3Com 4210 26-PORT Available for purchase from your 3Com reseller, Contact Us, Telephone Technical

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60CHAPTER B: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS

	To obtain software releases that follow the software version that you originally
	purchased, 3Com recommends that you buy an Express or Guardian contract, a
	Software Upgrades contract, or an equivalent support contract from 3Com or your
	reseller. Support contracts that include software upgrades cover feature
	enhancements, incremental functionality, and bug fixes, but they do not include
	software that is released by 3Com as a separately ordered product. Separately
	orderable software releases and licenses are listed in the 3Com Price List and are
	available for purchase from your 3Com reseller.

Contact Us	3Com offers telephone, internet, and e-mail access to technical support and repair
	services. To access these services for your region, use the appropriate telephone
	number, URL, or e-mail address from the table in the next section.
Telephone Technical	To obtain telephone support as part of your warranty and other service benefits,
Support and Repair	you must first register your product at:
	http://eSupport.3com.com/

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Contents 3Com Switch 4210 Family 3Com Corporation Campus Drive Marlborough, MA USA United States Government LegendContents Obtaining Support for Your 3COM Products Regulatory NoticesAbout this Guide Related Documentation Wire-speed Layer 2 switching Description of their featuresProduct Introduction OverviewIntroduction to Switch 4210 Family PWR Switches Switch 4210 9-port PWR Front panelPower system Rear panelSide panel Cooling systemFront panel of a Switch 4210 18-port PWR Shows the front panel of the Switch 4210 26-port PWR model Switch 4210 26-port PWR units support AC input or DC input AC inputDC input-Rated voltage range -52 VDC to -56 VDC Power LED Front Panel LEDs10/100BASE-TX Autosensing Ethernet Port Status LED Mbps Uplink Port Status LEDIntroduction to the Switch 4210 Family Non-PWR Models This section describes each Switch 4210 Family modelSwitch 4210 9-port Front panel Panel StatusSwitch 4210 cools off naturally Switch 4210 18-port Front panelSwitch 4210 26-port Front panel Switch 4210 18-port model’s rear panelSwitch 4210 52-port Front Panel Switch 4210 26-port rear panelPort LED Describes the 10/100Base-TX autosensing port’s Link/Act LEDDescribes the Speed LED on the 10/100Base-TX port Technical Specifications Technical specifications for the SwitchSwitch Model Port PWR Technical specifications for the Switch 4210 PWR models Earthing LeadSwitch SFP modules supported by the SwitchSFP Modules Supported forProduct Introduction Installing the Switch Installing the Switch Installing the switch in a 19-inch rack Mount the front bracket to the device Screw FrontInstallation completed Power-up SequenceReady for operation 4210Connecting a Redundant Power Supply52 for a list of suggested solutions PWR LED ColorsSystem Power Availability Switch 4210 Circuit Breaker and Cable RatingsRectifiers No Rectifier Redundancy +1 RectifierUsing Power over Ethernet RPS Connection to the SwitchConnecting RJ-45 Signal Direction DB9 consoleConsole Cable Terminal, as shown in FigureGND RXD DSR CTS Installing the Switch Managing Your Switch Methods of Managing a Switch User ViewSystem View Setting Up Your Refer to Setting Up Snmp Management onConfigured IP information Need toConfiguring IP Manually SnmpAutomatically Configuring the IP Address using Dhcp Configured IP ViewingAutomatically InformationUser View Login Manually Configuring IP Information Connecting to Console PortYou can manually configure the switch IP information by Connecting the Workstation to the SwitchSetting Up the Switch with IP Information Once you have logged in you are automatically in User ViewPrerequisites Using the Web Interface Using Command Line Interface using Telnet Enter the system-viewcommand and EnterWhere xxx.xxx.xxx.xxx is the IP address of the switch ManagementConsole Port Connection Network TelnetSetting Up Command Management usingSetting Up Web Line InterfaceSetting Up Snmp String is privateNew community string up to 32 characters String to be removedDefault Users PasswordsDefault Users User Default Name Password Access LevelProblem Solving Solving Problems Indicated by LEDsProblems Solving HardwareSolving Communication Problems Error message indicating that the SFP transceiver is faultyIP Addressing How do you obtain a registered IP Address?Formation Problems Solving FabricProblem Solving PIN-OUTS Null Modem CablePC-AT Serial Cable RJ-45 to RS-232 25-pinEthernet Port RJ-45 Pin Assignments 10/100 and 1000BASE-T RJ-45 connectionsPin assignments Obtaining Support for Your 3COM Products Available for purchase from your 3Com reseller Contact UsTelephone Technical Support and RepairCountry Telephone Number Latin America Telephone Technical Support and Repair US and Canada Telephone Technical Support and Repair3COM Network Management 3Com NetworkSupervisor DirectorAppendix C 3COM Network Management 3Com Enterprise Management SuiteIntegration Kit with HP OpenViewAppendix C 3COM Network Management Safety Information Important Safety Information’information de Sécurité Importante Wichtige SicherheitsinformationenInformación de Seguridad Importante Appendix D Redundant Power Supply Safety Information Ważne informacje o zabezpieczeniach Importanti Informazioni di SicurezzaAppendix D Redundant Power Supply Safety Information How to identify and resolve radio-TV interference problems Regulatory NoticesAppendix D Redundant Power Supply Safety Information