Swann 410769-001 manual An external device is not working

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Troubleshooting

An external device is not working

If an external device does not function as expected:

Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on.

Be sure that

All device connections are secure.

The device is receiving electrical power.

The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the device manufacturer’s Web site.

The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the device manufacturer’s Web site. For more information about updating drivers, select Start > Help and Support.

Getting Started

3–7

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Contents Getting Started Page Contents Troubleshooting Index Identify required hardware First-time setupComponent Refer to Appendix C, Backup and recovery, for instructions Set up the computerInsert the battery Connect the computer to external power First-time setup Turn on the computer First-time setup Set up the software Create recovery discs recommended Identify and install hardware Install additional hardware and softwareNext steps Computer includes software that may be Locate and install softwareProtect the computer from viruses Protect the computerProtect your system files Protect your privacy Protect the computer from power surgesUse the computer safely Next steps Connect to a computer network Locate the user guides Update your softwareTurn off the computer correctly Troubleshooting resources TroubleshootingComputer is unable to start up Quick troubleshootingComputer screen is blank Software is functioning abnormally Computer is turned on but not responding Computer is unusually warm An external device is not working Home wireless network connection is not working Help and Support Center Prepare to contact Customer Care Customer CareContact Customer Care by e-mail or telephone Getting Started Top components Keys Pointing devices Rear components Front componentsRight-side components Left-side components Bottom components Choose an ISP Connect to the Internet from your homeUse the New Connection Wizard Choose the type of Internet connection Safeguard your data Backup and recoveryBack up the system Back up specific files or folders Back up the entire system Click Next to back up your entire hard drive Back up modifications made to the systemClick Expert Mode Click Schedule Backups Schedule backupsRecover the system Create recovery discs recommended Click Factory image recovery discs, and then click Next Performing a recovery from the recovery discs Perform a recoveryBackup and recovery Operating environment SpecificationsRated input power Index Windows applications A-3 Windows logo A-3 Index-3 Regulatory, Safety, and Envi­ ronmental Notices Index-5