AMX HD-RS, HD-RD installation instructions Troubleshooting Guide, Symptom, Cause and Action

Troubleshooting Guide

Symptom	Cause and Action
No lights at all	Power not present
	• Circuit breaker OFF or tripped. Perform Short Circuit Check (see page 2).
	• FASSTM in the OFF position. Move FASS to the ON position by sliding it to the right. Check both the
	dimmer/switch and all of the remote dimmers/switches.
	Wiring
	• Wires shorted. Make sure the blue wires are not grounded or shorted to any other wires.
	• Wiring error. Check wiring to be sure it agrees with installation instructions and wiring diagrams.
	Lamps burned out
	• Replace lamps.
	Dioded lamps
	• If dioded lamps are being used, replace with non-dioded lamps.
Lights turn ON when tap-	Wiring
switch is pressed, then turn	• Wiring error. Check wiring to be sure it agrees with installation instructions and wiring diagrams.
OFF
	Tapswitch stuck
	• Tapswitch stuck at another location. Check to see that tapswitches are not sticking for all control loca-
	tions in the circuit.
Light turns ON and OFF con-	Load is less than minimum load requirement
tinuously	• Make sure the load connected to the dimmer or switch meets the appropriate minimum load require-
	ment for that control. See Load Specifications in the Installation Instructions for the dimmer or switch.
Lights don’t switch when tap-	Wiring
switch is pressed	• Wires shorted. Make sure the blue wires are not grounded or shorted to any other wires.
	• Wiring error. Check wiring to be sure it agrees with installation instructions and wiring diagrams.
Lights don’t switch ON/OFF	Wiring
when HD-RD or HD-RS tap-	• Wires shorted. Make sure the blue wires are not grounded or shorted to any other wires.
switch is pressed
	• Wiring error. Check wiring to be sure it agrees with installation instructions and wiring diagrams.
Lights don’t switch ON/OFF	Improper programming
from Keypad	• Check programming in HomeWorks® Utility.
	Wiring
	• Wires shorted. Make sure the blue wires are not grounded or shorted to any other wires.
	• Wiring error. Check wiring to be sure it agrees with installation instructions and wiring diagrams.

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