SMC Networks SMC7800A/VCP manual If You Cannot Connect to the Internet, Vdsl

TROUBLESHOOTING

Table A-1 Troubleshooting Chart (Continued)

VDSL	VDSL switch,	• Verify that the CPE and attached
indicator does not	cabling, or CPE	VDSL switch are powered on.
light up after	LINE port may be	• Be sure the cable is plugged into
making a	defective.
		both the CPE and an RJ-11
connection.
		telephone jack.
		• Check the cable connections on
		the CPE, wall jack, punch-down
		block/patch panel, and the VDSL
		switch for possible defects.
		Replace the defective cable if
		necessary.

If You Cannot Connect to the Internet

•Check that your computer is properly configured for TCP/IP. See “Configuring the TCP/IP Protocols” on page 3-3.

•Make sure the correct network adapter driver is installed for your operating system. If necessary, try reinstalling the driver.

•Check that the network adapter’s speed or duplex mode has not been configured manually. We recommend setting the adapter to auto-negotiation when installing the network driver.

A-2