Paxar 9825 operating instructions N e r a l Troubleshooting I n f o r m a t i o n

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T R O U B L E S H O O T I N G

5

 

 

First, make sure the printer is operating properly:

1. Is the printer online and does it have supplies?

2. If the printer is working correctly, test the connection between the printer and the print server by pushing the test button on the back of the printer for less than five seconds.

3. If the test page does not print, try resetting the print server to factory defaults by holding the test button for more than five seconds.

G e n e r a l T r o u b l e s h o o t i n g I n f o r m a t i o n

Use the following information if your print server is not operating properly.

1. Verify that the printer is turned on.

2. Verify the print server is functioning.

When the printer is turned on, the print server runs through a set of power-up diagnostics for a few seconds. If the print server is operating properly, all three LEDs blink momentarily, then indicate the following activity:

LED Indicators

 

Status

 

 

solid

printer is on

Orange

 

blinking

error

 

 

off

printer is off

 

 

 

 

 

 

solid

Ethernet link (wired 10baseT)

Yellow

 

blinking

network activity

 

 

 

 

 

 

off

no Ethernet connection

 

 

solid

Ethernet link (wired 100baseTX)

Green

 

 

 

 

blinking

network activity

 

 

off

no Ethernet connection

Yellow &

 

solid

wireless link

 

blinking

network activity

Green

 

 

off

no wireless connection

 

 

 

 

 

Troubleshooting 5-1

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Contents Print Server 802.11b/g Wired/Wireless Trademarks Getting Started B L E O F C O N T E N T SUsing the WEB Interface Telnet Console Commands Page E r v i e w T T I N G S T a R T E DT w o r k P r o t o c o l s S u p p o r t e d S t e m R e q u i r e m e n t sE c k i n g t h e P r i n t S e r v e r H a r d w a r e R i f y i n g S u c c e s s f u l Installation Paxar Sample Test6Ethernet Operating Instructions D I P S E T T I N G S N f i g u r i n g t h e P r i n t S e r v e rF o r e Y o u B e g i n Install i n g t h e S o f t w a r e Configuring the 802.11b/g and IP Settings 4Ethernet Operating Instructions N a r c h N e t C o n s o l e N a G E M E N T M E T H O D SI X N e t w o r k C o n f i g u r a t i o n R k e l e y U N I X H o s t C o n f i g u r a t i o n Sun Solaris Configuration Name\!servicename U X C o n f i g u r a t i o n M a I X C o n f i g u r a t i o n N f i g u r a t i o n o n O t h e r S y s t e m s B B r o w s e rI N G T H E W E B I N T E R F a C E G g i n g I n N f i g u r i n g t h e P r i n t e r 4Ethernet Operating Instructions N f i g u r i n g t h e P r i n t P o r t S e t t i n g s N f i g u r i n g P r i n t S e r v i c e s T t i n g N e t W a r e P a r a m e t e r s A n g i n g T C P / I P S e t t i n g s N f i g u r i n g P r i n t r a N e t A n g i n g W i r e l e s s S e t t i n g s Email Alerts N f i g u r i n g a l e r t s a n d T r a p s12Ethernet Operating Instructions Receiving An Alert Snmp IP Traps Snmp Netware Traps A n g i n g t h e P a s s w o r d s Setting the Network Card Access Password Click Configure Network Card Update Password Setting the Network Card Update PasswordClick Protocol Control N f i g u r i n g N e t w o r k P r o t o c o l sTo Add Hosts N t r o l l i n g I P a c c e s sTo Remove Hosts N f i g u r i n g N e t w o r k S e c u r i t yClick Configure Network Security I n g t h e C o n s o l e I n t i n g a T e s t P a g eD a t i n g F i r m w a r e Click Update FirmwareEncryption Method Type Algorithm Size Description Bits S i c S e c u r i t y C o n f i g u r a t i o n sLoad the local key before enabling TLS N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting2Ethernet Operating Instructions Ping ip address i.e. ping 4Ethernet Operating Instructions A d i n g t h e F i r m w a r e Troubleshooting N e t w o r k C o n f i g u r a t i o nC h n i c a l S u p p o r t L N E T C O N S O L E C O M M a N D S a 2Ethernet Operating Instructions Help Set L p C o m m a n d sDisplays a list of the available help commands for Set IP N e r a l C o m m a n d s SET SERVIce servicename NAme newname SET PAsswordSET PROTect password SET SERVIce servicename protocol EN/DISHow SERVEr COunters SHow LOAdSHow PORt name STA SHow SERVEr2 1 b / g W i r e l e s s C o m m a n d s SET EN Keyval WEPkey SET EN Iroam DISable/STRICT/FLEXibleSET EN PW password SET EN KEY# 1/2/3/4Country Description Code SET EN REGDOMain countrycodeSET EN WEP DI/64/128 SET EN Wpaauto ENable/DIsableSET EN SPeed 1/2/5.5/6/9/11/12/18/24/48/54 SET EN Ssid ssidP / I P C o m m a n d s SET IP RArp nn SET SERVIce servicename IP EN/DISET IP TImeout n SET IP PRObe EN/DIM P C o m m a n d s Specification S 2 Specification sT i o n a l 8 0 2 1 b / g Specification s T i o n s Absolute Pathname O S S a R YGChannel or Glossary G-3 PSK Glossary G-5 WPA2
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