22
E
The computer does not recog-
nize the drive
Check the settings by following the instructions in
“Preparations” ( page 7).
Is the drive properly mounted in the multimedia
pocket?
Restart the computer.
The Multimedia pocket device
status indicator does not light
Is the disc loaded on the tray correctly?
( page 7)
Cannot play disc or read data
from it
Is the disc bent, scratched, or dirty?
An error may occur if, after the tray has been
closed or operation has been resumed from the
sleep(Windows Vista), standby(Windows XP)/hiber-
nate modes, the drive is accessed before the Multi-
media Pocket device status indicator goes off.
Also, an error may occur if the drive is accessed by
the application software automatically. In a case like
this, remove the disc, re-insert it, and try again.
“Easy Media Creator” do not
work properly
Is writing software other than “Easy Media Cre-
ator” installed?
Uninstall the writing software other than “Easy
Media Creator.”
Windows XP
Be sure to disable writing to CDs.
Right-click [(x:)]*1 in [start] - [My Computer], click
[Properties] - [Recording], then remove the check
mark for [Enable CD recording on this drive].
(Remove the check mark for [Enable CD recording
on this drive] every time a new user is added.)
*1
“x” is the drive letter. You can change the letter to
suit your preference.
Cannot eject disc Turn on the computer.
To remove a disc when the
computer is powered off, insert
a pointed object (e.g., the bent-
out tip of a paper clip)
into the emergency hole (A). Pushing it completely
to the end will free the tray so that it can be pulled
out. (The position of the emergency hole differs
depending on the drive.)
If a disc with fi ngerprints or other dirt is used, you
may not be able to remove it. Use a clean disc.
( page 6)
The disc tray does not close
Do not touch the eject button when closing the tray.
Other disc operation problems Use another drive or media.
Troubleshooting