal, the sound is due to cabinet shrinkage caused | – | ||
occasionally heard from | by room temperature changes. This will not affect operation or |
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| the cabinet. | performance. |
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Appendix
67