3Com 4210 PWR 9-PORT, 4210 PWR 18-PORT manual Latin America Telephone Technical Support and Repair

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62CHAPTER B: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS

Country	Telephone Number	Country	Telephone Number

Austria	0800 297 468	Luxembourg	800 23625
Belgium	0800 71429	Netherlands	0800 0227788
Denmark	800 17309	Norway	800 11376
Finland	0800 113153	Poland	00800 4411 357
France	0800 917959	Portugal	800 831416
Germany	0800 182 1502	South Africa	0800 995 014
Hungary	06800 12813	Spain	900 938 919
Ireland	1 800 553 117	Sweden	020 795 482
Israel	180 945 3794	Switzerland	0800 553 072
Italy	800 879489	U.K.	0800 096 3266

You can also obtain support in this region using this URL: http://emea.3com.com/support/email.html

You can also obtain non-urgent support in this region at these email addresses:

Technical support and general requests: customer_support@3com.com

Return material authorization: warranty_repair@3com.com

Contract requests: emea_contract@3com.com

Latin America — Telephone Technical Support and Repair
Antigua	1 800 988 2112	Guatemala	AT&T +800 998 2112
Argentina	0 810 444 3COM	Haiti	57 1 657 0888
Aruba	1 800 998 2112	Honduras	AT&T +800 998 2112
Bahamas	1 800 998 2112	Jamaica	1 800 998 2112
Barbados	1 800 998 2112	Martinique	571 657 0888
Belize	52 5 201 0010	Mexico	01 800 849CARE
Bermuda	1 800 998 2112	Nicaragua	AT&T +800 998 2112
Bonaire	1 800 998 2112	Panama	AT&T +800 998 2112
Brazil	0800 13 3COM	Paraguay	54 11 4894 1888
Cayman	1 800 998 2112	Peru	AT&T +800 998 2112
Chile	AT&T +800 998 2112	Puerto Rico	1 800 998 2112
Colombia	AT&T +800 998 2112	Salvador	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112	Trinidad and Tobago	1 800 998 2112
Curacao	1 800 998 2112	Uruguay	AT&T +800 998 2112
Ecuador	AT&T +800 998 2112	Venezuela	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112	Virgin Islands	57 1 657 0888

You can also obtain support in this region in the following ways:

■Spanish speakers, enter the URL: http://lat.3com.com/lat/support/form.html

■Portuguese speakers, enter the URL: http://lat.3com.com/br/support/form.html

■English speakers in Latin America, send e-mail to: lat_support_anc@3com.com

US and Canada — Telephone Technical Support and Repair

All locations:	All 3Com products:	1 800 876 3266

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Contents 3Com Switch 4210 Family 3Com Corporation Campus Drive Marlborough, MA USA United States Government LegendContents Obtaining Support for Your 3COM Products Regulatory NoticesAbout this Guide Related Documentation Product Introduction Wire-speed Layer 2 switchingDescription of their features OverviewIntroduction to Switch 4210 Family PWR Switches Switch 4210 9-port PWR Front panelSide panel Power systemRear panel Cooling systemFront panel of a Switch 4210 18-port PWR Shows the front panel of the Switch 4210 26-port PWR model DC input-Rated voltage range -52 VDC to -56 VDC Switch 4210 26-port PWR units support AC input or DC inputAC input 10/100BASE-TX Autosensing Ethernet Port Status LED Power LEDFront Panel LEDs Mbps Uplink Port Status LEDSwitch 4210 9-port Front panel Introduction to the Switch 4210 Family Non-PWR ModelsThis section describes each Switch 4210 Family model Panel StatusSwitch 4210 cools off naturally Switch 4210 18-port Front panelSwitch 4210 26-port Front panel Switch 4210 18-port model’s rear panelSwitch 4210 52-port Front Panel Switch 4210 26-port rear panelDescribes the Speed LED on the 10/100Base-TX port Port LEDDescribes the 10/100Base-TX autosensing port’s Link/Act LED Switch Model Port PWR Technical SpecificationsTechnical specifications for the Switch Technical specifications for the Switch 4210 PWR models Earthing LeadSFP Modules SwitchSFP modules supported by the Switch Supported forProduct Introduction Installing the Switch Installing the Switch Installing the switch in a 19-inch rack Mount the front bracket to the device Screw FrontInstallation completed Ready for operation Power-upSequence 421052 for a list of suggested solutions Connecting aRedundant Power Supply PWR LED ColorsSystem Rectifiers No Rectifier Power AvailabilitySwitch 4210 Circuit Breaker and Cable Ratings Redundancy +1 RectifierUsing Power over Ethernet RPS Connection to the SwitchConsole Cable ConnectingRJ-45 Signal Direction DB9 console Terminal, as shown in FigureGND RXD DSR CTS Installing the Switch Managing Your Switch System View Methods of Managing a SwitchUser View Configured IP information Setting Up YourRefer to Setting Up Snmp Management on Need toConfiguring IP Manually SnmpAutomatically Configuring the IP Address using Dhcp Automatically Configured IPViewing InformationUser View Login You can manually configure the switch IP information by Manually Configuring IP InformationConnecting to Console Port Connecting the Workstation to the SwitchSetting Up the Switch with IP Information Once you have logged in you are automatically in User ViewPrerequisites Using the Web Interface Using Command Line Interface using Telnet Enter the system-viewcommand and EnterConsole Port Connection Where xxx.xxx.xxx.xxx is the IP address of the switchManagement Network TelnetSetting Up Web Setting Up CommandManagement using Line InterfaceNew community string up to 32 characters Setting Up SnmpString is private String to be removedDefault Users Default UsersPasswords User Default Name Password Access LevelProblem Solving Solving Problems Indicated by LEDsProblems Solving HardwareIP Addressing Solving Communication ProblemsError message indicating that the SFP transceiver is faulty How do you obtain a registered IP Address?Formation Problems Solving FabricProblem Solving PC-AT Serial Cable PIN-OUTSNull Modem Cable RJ-45 to RS-232 25-pinPin assignments Ethernet Port RJ-45 Pin Assignments10/100 and 1000BASE-T RJ-45 connections Obtaining Support for Your 3COM Products Telephone Technical Available for purchase from your 3Com resellerContact Us Support and RepairCountry Telephone Number Latin America Telephone Technical Support and Repair US and Canada Telephone Technical Support and RepairSupervisor 3COM Network Management3Com Network DirectorAppendix C 3COM Network Management Integration Kit with 3Com EnterpriseManagement Suite HP OpenViewAppendix C 3COM Network Management Safety Information Important Safety Information’information de Sécurité Importante Wichtige SicherheitsinformationenInformación de Seguridad Importante Appendix D Redundant Power Supply Safety Information Ważne informacje o zabezpieczeniach Importanti Informazioni di SicurezzaAppendix D Redundant Power Supply Safety Information How to identify and resolve radio-TV interference problems Regulatory NoticesAppendix D Redundant Power Supply Safety Information