Talkswitch CT.TS005.002606 Introduction, About this guide, Where to go for further information

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INTRODUCTION

About this guide

This guide will help you plan and configure a TalkSwitch system to use VoIP (Voice over IP) in order to:

Use IP phones as external IP extensions.

Set up a multi-location TalkSwitch VoIP network.

Subscribe to a VoIP service provider.

Where to go for further information

You can find additional documentation:

Within the TalkSwitch management software by clicking the Help icons.

By choosing Start > Programs > TalkSwitch 6.10 > Documentation.

On the TalkSwitch management software CD.

Documentation

In addition to this guide, the following documentation is available:

Adding IP Phones to TalkSwitch describes configuring IP extensions.

IP phone guides show how to use IP extensions.

Guides containing VoIP service provider configurations are available at www.talkswitch.com/support (United States and Canada) or http://global.talkswitch.com.

The TalkSwitch Start Guide shows how to install and set up a TalkSwitch system.

The TalkSwitch User Guide provides complete information about the TalkSwitch system.

Help built into the TalkSwitch management software describes each window.

Contacting Technical Support

If you encounter difficulties with the installation or management of your TalkSwitch system, consult the documentation. If you still have questions:

Contact your authorized TalkSwitch reseller.

If you purchased directly from TalkSwitch, e-mail support@talkswitch.com, providing your company name and TalkSwitch product information.

E V E R Y C A L L C O U N T S

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Contents Release About this guide Where to go for further informationIntroduction DocumentationSelecting a location for the SIP server About VoipAbout SIP servers Connecting a VoIP gateway Connecting to a NetworkConnecting to local and IP networks Confirming network capacitySetting the system IP settings Configuring IP AddressesStarting the TalkSwitch management software E R Y C a L L C O U N T S Setting the public IP address Configuring the Router I P N E T W O R K C O N F I G U R a T I O N G U I D E Configuring the router manually I P N E T W O R K C O N F I G U R a T I O N G U I D E External IP Extensions External IP extensionsSelect the Local Extension/Fax Talkswitch Voip Network TalkSwitch VoIP networkSetting UP a Talkswitch Profile for the SIP Server Select the VoIP ConfigurationSetting UP a Talkswitch Profile for a SIP Client Configuring Voip Numbers for a Talkswitch Voip Network Saving Settings to Talkswitch Setting UP Line Hunt GroupsAdvanced Voip Configuration Verifying the Talkswitch Voip Network Service Provider Voip Network Service provider VoIP networkSetting UP a Service Provider Profile Setting Codec Options Click Settings. The Keep Alive Settings window appearsSelect the VoIP Configuration Configuring Voip Numbers for a Service Provider Voip Network Set Line type to TalkSwitch VoIP or SPn VoIP Service Setting up caller ID Reserving VoIP lines Verifying Registration Appendix a Talkswitch Voip Network Administration Form VoIP numbers assigned to locations