Swann 410769-001 manual Quick troubleshooting, Computer is unable to start up

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Troubleshooting

Quick troubleshooting

The computer is unable to start up

To turn on the computer, press the power button. When the computer is turned on, the power light is turned on.

If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer.

The suggestions below may help you determine why the computer will not start up:

If the computer is plugged into an AC outlet, verify that the AC outlet is providing adequate power by plugging another electrical device into the outlet.

If the power light on the front of the computer is blinking rapidly, replace the AC adapter with one having a higher power rating, and then plug the adapter into an AC outlet.

Use only the included AC adapter or one approved for this computer.

If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure.

If the computer is running on battery power:

Remove the primary battery and optional accessory battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If the computer turns on, one of the batteries may need to be replaced.

If the battery light on the front of the computer is blinking,

the battery has reached a low-battery condition, which may not allow the computer to start up. Plug the computer to an AC outlet using the AC adapter to start the computer and allow the battery to charge.

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Getting Started

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Contents Getting Started Page Contents Troubleshooting Index First-time setup Identify required hardwareComponent Set up the computer Refer to Appendix C, Backup and recovery, for instructionsInsert the battery Connect the computer to external power First-time setup Turn on the computer First-time setup Set up the software Create recovery discs recommended Next steps Install additional hardware and softwareIdentify and install hardware Locate and install software Computer includes software that may beProtect your system files Protect the computerProtect the computer from viruses Protect the computer from power surges Protect your privacyUse the computer safely Next steps Connect to a computer network Update your software Locate the user guidesTurn off the computer correctly Troubleshooting Troubleshooting resourcesQuick troubleshooting Computer is unable to start upComputer screen is blank Software is functioning abnormally Computer is turned on but not responding Computer is unusually warm An external device is not working Home wireless network connection is not working Help and Support Center Customer Care Prepare to contact Customer CareContact Customer Care by e-mail or telephone Getting Started Top components Keys Pointing devices Front components Rear componentsRight-side components Left-side components Bottom components Connect to the Internet from your home Choose an ISPUse the New Connection Wizard Choose the type of Internet connection Back up the system Backup and recoverySafeguard your data Back up specific files or folders Back up the entire system Back up modifications made to the system Click Next to back up your entire hard driveSchedule backups Click Expert Mode Click Schedule BackupsRecover the system Create recovery discs recommended Click Factory image recovery discs, and then click Next Perform a recovery Performing a recovery from the recovery discsBackup and recovery Specifications Operating environmentRated input power Index Windows applications A-3 Windows logo A-3 Index-3 Regulatory, Safety, and Envi­ ronmental Notices Index-5