C

Troubleshooting

This appendix helps you troubleshoot some common problems you might face.

Problems with CD-ROM Drive

Problem No sound from speakers.

Causes 1. Audio cable is not connected properly or the volume

is not adjusted to an audible level.

2.The drive might be faulty.

3.The card might be faulty.

Solutions 1. Check that your speakers are connected to the correct jack on the sound card and the volume is set to mid-range. Check the Mixer to ensure that the volume is set to mid-range. (See the documentation that comes with your audio card for more details.)

2.Connect earphones to the Stereo Phone Jack. If there is no sound from your earphones, consult your dealer about your faulty drive.

3.Connect earphones to the stereo phone jack. If there is sound from your earphones, check to see the audio cable is connected from the drive to the audio card (see the section “Installing Your Drive” in Chapter 2). If the audio cable is connected and there is no sound from your speakers, consult your dealer about your faulty card.

Troubleshooting C-1

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Creative GCD-R542B manual Troubleshooting, Problems with CD-ROM Drive