SMC Networks TigerCard 1000 manual Appendix a, PCI Compatibility

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APPENDIX A

TROUBLESHOOTING

PCI Compatibility

Early PCI BIOS versions do not properly support the PCI specification and may “hang” when a network card driver tries to load. If this occurs, make sure your BIOS correctly supports the PCI Local Bus Specification (v2.0 or later) and upgrade your computer BIOS to the latest version.

Some PCI computers are not self-configuring and require you to perform some or all of the following functions by changing motherboard jumpers and/or configuring the BIOS Setup program:

Verify that the PCI slot is an enabled busmaster slot and not a Kslave PCI slot. The TigerCard 1000 card must be installed in a

PCI busmaster slot. In some computers the PCI slot must be configured to enable bus mastering. Refer to your PC’s manual and check the PCI BIOS Setup program to be sure the PCI slot is an enabled busmaster slot.

In some computers, you may be required to disable Plug ‘n KPlay (PnP) in the BIOS Setup program if resources are not

properly assigned between the network card and other installed cards.

Some computers may require you to reserve interrupts and Kmemory addresses for installed ISA cards to prevent PCI cards from using the same settings. Refer to your PC’s manual and check the PCI BIOS Setup program configuration options for

ISA cards.

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Contents TigerCard TigerCard User Guide Trademarks Limited Warranty Limited Warranty Table of Contents Specifications Configuring and Testing Network CardTroubleshooting CablesIndustry Canada Class B CompliancesFCC Class B EN55022 CISPR-22 Class BJapan Vcci Class B Class I Laser Safety Compliance Warnhinweis Faseroptikanschlüsse Optische SicherheitChapter IntroductionHardware Description TigerCardLED Indicators LEDPackage Contents SuperDisk ContentsSystem Requirements Inserting the Network Card Inserting the Network Card PCI Configuration Connection GuidelinesConnecting a Fiber Cable Connecting Fiber CableInstalling the Network Card Windows NT 4.0 Installation First-Time InstallationInstalling Network Drivers Secondary Installation Further Configuration Novell NetWare Installation NetWare ServerNetWare Server Installing Network Drivers NetWare Server 3.12 AUTOEXEC.NCF Linux 2.0.35 or Later Installation Manual Loading and ConfigurationAutomatic Installation Reboot the Unix system to initialize the driver function Windows 98 Installation Installing Network Drivers Other Installations Latest DriversInstalling Network Drivers Configuring and Testing Network Card How to Run the Windows NT Utility Locally Administered Network Address Network Card InformationAdvanced Properties Link ParametersPacket Propulsion Jumbo Frame SupportUsing VLANs Vlan PropertiesTraffic Priority Vlan Table Maintenance Vlan CapabilitiesNetwork Card Diagnostics Local TestsSend and Receive Test Appendix a PCI CompatibilityTroubleshooting Solutions for Common Problems Network Card Installation ProblemsNetwork Connection Problems Cable Specifications Appendix B CablesCables General Specifications Appendix CSize without bracket Index Index-2 Index-3 Index-4 For Technical SUPPORT, Call