Paxar 9825 operating instructions Troubleshooting N e t w o r k C o n f i g u r a t i o n

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T r o u b l e s h o o t i n g N e t w o r k C o n f i g u r a t i o n

♦If you are using TCP/IP, make sure that your computer and the print server are on the same IP segment or can reach each other with a PING command from the host. The IP address you assign to the print server must be on the same logical network as your host computers.

♦If your print server is set to Auto or DHCP for obtaining an IP address, it is possible the print server’s IP address can change. Either configure your DHCP server to give the print server a permanent lease or configure the print server to be on a static address that does not conflict with any other address.

L o a d i n g t h e F i r m w a r e

Early versions of the software may have menus which differ slightly from those listed below.

1. Run the UpdateIP utility from the Monarch® Tabletops Documentation CD-ROM (TC9800SWP), or download it from our Web site.

2. Select the update .bin file, print server, then click Update, Start.

3. If you are using TCP/IP to upgrade, select TFTP PUT from this host. If you are upgrading using IPX/SPX on a NetWare network to upgrade, select NetWare GET from a server (If you are using NetWare to upgrade, you need to put the .bin firmware file in the LOGIN directory of the NetWare server). Click OK.

4. If you selected TFTP PUT from this host in step 3, enter the configuration password (default is access) and click Browse to find the

.bin firmware file you downloaded. Click Load. The firmware on your print server will be upgraded to the new version.

If you selected NetWare GET from a server in step 3, enter the configuration password (default is access). Enter the name of the NetWare server where you saved the .bin file as the Host Name. Enter the name of the firmware file for File. Click OK. The firmware on your print server will be upgraded to the new version.

Troubleshooting 5-5

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Contents Print Server 802.11b/g Wired/Wireless Trademarks Getting Started B L E O F C O N T E N T SUsing the WEB Interface Telnet Console Commands Page E r v i e w T T I N G S T a R T E DT w o r k P r o t o c o l s S u p p o r t e d S t e m R e q u i r e m e n t sE c k i n g t h e P r i n t S e r v e r H a r d w a r e R i f y i n g S u c c e s s f u l Installation Paxar Sample Test6Ethernet Operating Instructions N f i g u r i n g t h e P r i n t S e r v e r D I P S E T T I N G SF o r e Y o u B e g i n Install i n g t h e S o f t w a r e Configuring the 802.11b/g and IP Settings 4Ethernet Operating Instructions N a r c h N e t C o n s o l e N a G E M E N T M E T H O D SI X N e t w o r k C o n f i g u r a t i o n R k e l e y U N I X H o s t C o n f i g u r a t i o n Sun Solaris Configuration Name\!servicename U X C o n f i g u r a t i o n M a I X C o n f i g u r a t i o n N f i g u r a t i o n o n O t h e r S y s t e m s B B r o w s e rI N G T H E W E B I N T E R F a C E G g i n g I n N f i g u r i n g t h e P r i n t e r 4Ethernet Operating Instructions N f i g u r i n g t h e P r i n t P o r t S e t t i n g s N f i g u r i n g P r i n t S e r v i c e s T t i n g N e t W a r e P a r a m e t e r s A n g i n g T C P / I P S e t t i n g s N f i g u r i n g P r i n t r a N e t A n g i n g W i r e l e s s S e t t i n g s Email Alerts N f i g u r i n g a l e r t s a n d T r a p s12Ethernet Operating Instructions Receiving An Alert Snmp IP Traps Snmp Netware Traps A n g i n g t h e P a s s w o r d s Setting the Network Card Access Password Click Configure Network Card Update Password Setting the Network Card Update PasswordClick Protocol Control N f i g u r i n g N e t w o r k P r o t o c o l sTo Add Hosts N t r o l l i n g I P a c c e s sTo Remove Hosts N f i g u r i n g N e t w o r k S e c u r i t yClick Configure Network Security I n g t h e C o n s o l e I n t i n g a T e s t P a g eD a t i n g F i r m w a r e Click Update FirmwareEncryption Method Type Algorithm Size Description Bits S i c S e c u r i t y C o n f i g u r a t i o n sLoad the local key before enabling TLS N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting2Ethernet Operating Instructions Ping ip address i.e. ping 4Ethernet Operating Instructions A d i n g t h e F i r m w a r e Troubleshooting N e t w o r k C o n f i g u r a t i o nC h n i c a l S u p p o r t L N E T C O N S O L E C O M M a N D S a 2Ethernet Operating Instructions Help Set L p C o m m a n d sDisplays a list of the available help commands for Set IP N e r a l C o m m a n d s SET SERVIce servicename NAme newname SET PAsswordSET PROTect password SET SERVIce servicename protocol EN/DISHow SERVEr COunters SHow LOAdSHow PORt name STA SHow SERVEr2 1 b / g W i r e l e s s C o m m a n d s SET EN Keyval WEPkey SET EN Iroam DISable/STRICT/FLEXibleSET EN PW password SET EN KEY# 1/2/3/4Country Description Code SET EN REGDOMain countrycodeSET EN WEP DI/64/128 SET EN Wpaauto ENable/DIsableSET EN SPeed 1/2/5.5/6/9/11/12/18/24/48/54 SET EN Ssid ssidP / I P C o m m a n d s SET IP RArp nn SET SERVIce servicename IP EN/DISET IP TImeout n SET IP PRObe EN/DIM P C o m m a n d s 2 Specification s Specification ST i o n a l 8 0 2 1 b / g Specification s T i o n s Absolute Pathname O S S a R YGChannel or Glossary G-3 PSK Glossary G-5 WPA2