C l e a r i n g J a m s
When you are printing and a jam occurs, the Fault light on the printer's front panel blinks.
1. Turn off the printer and open the cover and printhead assembly.
2. If necessary, remove the label roll and ribbon.
3. Remove the jammed labels and reload the label roll.
4. Close the printhead assembly and turn on the printer.
5. Press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon.
C l e a n i n g
CAUTION: Do not use sharp objects to clean the printhead or touch the printhead. This may damage the printhead and require a service charge.
Note: You must clean the printhead as described below to maintain printhead life.
The rate and frequency at which you print determines how often you must clean the printer. You may need to clean the printhead, sensor, and platen roller:
♦if there is any adhesive
♦after printing approximately three rolls of thermal transfer/thermal direct supplies or after each ribbon.
♦daily if your printer is in an excessively dirty, hot, or humid environment.
♦if you frequently receive supply error codes or when you see voids or streaking in the print as shown.
1. Turn off the printer and open the cover and printhead assembly.
Voids
Streaks
2. Remove the label roll and ribbon (when cleaning the printhead).
3. Press down on the exit cover tabs to open the exit cover on the front of the printer.
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