Troubleshooting
Software is functioning abnormally
If the software becomes unresponsive or responds abnormally: ■� Restart the computer:
❏�In Windows XP Home, select Start > Turn Off Computer > Restart.
❏�In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.)
If you cannot restart the computer using these procedures, refer to the next section, “The computer is turned on but not responding.”
■� Run a virus scan. For information about using the antivirus resources on the computer, refer to “Protect the computer from viruses” in Chapter 2, “Next steps.”
Getting Started |