E
Troubleshooting
The computer does not recog- | Check the settings by following the instructions in | ||||||
nize the drive |
| “Preparations” ( |
| page 7). |
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| Is the drive properly mounted in the multimedia | |||||
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| pocket? |
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| Restart the computer. |
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The Multimedia pocket device | Is the disc loaded on the tray correctly? | ||||||
status indicator | does not light | ( |
| page 7) |
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Cannot play disc or read data | Is the disc bent, scratched, or dirty? |
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from it |
| An error may occur if, after the tray has been | |||||
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| closed or operation has been resumed from the | |||||
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| sleep(Windows Vista), standby(Windows XP)/hiber- | |||||
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| nate modes, the drive is accessed before the Multi- | |||||
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| media Pocket device status indicator | goes off. | ||||
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| Also, an error may occur if the drive is accessed by | |||||
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| the application software automatically. In a case like | |||||
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| this, remove the disc, | |||||
“Easy Media Creator” do not | Is writing software other than “Easy Media Cre- | ||||||
work properly |
| ator” installed? |
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| Uninstall the writing software other than “Easy | |||||
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| Media Creator.” |
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Windows XP
Be sure to disable writing to CDs.
| *1 “x” is the drive letter. You can change the letter to |
| suit your preference. |
Cannot eject disc | Turn on the computer. |
| To remove a disc when the |
| computer is powered off, insert |
| a pointed object (e.g., the bent- |
| out tip of a paper clip) |
into the emergency hole (A). Pushing it completely to the end will free the tray so that it can be pulled out. (The position of the emergency hole differs depending on the drive.)
If a disc with fingerprints or other dirt is used, you may not be able to remove it. Use a clean disc.
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page 6)
The disc tray does not close | Do not touch the eject button when closing the tray. |
Other disc operation problems | Use another drive or media. |
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