Pioneer DJM-2000 Additional information, Troubleshooting, Problem Check Remedy

Additional information

Troubleshooting

!Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

!The player may not operate properly due to static electricity or other external influences. In such cases, normal operation may be restored by unplugging the power cord then plugging it back in.

Problem	Check	Remedy
The power is not turned on.	Is the power cord properly connected?	Plug in the power cord to an AC outlet.
No sound or small sound.	Is the [CD/DIGITAL, PHONO, LINE, USB */*] switch set to	Switch the [CD/DIGITAL, PHONO, LINE, USB */*] switch to the channel’s
	the proper position?	input source. (page 12)
	Are the [CD, DIGITAL] switches on the rear panel properly	Set the [CD, DIGITAL] switches according to the devices to be played. (page 12)
	set?
	Are the connection cables properly connected?	Connect the connection cables properly. (page 7)
	Are the terminals and plugs dirty?	Clean the terminals and plugs before making connections.
	Is the [MASTER ATT.] switch on the rear panel set to [–6	Switch the [MASTER ATT.] switch. (page 6)
	dB], etc.?
Digital sound cannot be output.	Is the digital audio output’s sampling frequency (fs) suited	On the [CLUB SETUP] screen, set [DIGITAL SAMPLING RATE] according to
	for the specifications of the connected device?	the specifications of the connected equipment. (page 24)
Distorted sound.	Is the level of audio output from the microphone channel	Adjust the [MASTER] control so that the master channel level indicator
	properly set?	lights at about [0 dB] at the peak level. (page 12)
		Set [MASTER ATT.] to [–3 dB] or [–6 dB]. (page 6)
	Is the level of audio input to each channel properly set?	Adjust the [TRIM] control so that the channel level indicator lights at about
		[0 dB] at the peak level. (page 12)
Can’t crossfade.	Is the [CROSS FADER ASSIGN] switch properly set?	Set the channel’s [CROSS FADER ASSIGN] switch properly. (page 12)
Can’t fader start a DJ player.	Is [FADER START] set to off?	Set [FADER START] to on at the [USER SETUP] screen. (page 13)
	Is the DJ player properly connected to the [CONTROL]	Connect the [CONTROL] terminal and DJ player using a control cord. (page 7)
	terminal?
	Is the DJ player properly connected to the [LINK] terminal?	Connect the DJ player to the [LINK] terminal properly using a LAN cable.
		(page 7)
	Are the audio cables properly connected?	Connect this unit’s audio input terminals and the DJ player’s audio output
		terminals by audio cable. (page 7)
BEAT EFFECT function does not work.	Are the [CH SELECT] buttons properly set?	Press the [CH SELECT] button(s) to select the channel(s) to which you want
		to add the effect.
[INST FX] does not work.	Is the [FILTER] control set to the proper position?	Turn the [FILTER] control clockwise. (page 15)
Can’t use an external effector.	Is [ON/OFF] for the BEAT EFFECT set to on?	Press [ON/OFF] for the BEAT EFFECT to turn [SEND/RETURN] on. (page 16)
	Is the external effector properly connected to the [SEND]	Connect the external effector to the [SEND] and [RETURN] terminals. (page 7)
	or [RETURN] terminal?
Distorted sound from an external effector.	Is the external effector’s audio output level set to an	Adjust the external effector’s audio output level.
	appropriate level?
Tempo (BPM) cannot be measured or measurement	Is the audio input level too high or too low?	Adjust the [TRIM] control so that the channel level indicator lights at about
value of tempo (BPM) is implausible.		[0 dB] at the peak level. (page 12)
		For some tracks, it may not be possible to measure the tempo (BPM). In this
		case, input the tempo manually using the [TAP] button. (page 16)
Measured tempo (BPM) differs from tempo indicated	—	The values may differ slightly due to the different ways in which the BPM is
on CD.		measured. There is no need to make any corrections.
MIDI sequencer does not synchronize.	Is the MIDI sequencer’s sync mode set to Slave?	Set the MIDI sequencer’s sync mode to Slave.
	Does the MIDI sequencer you are using support MIDI	MIDI sequencers not supporting MIDI timing clocks cannot be synchro-
	timing clocks?	nized.
MIDI control does not work.	Is the MIDI channel turned on?	Press [ON/OFF] in the [MIDI] section. (page 16)
	Are the MIDI settings properly set?	To operate DJ software with this unit, this unit’s MIDI messages must be
		assigned to the DJ software you are using. For instructions on assigning
		messages, see your DJ software’s operating instructions.
This unit is not recognized after it has been connected	Is the driver software properly installed on your computer?	Install the driver software. If the software is already installed, re-install it.
to a computer.		(page 8)
Sound of a computer cannot be output from this unit.	Are this unit and computer properly connected?	Connect this unit and computer using a USB cable. (page 8)
	Are the audio output device settings properly set?	Select this unit with the audio output device settings. For instructions
		on making settings for your application, see your application’s operating
		instructions.
	Is this unit’s input selector switch properly set?	Set the channel’s input selector switch to the [USB */*] position. (page 12)
Nothing happens when touch panel is pressed.	Touch panel’s calibration is off.	Adjust the touch panel with the [TOUCH PANEL] settings at the [CLUB
		SETUP] screen. (page 24)
The effect sound cannot be monitored when [CUE] for	—	The circuit that generates the echo for the [ECHO], [REVERB], [ROLL], [SLIP
the BEAT EFFECT is pressed.		ROLL] and [REV ROLL] effect sounds is positioned after the effect circuit, so
		the effect sound cannot be monitored. This is not a malfunction.

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