D-Link DGS-1005G manual Contacting Technical Support, Phone Support, Internet Support

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ENGLISH

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

Model number of the product (e.g. DGS-1005G)

Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1))

Serial Number (s/n number located on the label on the bottom of the switch)

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

Phone Support:

(877) 453-5465

Internet Support:

http://support.dlink.com

For customers within Canada:

Phone Support:

(800) 361-5265

Internet Support:

http://support.dlink.ca

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Contents Page Revision Date PrefaceTable of Contents Safety Cautions Safety InstructionsEnglish Protecting Against Electrostatic Discharge Introduction SetupGigabit Ethernet Technology Fast Ethernet TechnologySwitching Technology 802.1p Priority TaggingJumbo Frame Support Features Top Panel LEDs Hardware OverviewOpen, Short, or Improper Termination Power IndicatorCable Diagnostics − LED Indications Link/Act/SpeedPower Jack Rear Panel ConnectionsAuto MDI/MDI-X Ports Before You Connect to the Network InstallationMounting the Switch on the Wall Mounting on a cement wallMounting on a wood wall DGS-1005G to End Node Connecting the SwitchHub/Switch to DGS-1005G Connecting To Network Backbone or ServerDoes the DGS-1005G switch have an uplink port? TroubleshootingCheck your IP address Networking BasicsStep Statically Assign an IP addressGlossary CSMA/CD BootpIPX LANMDI RPS MDI-XMIB RmonVlan TCP/IPTftp UDPEMI Technical SpecificationsRJ-45 Pin Specifications Packet Filtering / Forwarding RateMAC Address Learning Contacting Technical Support Phone SupportInternet Support Registration