Reliability and service, Seek errors | Seagate ST973402SS specs

5.1.3Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

5.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

5.2Reliability and service

You can enhance the reliability of Savvio disc drives by ensuring that the drive receives adequate cooling. Sec- tion 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 8.2 provides recommended air-flow information.

5.2.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)

The production disc drive shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4. Oper- ation at case temperatures outside the specifications in Section 6.4 may increase the product AFR (decrease the MTBF). The AFR (MTBF) is a population statistic not relevant to individual units.

The AFR (MTBF) specification is based on the following assumptions for Business Critical Storage System environments:

•8,760 power-on hours per year.

•250 average on/off cycles per year.

•Operations at nominal voltages.

•Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.4 are not exceeded. Temperatures outside the specifications in Section 6.4 will increase the product AFR and decrease the MTBF.

5.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

5.2.3Hot plugging the drive

When a disc is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync..

If the self-test fails, the drive does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

18	Savvio 10K.2 SAS Product Manual, Rev. B

ST973402SS, ST9146802SS specifications

The Seagate ST973402SS and ST9146802SS are high-performance, enterprise-grade hard drives designed to meet the demanding needs of data-intensive applications. These drives are part of Seagate's Savvio and Barracuda product lines, aimed specifically at businesses and institutions requiring reliability, speed, and efficiency in storage solutions.

The ST973402SS is a 73GB, 2.5-inch hard drive, while the ST9146802SS offers a larger capacity of 146GB. Both models utilize a 10,000 RPM spindle speed, which significantly enhances their ability to handle fast data read and write operations. This speed ensures reduced latency and improved overall performance, making them ideal for environments where rapid access to data is crucial.

One of the standout features of these drives is their support for Serial Attached SCSI (SAS) interface. SAS technology provides a point-to-point connection, which allows for increased data transfer rates compared to traditional SATA drives. The ST973402SS and ST9146802SS are capable of transferring data at speeds of up to 600 MB/s, facilitating efficient data transfers in enterprise systems.

In terms of reliability, both models offer advanced features designed to improve data integrity and durability. They are built to withstand high workloads, with an annualized workload rate of up to 550 TB per year. This makes them well-suited for applications like databases and transactional storage, where sustained performance is required. Additionally, the drives feature Seagate’s PowerFit technology, which optimizes performance while minimizing power consumption.

To enhance data security, the drives come equipped with self-encrypting technology, ensuring that sensitive data is protected through hardware-based encryption. This is particularly important in environments where data breaches can lead to significant operational impacts.

The drives are also designed to operate efficiently in terms of thermal management, featuring robust heat dissipation capabilities. This helps to maintain optimal performance levels while prolonging the lifespan of the drives.

Overall, the Seagate ST973402SS and ST9146802SS are robust and reliable hard drives that cater to the needs of enterprise environments, combining high capacity, exceptional speed, advanced security features, and energy efficiency to help businesses maintain and manage large volumes of data effectively. With their proven performance and innovative technologies, these drives are well-equipped to support a wide range of applications in modern data centers.