TROUBLESHOOTING
Solutions for Common Problems
Problems are often caused by cabling errors, conflicts with other devices installed in the same computer, or software that has been configured incorrectly. If you encounter a problem with the TigerCard 1000 network card, use the following checklists to identify and correct the problem.
Network Card Installation Problems
If your computer can’t find the TigerCard 1000 card or the network driver doesn’t install correctly, check the following items before contacting SMC Technical Support.
Make sure the card is securely seated in the PCI slot. Check for Kany hardware problems, such as physical damage to the card’s
edge connector.
Try the card in another PCI busmaster slot. If all fails, test with Kanother TigerCard 1000 card that is known to operate
correctly.
Check for resource conflict in the PCI configuration. See section “PCI Compatibility” in this chapter.
Make sure your computer is using the latest BIOS available.
KIf there are other network cards in the computer, they may be causing conflict. Remove all other cards from the computer and test the TigerCard 1000 separately.
Check for a defective computer or PCI bus by trying the Knetwork card in another computer that is know to operate
correctly.
Make sure your computer is using the latest BIOS available.
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