Paxar 9825 operating instructions Ping ip address i.e. ping

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6. Ping the printer.

If you can ping the printer, it is at least "seen" on the network. If you cannot ping the printer, then ping every device in the path to the printer - access points, routers, etc. If you can ping every device but the printer, the printer needs to be turned off and back on. If some device in the path to the printer cannot be pinged, that device needs attention.

ping <ip address> (i.e. ping 192.0.0.192)

7. To verify connection to the data port, Telnet to the printer using port 9100 (i.e. Telnet aa.bb.cc.dd 9100). If this fails, some other device has the session in use. Either terminate the other connection or turn the printer off and then on.

If the connection succeeds, press Ctrl-Eon your keyboard. This sends an ENQ request. The printer responds with three characters. Depending upon the Telnet being used, you may not see the first character, as it is a hex 05 value. The other two characters are ASCII characters.

You will see

A@

which means the printer is online and waiting. Alternatively, you can type

{J,2}

The printer responds with {J,0,0,””,””}.

Note: The J must be capital.

If you do not get any response, the printer may have an open session to some other connection. Either terminate the other connection or turn off the printer and turn it back on.

8. Perform a factory reset on the print server.

If the printer is not initializing correctly (verified by printing a test label from print server), perform a factory reset. Press the print server button while turned on and hold for about 10 seconds. The unit reinitializes with the factory-set defaults and then reboots. Verify with a test label to see if the unit is now correctly set.

If the print server is pre-configured by Paxar for the customer, the default values should represent the customer’s defaults.

Troubleshooting 5-3

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Contents Print Server 802.11b/g Wired/Wireless Trademarks Getting Started B L E O F C O N T E N T SUsing the WEB Interface Telnet Console Commands Page E r v i e w T T I N G S T a R T E DT w o r k P r o t o c o l s S u p p o r t e d S t e m R e q u i r e m e n t sE c k i n g t h e P r i n t S e r v e r H a r d w a r e R i f y i n g S u c c e s s f u l Installation Paxar Sample Test6Ethernet Operating Instructions F o r e Y o u B e g i n D I P S E T T I N G SN f i g u r i n g t h e P r i n t S e r v e r Install i n g t h e S o f t w a r e Configuring the 802.11b/g and IP Settings 4Ethernet Operating Instructions N a r c h N e t C o n s o l e N a G E M E N T M E T H O D SI X N e t w o r k C o n f i g u r a t i o n R k e l e y U N I X H o s t C o n f i g u r a t i o n Sun Solaris Configuration Name\!servicename U X C o n f i g u r a t i o n M a I X C o n f i g u r a t i o n N f i g u r a t i o n o n O t h e r S y s t e m s B B r o w s e rI N G T H E W E B I N T E R F a C E G g i n g I n N f i g u r i n g t h e P r i n t e r 4Ethernet Operating Instructions N f i g u r i n g t h e P r i n t P o r t S e t t i n g s N f i g u r i n g P r i n t S e r v i c e s T t i n g N e t W a r e P a r a m e t e r s A n g i n g T C P / I P S e t t i n g s N f i g u r i n g P r i n t r a N e t A n g i n g W i r e l e s s S e t t i n g s Email Alerts N f i g u r i n g a l e r t s a n d T r a p s12Ethernet Operating Instructions Receiving An Alert Snmp IP Traps Snmp Netware Traps A n g i n g t h e P a s s w o r d s Setting the Network Card Access Password Click Configure Network Card Update Password Setting the Network Card Update PasswordClick Protocol Control N f i g u r i n g N e t w o r k P r o t o c o l sTo Add Hosts N t r o l l i n g I P a c c e s sTo Remove Hosts N f i g u r i n g N e t w o r k S e c u r i t yClick Configure Network Security I n g t h e C o n s o l e I n t i n g a T e s t P a g eD a t i n g F i r m w a r e Click Update FirmwareEncryption Method Type Algorithm Size Description Bits S i c S e c u r i t y C o n f i g u r a t i o n sLoad the local key before enabling TLS N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting2Ethernet Operating Instructions Ping ip address i.e. ping 4Ethernet Operating Instructions A d i n g t h e F i r m w a r e Troubleshooting N e t w o r k C o n f i g u r a t i o nC h n i c a l S u p p o r t L N E T C O N S O L E C O M M a N D S a 2Ethernet Operating Instructions Help Set L p C o m m a n d sDisplays a list of the available help commands for Set IP N e r a l C o m m a n d s SET PROTect password SET PAsswordSET SERVIce servicename protocol EN/DI SET SERVIce servicename NAme newnameSHow PORt name STA SHow LOAdSHow SERVEr SHow SERVEr COunters2 1 b / g W i r e l e s s C o m m a n d s SET EN PW password SET EN Iroam DISable/STRICT/FLEXibleSET EN KEY# 1/2/3/4 SET EN Keyval WEPkeyCountry Description Code SET EN REGDOMain countrycodeSET EN SPeed 1/2/5.5/6/9/11/12/18/24/48/54 SET EN Wpaauto ENable/DIsableSET EN Ssid ssid SET EN WEP DI/64/128P / I P C o m m a n d s SET IP TImeout n SET SERVIce servicename IP EN/DISET IP PRObe EN/DI SET IP RArp nnM P C o m m a n d s T i o n a l 8 0 2 1 b / g Specification s Specification S2 Specification s T i o n s Absolute Pathname O S S a R YGChannel or Glossary G-3 PSK Glossary G-5 WPA2