Troubleshooting Guide, Power LED is OFF

SWITCHER

TROUBLESHOOTING GUIDE

We have carefully tested and have found no problems in the supplied SW1956CT unit. However, we would like to offer the following suggestions:

8.1 POWER LED IS OFF

Cause 1: The power adapter is installed wrong.

Solution 1: Make sure the adapter output is connected to the POWER input jack on the unit. Check the unit carefully. The POWER input jack and the INPUT SELECT jack are the same type. If the POWER LED is still not on, see Solution 2.

Solution 2: Make sure the adapter is plugged into a proper AC outlet that has power. If the adapter has AC power and the POWER LED is still off, see Cause 2.

Cause 2: The wrong power adapter is installed.

Solution 1: Please use the ALTINEX supplied external adapter (9 V, 500 mA). If the POWER LED is still not on,

please call ALTINEX at

(714)990-2300.

8.2UNIT DOES NOT AUTO-SWITCH

Cause 1: The manual override switch is installed.

Solution: Remove the connection to the INPUT SELECT jack on the unit. If a plug is installed in the jack, the SW1956CT will not auto-switch properly. If the unit does not auto-switch with the plug removed, see Cause 2.

Cause 2: The signal is not active or is improperly formatted.

Solution 1: Remove the input signals from the switcher. If the IN 2 LED is off, call ALTINEX at (714) 990-2300. If the IN 2 LED is on, see Solution 2.

Solution 2: Connect a properly formatted signal from an ALTINEX Twisted Pair transmitter to INPUT 1. If the switcher does not switch to INPUT 1, see Solution 3.

Solution 3: Bypass the switcher and connect the output of the transmitter directly to the input of the receiver. If the display is good, then call ALTINEX at (714) 990-2300.

8.3 NO DISPLAY

Cause 1: The source has a problem.

Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no display, see Cause 2.

Cause 2: Manual override is on.

Solution: Make sure there is nothing connected to the INPUT SELECT port on the switcher. If there is nothing connected, see Cause 3.

Cause 3: Signal is bad or missing.

Solution 1: Make sure the switcher output is connected to the Twisted Pair receiver input and the receiver is on. If there is still no display, see Solution 2.

Solution 2: Remove both inputs to the switcher and connect the active signal from the Twisted Pair transmitter output to INPUT 2. If there is still no display, see Solution 3.

400-0378-004

SW1956CT specifications

The Altinex SW1956CT is a cutting-edge multimedia switcher designed to streamline and enhance audio-visual presentations in a variety of settings. With a focus on flexibility and efficiency, the SW1956CT is ideal for conference rooms, auditoriums, and educational environments where reliable connectivity is essential.

One of the standout features of the SW1956CT is its capability to switch between multiple input sources. It supports an impressive array of connections, including HDMI, VGA, and audio inputs, enabling seamless integration of various devices such as laptops, projectors, and sound systems. This versatility ensures that users can easily connect different equipment without the hassle of constant reconfiguration.

The technology behind the SW1956CT is designed to deliver high-quality video and audio output. It supports resolutions up to 1920x1080 at 60Hz, ensuring crisp and clear visual presentations. Additionally, the switcher employs advanced scaling capabilities, automatically adjusting the output resolution to match that of the display device. This feature is particularly useful in mixed environments where devices with different output resolutions are used.

Another significant characteristic of the SW1956CT is its user-friendly interface. It comes equipped with an intuitive control system that allows for easy switching between inputs, making it accessible for users of all technical skill levels. The front-panel controls provide quick access to essential functions, while optional remote control and RS-232 connectivity offer additional convenience for advanced users.

In terms of build quality, the Altinex SW1956CT is constructed with durability in mind. The rugged design ensures it can withstand the demands of frequent use in commercial environments. Furthermore, it includes built-in cooling solutions to manage heat dissipation, thereby extending the device's lifespan and maintaining optimal performance.

In conclusion, the Altinex SW1956CT stands out as a versatile and highly capable multimedia switcher. Its ability to handle multiple input formats, deliver high-resolution output, and provide a user-friendly interface makes it a valuable tool for any audio-visual setup. Whether for corporate presentations or educational purposes, the SW1956CT ensures a hassle-free and engaging user experience. With its robust design and advanced technology, it is a reliable choice for professionals seeking a high-performance switching solution.