Trouble shooting

Make sure you are using the correct VDC power supplies (12 to 48 VDC) or power adapters. Do not use power adapters with DC output over 48V. It will damage the device.

Select Ethernet cables with specifications suitable for your applications to set up your system. Ethernet cables are categorized into unshielded twisted-pair (UTP) and shielded twisted-pair (STP) cables. Category 3, 4, 5 Ethernet cables are suitable for systems with 10 Mbps transmission speed. For systems with 100 Mbps transmission speed, Category 5 Ethernet cables are the only suitable specifications for this environment. You also need to make sure that the distance between each node is not longer than 100 meters (328 feet).

If the power indicator does not turn on when the power cord is plugged in, you may have a problem with the power cord. Check for loose power connections, power loss or surges at the power outlet. If you still cannot resolve the problem, contact your local dealer for assistance.